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When i insert printer usb, i get warning One of the USB malfunctioned.
Hi,
The printer was printing well. It is old model hp inkjet d1360 model old one.
I removed the usb and when inserted again, i get the malfunction of usb alert. I double click the unknow device to see that it has got error 43.
I tried msoft fixit on hardware detection and it gives me the same problem as the device is having problems. I know that it is printer , by physically verifying when i get this alert.
Now, if i update the driver for printer, it says that it is update.I do not see any yellow exclamation in the Devices and Printer. But on device manager, i have one unknown device usb/unknown in its properties , in details tab.
No hardware id is there, but instance path id is shown as USB\VID_0000&PID_0000\5&C0910C2&0&2
I do not know how to get the drivers for this id.
i tried full install of hp printer driver, but could not install it , as it shows fatal error during installation and no further progress could be made.
I replaced the printer usb cable with a new one , having 9feet, and tried to print. The same error usb malfunctioned error.
I totally uninstalled the hp software, as it is huge and downloaded all sorts of unwanted programs. the size of download is 203 mb for my printer.
Can i take it that the connection between the usb and the printer usb socket in the printer is defective or not functioning. I could power up the printer and could see the moving of carriage and also the flash of light in on switch. Please ,