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Windows 7: HELP! DVD Drive undetected after MagicISO


18 Nov 2009   #1

Windows 7 Ultimate 32bit
 
 
HELP! DVD Drive undetected after MagicISO

Need your help, guys!

I installed MagicISO on my HP Pavillion dv6812nr laptop which is running on Windows 7 Ultimate 64bit. But it gave me a compatibility error everytime I try to run it.

But after I uninstalled MagicISO my real DVD Drive vanished! I could not find it in my Device Manager anymore. I try to insert any kind of disc, it would not read it.

I've tried running the Troubleshooter in Windows 7 but it didn't help.


My System SpecsSystem Spec
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18 Nov 2009   #2

64-bit Windows 8.1 Pro
 
 

Try running system restore and see if that clears it up...
My System SpecsSystem Spec
18 Nov 2009   #3

Windows 7 Ultimate 32bit
 
 

i just tried your advice, unfortunately i can't find the date when i installed magicISO... kinda hesitant to do a full system restore (meaning going back from older dates). will it erase my files (music, docs, vids, etc.) if i do it on an older date?
My System SpecsSystem Spec
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18 Nov 2009   #4

64-bit Windows 8.1 Pro
 
 

No... it will not effect your documents... and remember that you always have the option of undoing a system restore...
My System SpecsSystem Spec
18 Nov 2009   #5

Windows 7 Ultimate 32bit
 
 

i'll try that later... will let you know if it works! thanks!
My System SpecsSystem Spec
18 Nov 2009   #6

Windows 7 Ultimate x64 Retail RTM, Ubuntu 9.10
 
 

A lot of times if you turn off PC and unplug drive, turn on the PC, then turn it back off and plug it back in. When you restart it it fixes it.

You could also try deleting the upper and lower filters for the drive in the registry (make sure you backup your registry before altering it).
I think the filters are in
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
My System SpecsSystem Spec
18 Nov 2009   #7

Windows 7 Ultimate 32bit
 
 

those were the first troubleshooting steps that i did, slithernet. but they didn't work. I didn't have lower or upper filters in my registry.
My System SpecsSystem Spec
18 Nov 2009   #8

Windows 7 Ultimate 32bit
 
 

guess what?! i tried system restore, but it doesn't go that far back to the part where i installed magiciso... so now i'm really stuck. hope you guys can help.

thanks!
My System SpecsSystem Spec
19 Nov 2009   #9

Windows 7 Home Premium x64 - Mac OS X 10.6.4 x64
 
 

Quote   Quote: Originally Posted by sloppyjojo View Post
guess what?! i tried system restore, but it doesn't go that far back to the part where i installed magiciso... so now i'm really stuck. hope you guys can help.

thanks!
Do a repair install...

Repair Install

I had a friend that had the same issue happen to him...the repair install fixed it for him
My System SpecsSystem Spec
19 Nov 2009   #10

Windows 7 Ultimate 32bit
 
 

the thing is that i can't even play the dvd anymore, since the dvd drive is missing...
My System SpecsSystem Spec
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 HELP! DVD Drive undetected after MagicISO




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