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Windows 7: Front USB 3.0 ports not working?

12 Aug 2016   #11
pbcopter

Windows 7 Ultimate x64 SP1, Windows 8.1 Pro x64, Windows 10 Pro x64
 
 

I looked at the manual for both his motherboard and case.

The case has both USB 2.0 and 2x USB 3.0 ports on the front panel.
There are separate cables to the motherboard to the appropriate connectors on the motherboard.
I suspect, now, that it may be a driver issue or a bad USB 3.0 cable from the front panel to the motherboard (less likely),

Edit: That case comes with an adapter cable that allows connecting the front panel USB 3.0 ports to the rear USB 3.0 ports of the mother board. If the rear ports aren't used, this could be a work around.


My System SpecsSystem Spec
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12 Aug 2016   #12
IoNGeNeRaL

Windows 10 Pro x64 (UPGRADED - 10/20/2016)
 
 

When I plug my iPhone's cable into the USB3 ports in the front, it doesn't recognise or charge my iPhone. When I connect to USB2 it works fine. Its just the 2 USB3 ports on the front panel of my case.


My System SpecsSystem Spec
12 Aug 2016   #13
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Hi,
What else have you connected to the usb3 ports to see if they work ?
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12 Aug 2016   #14
profdlp

Main - Windows 7 Pro SP1 64-Bit; 2nd - Windows Server 2008 R2
 
 

Quote   Quote: Originally Posted by IoNGeNeRaL View Post
When I plug my iPhone's cable into the USB3 ports in the front, it doesn't recognise or charge my iPhone. When I connect to USB2 it works fine. Its just the 2 USB3 ports on the front panel of my case.
Quote   Quote: Originally Posted by ThrashZone View Post
Hi,
What else have you connected to the usb3 ports to see if they work ?
Good suggestion.

It may be a matter of adjusting the power settings. Like TZ asks, does anything work in the USB 3.0?
My System SpecsSystem Spec
12 Aug 2016   #15
IoNGeNeRaL

Windows 10 Pro x64 (UPGRADED - 10/20/2016)
 
 
Front USB 3.0 ports not working?

Nothing works in the front USB3 ports. At all. But it did before my recent BSOD in my AuthenticAMD crash thread.

EDIT: Now all of a sudden both USB3 ports work and are charging my iPhone. How strange!
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12 Aug 2016   #16
AmericanPharaoh

Windows 7 Home Premium 64-bit
 
 

Interesting, may of been something to do with your phone then.

John
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12 Aug 2016   #17
IoNGeNeRaL

Windows 10 Pro x64 (UPGRADED - 10/20/2016)
 
 

Except not even USB drives would work in USB3. Not just my phone.


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12 Aug 2016   #18
profdlp

Main - Windows 7 Pro SP1 64-Bit; 2nd - Windows Server 2008 R2
 
 

I've had USB mysteriously stop working after a crash or something. In my case, uninstalling the USB controller and letting Windows reinstall it almost invariably resets everything and gets it going again.
My System SpecsSystem Spec
13 Aug 2016   #19
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Hi,
Yea you always have to wonder about backwards compatibility
I have not idea what an iphone's compatibility is as far as usb's
All I do know if I connect my iphone I get a prompt on it to allow access
If I do not allow access nothing happens

I don't connect my iphone to charge it but only to access it to get files off of it manually
I do not have itunes installed do you ?

Every device cases too have a real possibility of having a defective cable for the front panel
When you said they were on the same circuit which I doubt they pigtailed 2 usb2's off the same usb3 cable it was interesting
I'm sure the usb2's only consistency is they also connect to the mother board but are on their own usb2 port on the board
My System SpecsSystem Spec
13 Aug 2016   #20
IoNGeNeRaL

Windows 10 Pro x64 (UPGRADED - 10/20/2016)
 
 

I have an iPhone 6 which has supported connectivity with USB3. iTunes is installed and I use it regularly to manually backup and sync my device.

When you get a prompt to allow or trust the computer to access (read/write) it is only a little security method. If you don't want a computer to have access, simply deny the permission prompt. When you trust the computer of course you're giving it access to read the data on your iPhone.


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 Front USB 3.0 ports not working?




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