Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: RAM upgrade issue

16 Aug 2016   #1
WaltB32

Windows 7 64 bit Home Premium
 
 
RAM upgrade issue

I trying to install an upgrade of 2x2GB RAM 667MHz PC25300 DDR2 but each time I start the screen it doesn't boot and stays black. I went into the BIOS and there are no settings for memory adjustment and I placed it to default. I also went into msconfig Windows 7 and it only allows me 2 GB of memory max, when I put in 4 GB it defaults back to 2 GB. The machine is a Acer Inspire 5610.


My System SpecsSystem Spec
.
16 Aug 2016   #2
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Hello Walt now that machine does support 4GB RAM and I don't think you can alter the memoery speeds witha BIOS thta old I stand to be corrected of course.

What I suggest you do is put in the old RAM which I am guessing the machien came with and find out the timings etc using this
Using HW Info
PART A:
You can test the volts on the PSU with HW Info HWiNFO, HWiNFO32/64 - Download < download the right bit version and close the right hand window select Sensors and scroll down to the power section where you will see what the volts are doing see my pic. In my pic the section (Nuvoton) with VBATT as a dead give away you are in the section for the rail voltages. There are other section titles and one that pops up often is ITE (sometimes the usual one for Gigabyte boards)
Now the voltage on the different rails have to be within 5% =+/- of what is required or the machine will not work properly if at all.
Limits +/-
12v = 11.4 12.6v
5v = 4.74 5.25v
3.3v = 3.135 3.465v
The Power good signal voltage at pin 8 on the 24 pin plug (grey cable) should be the same as the 5v rail reading/s
See this for the rail voltage info
PSUs 101: A Detailed Look Into Power Supplies (Section 2.)
The original right hand window shows the machine running and is handy for that but for looking at the components in some detail close it and use the main left hand side panel
FOR OTHER COMPONENTS
PART B:
Open each small square with + in it on the section the components are in and then click on the individual component/s (it will highlight in blue) - in the right hand side will appear all sorts of details including brands speeds and other essential info that particular device. See pic for example.

Use PART B: and scroll down the right hand side panel to find exactly what they are. See pic of mine you need only highlight the sticks to find the speeds and timings

After that I would be inclined to get just one stick - 4GB RAM or at very least a matched pair (2x2GB) because that way it avoids any discrepancies in unmatched / different brand RAM

If you want some really good advice try Tradesman at here Welcome to the G.SKILL TECH FORUM - I do like G Skill as well too but he can advise you far more than I.


Attached Thumbnails
RAM upgrade issue-ram-specs-4.png  
My System SpecsSystem Spec
16 Aug 2016   #3
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Hi,
Using msconfig and dedicating ram that way only accomplishes a very large hardware reserved which is a bad thing
Set it to 0 and uncheck the box.
RAM upgrade issue-msconfig-boot-advanced-mem.jpg


My System SpecsSystem Spec
.

16 Aug 2016   #4
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

As Thrash Zone has said a good point actually but if you are going to get new RAM just follow what I posted. But try TZ's fix first/
My System SpecsSystem Spec
17 Aug 2016   #5
WaltB32

Windows 7 64 bit Home Premium
 
 

I downloaded HW Info HWiNFO and was not able to find the sensor section, I have a tecki who will help me today after work. I also downloaded and installed the latest BIOS 3.6 but it also does not have any updates on RAM control. So when I figure the difference on the HWINFO data how do I tweak it?

I also took the panel apart on the bottom of the laptop thinking that if I reset the CMOS that might have a effect but was unable to find the battery, is there a CMOS bat on this laptop? IF there is they sure made it hard to find.
My System SpecsSystem Spec
17 Aug 2016   #6
WaltB32

Windows 7 64 bit Home Premium
 
 
Boot RAM

I went in and defaulted the msconfig and it still doesn't allow the RAM to boot.
My System SpecsSystem Spec
17 Aug 2016   #7
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Hi,
I would install the original ram
Then use this to see what the upgrades were for this machine
Post a screen shot or a link to the findings
Crucial.com - Crucial System Scanner
My System SpecsSystem Spec
18 Aug 2016   #8
Megahertz07

Windows 7 HP
 
 

Some laptops are sensitive to the kind of memory chips in use, single side x double side, latency etc. I have just replaced 2x1G DDR2 667 on a Sony laptop with 2x2G DDR2 800 (PC6400) and it's working fine. Are you able to try 2x2G DDR2 800 (PC6400)?
My System SpecsSystem Spec
18 Aug 2016   #9
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Quote   Quote: Originally Posted by WaltB32 View Post
I downloaded HW Info HWiNFO and was not able to find the sensor section, I have a tecki who will help me today after work. I also downloaded and installed the latest BIOS 3.6 but it also does not have any updates on RAM control. So when I figure the difference on the HWINFO data how do I tweak it?

I also took the panel apart on the bottom of the laptop thinking that if I reset the CMOS that might have a effect but was unable to find the battery, is there a CMOS bat on this laptop? IF there is they sure made it hard to find.
Yes mate there will be a CMOS battery it powers the BIOS chip and when you open the HW Info just close the first three small windows that show the machine running then click the Yellow Sensor button and you will be able to see details of everything in the machine just about like in my pic


Attached Thumbnails
RAM upgrade issue-hw-info-open.png  
My System SpecsSystem Spec
18 Aug 2016   #10
Eric3742

Windows 7 x64
 
 

Do remove the RAM and check on the slot for any damage, dirt, very small bits, etc; which may get stuck.
For the RAM itself, use the eraser to polish the gold contact and clear the tiny bits.
(Do it away from the laptop.)

When you insert the RAM on the slot, ensure all connection (gold contact) are fully in.
If not properly insert, it may not detect the RAM.
The method to remove and insert the RAM into the slot, do consult the manual on the steps.

CMOS 'coin' battery has nothing to do with the RAM.
My System SpecsSystem Spec
Reply

 RAM upgrade issue




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Upgrade issue
4 years ago I upgraded from Windows 7 Starter to 7 Professional. I had to restore from a Factory Image and now have 7 starter again. I didn't realize that I would need more than the Product ID to reinstall. I need an Upgrade Key and after approx 2 hours on the phone with Microsoft, i was...
Software
32 bit to 64 bit upgrade issue
Alright so I'm in the process of upgrading from the 32 bit version of Windows 7 to the 64 bit version of Windows 7. When the process restarted my computer, it simply started with the USB 3.0 Onboard Acceleration and is staying on that screen. What do I do now?
Installation & Setup
DDR3 RAM upgrade issue
Hi there, Thanks to all of you in advance, this may have been brought up elsewhere but I haven't found a straight forward solution to the problem. I have been running a HP compaq 500B with Win7 and only 1GB RAM. Extra RAM is not so easy to get here in Kenya but today I finally managed to get...
General Discussion
Possible Upgrade issue?
I ran my pc on Vista. I wanted to upgrade to 7 and bought Windows 7 Professional upgrade for Vista. Everything was beautiful. Last week my motherboard died (on a HP pc less than a year old :mad:) so I brought my pc to my computer guy. He installed XP (it's the only OS he'll use) and then...
General Discussion
Overheating issue after w7 upgrade
Hi all, I recently upgraded to w7 home premium and never before has my laptop overheated and shutdown due to it. if it helps my specs are: HP Pavillion DV4Z-1000 CTO 64 Bit AMD Dual cor QL60 4GB Ram ATI 3200HD Card Are there any driver that i should load? or any setting i can change?
Installation & Setup
Vista upgrade issue.
Greetings, I'm running a clean NTFS installation of Vista Business on an HP/Compaq 8510p laptop in a domain environment. When I run Windows 7 Enterprise "Install Now" from DVD the screen will display "setup is copying temporary files" followed by "setup is starting" then a pop up dialog box called...
Installation & Setup


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 20:07.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App