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Windows 7: Cannot read or write to various Ext HDD's as Windows Explorer Crashes

22 Sep 2016   #1
BackoftheWoods

Windows 7 Home Premium 64 bit
 
 
Cannot read or write to various Ext HDD's as Windows Explorer Crashes

Hi Guys,

Low level of technical expertise on my end here.

Windows explorer keeps crashing whenever I try to read or write from either my Toshiba 1TB Ext HDD or my Kingston 4GB flash drive. Both these drives work perfectly on other computers...

Please bare with me due to my limited knowledge but I will try my best to follow any advice that anyone can offer!

Kind regards
James


My System SpecsSystem Spec
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22 Sep 2016   #2
Megahertz07

Windows 7 HP
 
 

Check your disk C. There my be some corrupted files on your disk.
Open Explorer, right click on drive C, Properties - Tools - Error check - Check now - Start - Schedule disk check
My System SpecsSystem Spec
22 Sep 2016   #3
BackoftheWoods

Windows 7 Home Premium 64 bit
 
 

Many thanks Megahertz07,

I went through the procedure you mentioned for my C drive, it took an hour or so, but to no avail unfortunately. I tried my Ext HDD again afterwards and the problem remains!!
My System SpecsSystem Spec
.

22 Sep 2016   #4
jumanji

Windows 7 Home Premium 32 bit
 
 

If this aberrant behaviour started recently, try a system restore to a point before this happened and see whether your drives are back to normal.
My System SpecsSystem Spec
22 Sep 2016   #5
BackoftheWoods

Windows 7 Home Premium 64 bit
 
 

Hi jumanji, thanks for the reply.

Unfortunately this is at some point in the last several months, I cannot pinpoint when exactly. Would a system restore still be possible?
My System SpecsSystem Spec
22 Sep 2016   #6
Megahertz07

Windows 7 HP
 
 

Check disk normally takes some minutes. As you said that it took a long time, have a look at the log file.
Start/Control Panel/Administrative Tools/Event Viewer and open Windows logs in left pane. Double-click "Application". Look for chkdsk in the source column in the right pane for the time chkdsk was run. Double click that row to bring up details.

If the chkdsk is run on a reboot, as it would for a C drive, the results should be under a “wininit” listing in the source column, rather than under chkdsk.
My System SpecsSystem Spec
23 Sep 2016   #7
BackoftheWoods

Windows 7 Home Premium 64 bit
 
 

Hi Megahertz07,

I followed your instructions and here are my results (Attached)! I can't see anything amiss....


Attached Thumbnails
Cannot read or write to various Ext HDD's as Windows Explorer Crashes-untitled.jpg  
My System SpecsSystem Spec
23 Sep 2016   #8
Megahertz07

Windows 7 HP
 
 

Open control panel-Device manager and see if all drivers are OK. If you see a yellow mark a driver is missing.
My System SpecsSystem Spec
23 Sep 2016   #9
Callender

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Will you post a list of installed programs? Reason - there might be an obvious suspect in the list.

Easy way to export a list of programs:

Get GeekUninstaller and run it. Then choose File> Export. Upload the exported file and attach it to a post here please.
Cannot read or write to various Ext HDD's as Windows Explorer Crashes-geek-uninstaller-export-programs.jpg
Aslo review this post: Explorer.exe keeps crashing

Note: Windows Error Reporting Service must be enabled and a reboot is required after merging the reg file.


My System SpecsSystem Spec
24 Sep 2016   #10
BackoftheWoods

Windows 7 Home Premium 64 bit
 
 

Megahetz07:

Thanks for advice, I cant see anything wrong with the drives from the device manager...I have attached a screenshot.

Callender:

Thanks very much for your advice, I have attached the Uninstaller file for your consideration! The HTML file would not upload on the attachments so I have pasted all the info into a .docx file, hope this is ok..


Attached Thumbnails
Cannot read or write to various Ext HDD's as Windows Explorer Crashes-device-manager.jpg  
Attached Files
File Type: docx Uninstaller.docx (18.0 KB, 1 views)
My System SpecsSystem Spec
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 Cannot read or write to various Ext HDD's as Windows Explorer Crashes




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