Can't listen to music with Sony mdr zx770 Bluetooth headphone

munkeah12 · 26 Sep 2016

I used to be able to listen to music through a pair of Sony bluetooth headphones on my Wins 7 laptop. However, I am no unable to do so. I have tried uninstalling and reinstalling the bluetooth drivers with no success, removed and added the device. I followed a number of the steps in this thread : Bluetooth headset pairs but won't connect, not avail as playback devic , specifically the post from 11th Dec 2014 . Computer has been restarted multiple times.

I've attached an image of what I see. I can connect the headphones to the laptop, but can't listen to music. I also cannot set the headphones to default playback.

Atm, I'm listening through an aux cable, but any additional trouble shooting steps would be appreciated.

Thanks in advance

ThrashZone · 26 Sep 2016

Hi and welcome to SevenForums,
That was one of the bad things about KB3172605 it kills bluetooth devices

munkeah12 · 27 Sep 2016

Hi ThrashZone,

Thanks for pointing that out. I've played around with the KB3172605 update (uninstalling and reinstalling) and it definitely does seem to be the cause of the issue.

ThrashZone · 27 Sep 2016

Hi,
I thought it was fixed in the new version released this month = guess not still waiting for Intel to fix it I guess ?