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Windows 7: HP LaserJet P1102 printer printing black pages

2 Weeks Ago   #21
RolandJS

Windows 7 Professional 64-bit
 
 

Going back to my post #9, I forgot to ask if you were scanning something and told the scanner to print -- and then got that black page.


My System SpecsSystem Spec
.
2 Weeks Ago   #22
kf10

Win 7 home premium 32 bit
 
 

Quote   Quote: Originally Posted by RolandJS View Post
Going back to my post #9, I forgot to ask if you were scanning something and told the scanner to print -- and then got that black page.
no i am printing from MS word and i dont use scanner to print from printer
My System SpecsSystem Spec
1 Week Ago   #23
jack3

Win 7 Pro x86
 
 

Check removed from registry as well once uninstalled in regedit

Edit for your windows version

HKEY_LOCAL_MACHINE
SYSTEM
CurrentControlSet
Control
Print
Environments
Windows NT x86
Drivers
Also stop the print spooler and restart the service

Reboot
Install driver again, check for newer version for your OS on manufactures web site

If all fails try HP Laserjet 4 drivers instead for a test
My System SpecsSystem Spec
.

1 Week Ago   #24
kf10

Win 7 home premium 32 bit
 
 

i installed HP drivers on freshly installed win 8.1 system still the same result
My System SpecsSystem Spec
1 Week Ago   #25
kf10

Win 7 home premium 32 bit
 
 

Quote   Quote: Originally Posted by jack3 View Post
Check removed from registry as well once uninstalled in regedit

Edit for your windows version

HKEY_LOCAL_MACHINE
SYSTEM
CurrentControlSet
Control
Print
Environments
Windows NT x86
Drivers
Also stop the print spooler and restart the service

Reboot
Install driver again, check for newer version for your OS on manufactures web site

If all fails try HP Laserjet 4 drivers instead for a test
i dont understand understand which entry i should remove or edit from registry editor

should i remove Drivers entry from registery or version 3 entry under drivers or what

please see screen shot on the following link
regedit - Pic Tub Club - Free Image Hosting
My System SpecsSystem Spec
1 Week Ago   #26
kf10

Win 7 home premium 32 bit
 
 

i dont understand why the image is not being shown in previous post at the top of the post
My System SpecsSystem Spec
1 Week Ago   #27
MoxieMomma

OEM Windows 7 Ult (x64) SP1
 
 

Quote   Quote: Originally Posted by kf10 View Post
Hello
I refilled my HP Laser Jet P1102 catridge (its black and white printer) from local shop couple of weeks ago.
I wonder if that may be part/all of the problem.
HP added DRM to its cartridges.
Its printer firmware will not recognize non-HP cartridges.
If you removed a cartridge, refilled it and then replaced it, the printer may not be recognizing the replaced cartridge as genuine.
If you Google "HP printers will not accept after-market cartridges", you will find many articles about this.

To test if this might be the case, what happens when you install a brand-new (not refilled or recycled), legitimate (HP brand, not third-party or after-market) HP ink cartridge?

I would also check for firmware updates for the printer at the HP drivers and downloads page.
HP Software and Driver Downloads for HP Printers, Laptops, Desktops and More | HP(R) Customer Support (that is the US site -- I presume there is an equivalent one in your country)

Just a thought.

MM
My System SpecsSystem Spec
1 Week Ago   #28
kf10

Win 7 home premium 32 bit
 
 

Quote   Quote: Originally Posted by MoxieMomma View Post
Quote   Quote: Originally Posted by kf10 View Post
Hello
I refilled my HP Laser Jet P1102 catridge (its black and white printer) from local shop couple of weeks ago.
I wonder if that may be part/all of the problem.
HP added DRM to its cartridges.
Its printer firmware will not recognize non-HP cartridges.
If you removed a cartridge, refilled it and then replaced it, the printer may not be recognizing the replaced cartridge as genuine.
If you Google "HP printers will not accept after-market cartridges", you will find many articles about this.

To test if this might be the case, what happens when you install a brand-new (not refilled or recycled), legitimate (HP brand, not third-party or after-market) HP ink cartridge?

I would also check for firmware updates for the printer at the HP drivers and downloads page.
HP Software and Driver Downloads for HP Printers, Laptops, Desktops and More | HP(R) Customer Support (that is the US site -- I presume there is an equivalent one in your country)

Just a thought.

MM
HP catridge is more expensive than the hardware repair the new catridge is Pakistan rupees 5,000/= where as the hardware repair program suggested by computert shop can cost me any where from rs 1,500/= to 3,500/= in pakistan rupees depending upon the hardware problem

i have refilled this catridge multiple times and after the last refill it printed fine for few days and then the problem appeared

also the local computer shop tested the cartridge in their printer and it printed fine
My System SpecsSystem Spec
1 Week Ago   #29
jack3

Win 7 Pro x86
 
 

I have had in the passed this dumping as well called it, black page. this was caused my non genuine cartridges with Brother and Epson I can not say HP as I have done little HP work to be honest

regedit

Easy way is to:

START
In search type "regedit" no quotes

Click on computer at the top
Click file
Click find
Add the key work HP

Search and see what pops up

be extremely careful

if its the HP printer giving the model number i.e.

as I just checked -- com.epson.pos.driver.InkInfo

This is set to default.. all good

You can then find next and wade through

Check by right clicking the right hand pane enrtys and modify to see the settings

*** CAUTION if you do not understand or know what your doing, do your home work first as you can easy kill a computer with wild regedits ***

if it was me, i would look for the printer name and model and delete the entrys at root

Re-installation will replace as required and be clean entrys per defaults install from CD - Drivers erc
My System SpecsSystem Spec
1 Week Ago   #30
MoxieMomma

OEM Windows 7 Ult (x64) SP1
 
 

Hi:

Sorry.
But HP (and I think other manufacturers) have been trying to restrict customers to use only their own, branded, new cartridges. (That is how they make their money, not from the printer itself.)
I understand why someone would want to re-use ink cartridges or to substitute cheaper ones.
But AFAIK HP has engineered their printers and their cartridges to prevent that.

I'm pretty sure even a genuine HP cartridge that has been removed and replaced in the same printer will be seen as such.
(And just because it may have worked once does not mean that it will work repeatedly over time.)

In order to troubleshoot, I suggest purchasing ONE legitimate, fresh, new HP brand cartridge and trying that.
If it works, then it would help to confirm suspicion that it is the "reused" cartridge contributing to or causing the problem.
If it does not work, then it would suggest that you have a problem with the printer itself.

Additionally: even if the refilling itself were not an issue from a DRM standpoint, there is probably a limit to the number of times that will work. At some point, the cartridge will fail. They are NOT designed for refilling and multiple reuse many, many times or for moving from one printer to another.


That's all I have to suggest.
If you want to try hacks or other workarounds, that's certainly up to you.

Sorry I could not help.

Cheers,

MM
My System SpecsSystem Spec
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 HP LaserJet P1102 printer printing black pages




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