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Windows 7: Keyboard problem

4 Weeks Ago   #1
thelma

windows 7 professional 64 bit
 
 
Keyboard problem

Hello,

For some while now I am using a laptop ( given by friends) send to me from Holland.

I have got used now to the fact that the " is above the 2 and the @ is above the ' and I can live with that.

But now I can not find the / ( but the others way up if you know what I mean ) That should be on the right-hand side of the ] and } tap.

When I tap the key on the right-hand side of the ] and shift } , I see # and "shift" ~

Does anybody have an idea's what to do to get this right ?

Many thanks in advance,
Thelma


My System SpecsSystem Spec
.
4 Weeks Ago   #2
ignatzatsonic

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, 64-bit
 
 

/ is a forward slash.

\ is a back slash.

On my very ordinary full size keyboard, the forward slash is just to the left of the right side shift key and just to the right of the period-----not to the right of the closing bracket.

My back slash key IS to the right of the closing bracket---immediately below the backspace key. Which I guess is where your forward slash is?

My ~ and # keys are both to the left side of the number keys.

Is that a seriously down-sized keyboard of some type?

Have you tried all available keys?

There are different keyboard layouts---have you Googled for various layouts?
My System SpecsSystem Spec
3 Weeks Ago   #3
thelma

windows 7 professional 64 bit
 
 

Thanks Igna for your answer.

Yes, I have been looking on the net for this problem, some suggested I had an American or an other language keyboard. And no it's not a downsized keyboard but a full-size keyboard on de big HP Presario CQ 70 laptop ( as you can read in my system specs ) from the 1990 somewhere. I sort of inherited this with the problems.

So to be really clear ; I cannot find a back slash. Where it is supposed to be I have # and if I press shift this ~ comes up. The Key sits right in between the backspace key above and the enter key underneath.

Perhaps my keyboard has gone severely dyslectic like his owner ?
My System SpecsSystem Spec
.

3 Weeks Ago   #4
ignatzatsonic

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, 64-bit
 
 

Quote   Quote: Originally Posted by thelma View Post
I cannot find a back slash. Where it is supposed to be
Above the enter key and below the backspace key. Does not require shift.
My System SpecsSystem Spec
3 Weeks Ago   #5
MoxieMomma

OEM Windows 7 Ult (x64) SP1
 
 

Hi:

Sadly the images at HP's own support site are terrible.

But I found an image at Newegg of what is supposed to be a replacement KB for this model.

New Laptop keyboard for HP Compaq Presario CQ40-700 CQ41-200 CQ45-100 CQ45-200 CQ45-300 CQ45-400 US layout Silver Color-Newegg.com

I'm not sure if the specs match exactly (especially if yours is European), but...
Does that look like what you have and/or show you what you need to see?

MM


Attached Images
Keyboard problem-aad0_1_201607061007622248.jpg 
My System SpecsSystem Spec
3 Weeks Ago   #6
thelma

windows 7 professional 64 bit
 
 

Hi Moxi that is exact my key board. I have an extra bit on the r/h side that is I think you call numeric or something like that.

So when I press your tab ( red back slash) I get # (and + shift ~)

If I press the 2 + shift I get "
If I press the ' + shift I get @

Cannot work it out but need the back slash desperately to work in command prompt

Thanks for your help, both of you
My System SpecsSystem Spec
3 Weeks Ago   #7
MoxieMomma

OEM Windows 7 Ult (x64) SP1
 
 

Quote   Quote: Originally Posted by thelma View Post
Hi Moxi that is exact my key board. I have an extra bit on the r/h side that is I think you call numeric or something like that.
Well, then it sounds as if it's similar, but not exactly the same..?

Perhaps the prior owner somehow configured hotkeys or other customizations?
Perhaps contact HP/Compaq?

Sorry, I'm out of ideas (especially without a screen shot of your KB from YOUR laptop...).

I hope someone else can help to resolve your issue.

Cheers,
MM
My System SpecsSystem Spec
3 Weeks Ago   #8
thelma

windows 7 professional 64 bit
 
 

I'l do a screen shot tomorrow, I hope. I am not so clever in these things but will have a go because this is driving me nuts ...
My System SpecsSystem Spec
3 Weeks Ago   #9
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Hi Thelma,
go here swap from en-us to en-en.

Roy


Attached Thumbnails
Keyboard problem-keyb.png  
My System SpecsSystem Spec
3 Weeks Ago   #10
MoxieMomma

OEM Windows 7 Ult (x64) SP1
 
 

Quote   Quote: Originally Posted by torchwood View Post
Hi Thelma,
go here swap from en-us to en-en.

Roy
THAT sounds like the most promising suggestion, yet.
I was thinking along those lines, but am not familiar enough with hardware to know how to do that.
Great idea!

@Thelma: please let us know if that works.

MM
My System SpecsSystem Spec
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