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Windows 7 - DVD Drive - detected, but can't read or write |
11-21-2009
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#1 | | Windows 7 Professional 64-bit |
DVD Drive - detected, but can't read or write Hi, I've searched the forums for dvd drive issues, but the majority of them are about not being able to see them.
My problem is that I can see the drive, but I cannot read any discs or burn. The drive is visible in the Bios, and Device Manager. The drive is a Lite-On LH20A1L ATA. The firmware is updated to the latest, which only addressed media compatibility. In device manager I've already tried updating the driver, but Windows says it already at the latest.
I have the latest Daemon-tools installed (SPTD 1.62 I think), and the latest ImgBurn.
When I try to read a disc, I see the HDD light click fully, and the Green status bar in the location bar takes forever to finish or loops.
When insert blank media into the drive when I'm about to burn in ImgBurn, the HDD light does the same thing, and ImgBurn will not even detect the media.
Also if it matters, this is the same drive used to install my Windows 7 64bit upgrade. I did a clean install though. But the installation took a long time (few hours). | My System Specs | | OS Windows 7 Professional 64-bit CPU AMD Athlon 64 Processor 3000+ Motherboard K8T Neo2-F Memory 2GB Graphics Card ATI Radeon HD 3850 Hard Drives ST3500320AS (SATA) |
11-21-2009
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#2 | | XP Pro/Vista Ultimate (64)/Windows 7 Ultimate Signature Edition(64) |
Can you boot from the DVD drive with say, the Windows 7 install disc or some other bootable media? | My System Specs | | OS XP Pro/Vista Ultimate (64)/Windows 7 Ultimate Signature Edition(64) CPU Core 2 Duo E8500 @ stock Motherboard Gigabyte EP45-UD3R Memory 8Gb (4 X 2Gb) Corsair Dominator 1066Mhz DDR2 Graphics Card XFX ATI Radeon 4870 1Gb Sound Card Onboard 7.1 Monitor(s) Displays BenQ E2200Hd, Asus VW161D, HP L1506 Screen Resolution 1920 X 1080 Keyboard Logitech Mouse Logitech PSU CoolerMaster 650 EPD Case Thermaltake Cooling 2 X Noctua 120mm's, Stock Intel Hard Drives Seagate 7200.12 500Gb
2 X Hitachi 1Tb |
11-21-2009
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#3 | | Windows 7 Professional 64-bit |
Yes I was just able to boot to my Win 7 disc. I suspect it may be Daemon tools, as this is the only PC I have with this problem and with Daemon installed.
If I uninstall Daemon, will that remove SPTD 1.62 from my PC? | My System Specs | | OS Windows 7 Professional 64-bit CPU AMD Athlon 64 Processor 3000+ Motherboard K8T Neo2-F Memory 2GB Graphics Card ATI Radeon HD 3850 Hard Drives ST3500320AS (SATA) |
11-21-2009
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#4 | | XP Pro/Vista Ultimate (64)/Windows 7 Ultimate Signature Edition(64) |
Ok, that's good news, it indicates that it's a software/ driver issue.
You might not need to uninstall DT just yet...
Got to your device manager - CD/DVD Drives right click your drive and uninstall it, then reboot. Windows 7 will re-install your device drivers.
Sometimes drivers will get messed up by other software installation, this may fix it. | My System Specs | | OS XP Pro/Vista Ultimate (64)/Windows 7 Ultimate Signature Edition(64) CPU Core 2 Duo E8500 @ stock Motherboard Gigabyte EP45-UD3R Memory 8Gb (4 X 2Gb) Corsair Dominator 1066Mhz DDR2 Graphics Card XFX ATI Radeon 4870 1Gb Sound Card Onboard 7.1 Monitor(s) Displays BenQ E2200Hd, Asus VW161D, HP L1506 Screen Resolution 1920 X 1080 Keyboard Logitech Mouse Logitech PSU CoolerMaster 650 EPD Case Thermaltake Cooling 2 X Noctua 120mm's, Stock Intel Hard Drives Seagate 7200.12 500Gb
2 X Hitachi 1Tb |
11-21-2009
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#5 | | Windows 7 Professional 64-bit |
I just tried it, still same problem. I even tried removing the second HDD (IDE) which gave problems in my earlier attempts at installing Windows 7...
What's weird is that the HDD light is on, but the PC isn't frozen and I don't actually hear the HDD clicking that much.
Could it be that the drive is just not compatible with Windows 7? Might need a new drive. | My System Specs | | OS Windows 7 Professional 64-bit CPU AMD Athlon 64 Processor 3000+ Motherboard K8T Neo2-F Memory 2GB Graphics Card ATI Radeon HD 3850 Hard Drives ST3500320AS (SATA) |
11-21-2009
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#6 | | |
There are lots of posts about CD/DVD drives giving up the ghost.
The forum could do with a sticky that shortlists the models seemingly effected and any workarounds, firmware links, etc.
It could also help to identify common factors like particular controllers/chipsets. | My System Specs | | System Manufacturer/Model Number Custom built machine OS W7 x64 CPU Intel Q9300 2.5Ghz Quad LGA775 (Would like Q9650) Motherboard Gigabyte GA-EP45T-UD3R (F6 Bios) Memory 4Gb OCZ Gold 1,333Mhz Graphics Card Palit HD4850 O/C Sonic 512Mb DDR3, Dual DViD's Sound Card Azalia to twin Samson 50w Studio Monitors Monitor(s) Displays Twin Dell (E-IPS) U2311H 23.6" Screens Screen Resolution 1920 x 1080 @ 60Hz Keyboard Cherry PS/2 custom model Mouse Logitech M500 Laser Mouse PSU OCZ 600w Case Lian-Li PC8 acoustifoamed' aluminium tower Cooling Scythe 140mm Zipang Hard Drives Twin 1Tb Barracuda archivage, Twin TV/PVR 2Tb Samsungs, (80Gb Barracuda for the OS, but SSD envisaged...) Internet Speed ADSL2+ @14Mbps downstream & Cat6 Gigabit Ethernet Other Info Silicon Dust HD Homerun Dual FTA (Ethernet) TV Tuner, Billion BiPac 7800N router & ZyXEL 8x Gigabit Switch. Lian-Li CR26 Card Reader, Samsung SCX4300 AiO laser printer/scanner. NOD32 Anti-Virus. |
11-21-2009
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#7 | | XP Pro/Vista Ultimate (64)/Windows 7 Ultimate Signature Edition(64) |
Have you changed any settings in bios? (other than boot order) If so, can you reboot, enter setup and reset to defaults, then only change the settings that you know are necessary.
If you haven't changed anything, then please go to control panel, administrative tools, event viewer. Check in System for red exclamation marks and yellow warnings at around the last time you tried to open/burn a disc.
I don't think it would be a compatiblity issue, generally if it's in bios and recognised in device manager it will run ok. | My System Specs | | OS XP Pro/Vista Ultimate (64)/Windows 7 Ultimate Signature Edition(64) CPU Core 2 Duo E8500 @ stock Motherboard Gigabyte EP45-UD3R Memory 8Gb (4 X 2Gb) Corsair Dominator 1066Mhz DDR2 Graphics Card XFX ATI Radeon 4870 1Gb Sound Card Onboard 7.1 Monitor(s) Displays BenQ E2200Hd, Asus VW161D, HP L1506 Screen Resolution 1920 X 1080 Keyboard Logitech Mouse Logitech PSU CoolerMaster 650 EPD Case Thermaltake Cooling 2 X Noctua 120mm's, Stock Intel Hard Drives Seagate 7200.12 500Gb
2 X Hitachi 1Tb |
11-21-2009
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#8 | | XP Pro/Vista Ultimate (64)/Windows 7 Ultimate Signature Edition(64) |
There is also the possibility that the drive is just dead, but it's worth trying a few options before forking out for a replacement
Lastly, try uninstalling DT, testing the drive, then IMGBurn and re-test. If that doesn't work... I'd start looking for a spare drive to test
I have the same version of DT as you installed, but I'm running CDBurnerXP instead - only because I had the install file handy when I installed Windows 7. I haven't had a | My System Specs | | OS XP Pro/Vista Ultimate (64)/Windows 7 Ultimate Signature Edition(64) CPU Core 2 Duo E8500 @ stock Motherboard Gigabyte EP45-UD3R Memory 8Gb (4 X 2Gb) Corsair Dominator 1066Mhz DDR2 Graphics Card XFX ATI Radeon 4870 1Gb Sound Card Onboard 7.1 Monitor(s) Displays BenQ E2200Hd, Asus VW161D, HP L1506 Screen Resolution 1920 X 1080 Keyboard Logitech Mouse Logitech PSU CoolerMaster 650 EPD Case Thermaltake Cooling 2 X Noctua 120mm's, Stock Intel Hard Drives Seagate 7200.12 500Gb
2 X Hitachi 1Tb |
11-21-2009
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#9 | | Windows 7 Professional 64-bit |
I've tried resetting to fail-safe settings in the bios, and the problem still persists.
I've also tried uninstalling Daemon Tools and SPTD 1.62. To uninstall SPTD I had to download/run its installer. Still has the same problem though so it wasn't Daemon. The drive was able to boot my Windows 7 Pro disk, which leads me to believe the drive isn't dead, just not compatible.
On my brother's PC, his Lite-On drive works perfectly...so I'm thinking again this model is not compatible within Windows 7 | My System Specs | | OS Windows 7 Professional 64-bit CPU AMD Athlon 64 Processor 3000+ Motherboard K8T Neo2-F Memory 2GB Graphics Card ATI Radeon HD 3850 Hard Drives ST3500320AS (SATA) |
11-21-2009
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#10 | | Windows 7 Home Premium x64 - Mac OS X 10.6.4 x64 |

Quote: Originally Posted by Arashikage I've tried resetting to fail-safe settings in the bios, and the problem still persists.
I've also tried uninstalling Daemon Tools and SPTD 1.62. To uninstall SPTD I had to download/run its installer. Still has the same problem though so it wasn't Daemon. The drive was able to boot my Windows 7 Pro disk, which leads me to believe the drive isn't dead, just not compatible.
On my brother's PC, his Lite-On drive works perfectly...so I'm thinking again this model is not compatible within Windows 7  Did it work right after you installed Windows 7 the first time?? | My System Specs | | System Manufacturer/Model Number Compal JFT02 (Custom Build Laptop) OS Windows 7 Home Premium x64 - Mac OS X 10.6.4 x64 CPU Intel Core 2 Duo T9300 2.5 GHz Motherboard JFT02 Memory 4GB Kingston DDR2-800 Graphics Card NVIDIA Geforce 8600M GT (512MB Model) Sound Card Realtek HD Audio Monitor(s) Displays WUXGA Standard Laptop Display Screen Resolution 1680*1050 Keyboard Standard Laptop 105 Key-Keyboard Mouse Synaptics Touchpad PSU Standard Laptop Power Supply Case Standard Laptop Case Cooling Standard Laptop Cooling Hard Drives Toshiba 320GB 5400RPM Laptop HD Internet Speed Verizion Online DSL 3360/864 kbs (dl/up) DVD Drive - detected, but can't read or write problems? All times are GMT -5. The time now is 02:06 PM. |  |