HP PSC 1350 conflicting with DVD-RW


  1. Posts : 11
    Windows 7 Ultimate RTM 7600
       #1

    HP PSC 1350 conflicting with DVD-RW


    So after installing Win7 I had to get my printer. At first there was some compatbility issues but the troubleshoot fixed all that for me and my printer is working fine. However, my DVD-RW becomes non-functional (can't read/write).

    So I did a test and uninstalled my printer to see if that was my problem and bingo, my DVD-RW is back and working again. Then I tried reinstalling my printer and after a restart my DVD-RW is gone again.

    I went to troubleshoot and it suggested reinstalling the drivers which I tried but that didn't work. I went to check if I could update them but it said I had the latest drivers as well.

    I'm hoping I don't need to buy a new printer since this one is still fine (although I had it for about 8 years now).

    Recapping:

    OS = Windows 7 Ultimate
    Printer = HP PSC 1350 All-in-one
    DVD-RW = Pioneer DVR-215 (I think, I can confirm later if need be)

    Anyone help will be greatly appreciated!
      My Computer


  2. Posts : 13,354
    Windows 7 Professional x64
       #2

    Did you get the drivers from the Manufacturers' sites? That is probably the best idea. With a printer so old, that might be the problem. Windows Update might be using drivers that it thinks are compatible, but have issues like the one you described.
      My Computer


  3. Posts : 4,280
    Windows 7 ultimate 64 bit / XP Home sp3
       #3

    Welcome to seven forums EpicWin7: I would suggest finding out the exact DVDrw drive model # then see if their is a firmware update for the drive. Very strange behavior, to say the least. Fabe
      My Computer


  4. Posts : 3,960
    W7 x64
       #4

    Sounds almost like a resources issue.
      My Computer


  5. Posts : 11
    Windows 7 Ultimate RTM 7600
    Thread Starter
       #5

    Sorry for the late response and thanks for the input everyone.

    I resolved the problem 2 days ago; I removed the Memory Disc creator program that gets installed automatically with my HP printer and it fixed my problem! I can't explain the reasoning or logic behind it but it worked so I'm glad.
      My Computer


  6. Posts : 13,354
    Windows 7 Professional x64
       #6

    Glad you got it working. Thank you for posting back- now we know another solution to issues like yours.
      My Computer


 

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