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Windows 7: USB Device not Entering Suspend


25 Nov 2009   #1

Windows 7
 
 
USB Device not Entering Suspend

I have an issue where the USB devices wont suspend.

When I was beta testing Windows 7 usb suspending worked fine. I would notice the light on my usb microphone would go out and then come back on when I went to use it.

Now with the Final version of Windows 7 I can't get the USB device to suspend. I have made sure it is enable in the control panel. I then ran an energy report and got this.

USB Suspend:USB Device not Entering Suspend
The USB device did not enter the Suspend state. Processor power management may be prevented if a USB device does not enter the Suspend state when not in use.
Device Name USB Composite Device Host Controller ID PCI\VEN_1002&DEV_4396 Host Controller Location PCI bus 0, device 18, function 2 Device ID USB\VID_05AC&PID_0220 Port Path 4,2


USB Suspend:USB Device not Entering Suspend
The USB device did not enter the Suspend state. Processor power management may be prevented if a USB device does not enter the Suspend state when not in use.
Device Name USB Root Hub Host Controller ID PCI\VEN_1002&DEV_4396 Host Controller Location PCI bus 0, device 18, function 2 Device ID USB\VID_1002&PID_4396 Port Path



USB Suspend:USB Device not Entering Suspend
The USB device did not enter the Suspend state. Processor power management may be prevented if a USB device does not enter the Suspend state when not in use.
Device Name USB Root Hub Host Controller ID PCI\VEN_1002&DEV_4398 Host Controller Location PCI bus 0, device 18, function 1 Device ID USB\VID_1002&PID_4398 Port Path



USB Suspend:USB Device not Entering Suspend
The USB device did not enter the Suspend state. Processor power management may be prevented if a USB device does not enter the Suspend state when not in use.
Device Name Generic USB Hub Host Controller ID PCI\VEN_1002&DEV_4396 Host Controller Location PCI bus 0, device 18, function 2 Device ID USB\VID_05E3&PID_0608 Port Path 5,4


USB Suspend:USB Device not Entering Suspend
The USB device did not enter the Suspend state. Processor power management may be prevented if a USB device does not enter the Suspend state when not in use.
Device Name Generic USB Hub Host Controller ID PCI\VEN_1002&DEV_4396 Host Controller Location PCI bus 0, device 18, function 2 Device ID USB\VID_05AC&PID_1006 Port Path 4


USB Suspend:USB Device not Entering Suspend
The USB device did not enter the Suspend state. Processor power management may be prevented if a USB device does not enter the Suspend state when not in use.
Device Name Generic USB Hub Host Controller ID PCI\VEN_1002&DEV_4396 Host Controller Location PCI bus 0, device 18, function 2 Device ID USB\VID_05E3&PID_0608 Port Path 5


USB Suspend:USB Device not Entering Suspend
The USB device did not enter the Suspend state. Processor power management may be prevented if a USB device does not enter the Suspend state when not in use.
Device Name USB Mass Storage Device Host Controller ID PCI\VEN_1002&DEV_4396 Host Controller Location PCI bus 0, device 18, function 2 Device ID USB\VID_0781&PID_A7C1 Port Path 5,2


USB Suspend:USB Device not Entering Suspend
The USB device did not enter the Suspend state. Processor power management may be prevented if a USB device does not enter the Suspend state when not in use.
Device Name USB Composite Device Host Controller ID PCI\VEN_1002&DEV_4398 Host Controller Location PCI bus 0, device 18, function 1 Device ID USB\VID_17A0&PID_0002 Port Path 3


USB Suspend:USB Device not Entering Suspend
The USB device did not enter the Suspend state. Processor power management may be prevented if a USB device does not enter the Suspend state when not in use.
Device Name Generic Bluetooth Radio Host Controller ID PCI\VEN_1002&DEV_4396 Host Controller Location PCI bus 0, device 18, function 2 Device ID USB\VID_0A12&PID_0001 Port Path 5,4,4 Reason This Bluetooth USB device does not support selective suspend because it is not remote wake capable.


My System SpecsSystem Spec
.

29 Nov 2009   #2

Windows 7 Ultimate (x64)
 
 

I have the same issue. I was trying to search the forums today, as well as on the internet in general and I can't find a solution.

In the device manager, if I go to USB controllers, I have a lot of entries. Some of them are called USB Hub and there I have the option "Allow the computer to turn off this device ... " on. But, when I go to the actual USB devices I have, sucha s the keyboard and mouse, then this option is grayed out and not available. Moreover, for the Card reader device - I have a TEAC USB multiple card reader (this is a Dell machine), the power management tab is not available altogether.

So, the question is, do I have to search for newer drivers for these devices, such as install the Logitech software for the mouse and the keyboard? I have refused to do so since Logitech would install a bunch of programs and services that I never use really. This leaves me without the gaming options on my G11 keyboard, but I am fine with that.
My System SpecsSystem Spec
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 USB Device not Entering Suspend




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