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Windows 7 Prof x64 and HP OfficeJet J5780 printer
Can't get the system to find/recognize this HP printer. I tried using the Vista x64 driver with the compatibility and administrator selections.
Any ideas would be appreciated.
Can't get the system to find/recognize this HP printer. I tried using the Vista x64 driver with the compatibility and administrator selections.
Any ideas would be appreciated.
Hi McSeven, welcome to the Seven Forums.
Do this:
- Disconnect your printer
- Uninstall all printer drivers you have installed
- Open Devices and Printers (Click Start, write devices to the search field and press Enter)
- Click Add a printer
- Click Add a local printer
- Check that Use an existing port is selected, showing LPT1, click Next
- Choose HP from Manufacturer list and HP Officejet J5700 series from Printers list
- Click Next, follow the instructions given by setup
- Connect the printer only when setup asks you to do it
It should work now.
Kari
I tried your method, but all I got was anohter basic driver. Any idea on how to get the full version of the j5780 hp AIO? I have a Compaq laptop with windows 7 x64.
This is a large file but not out of the ordinary:
Software & driver downloads HP Officejet J5730 All-in-One Printer | HP® Support
There's a Full Feature version and a Basic version.