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Windows 7: Logitech web cam won't work for windows &


27 Nov 2009   #1
sgresso

windows 7 ultimate 32 bit.
 
 
Logitech web cam won't work for windows &

Hey guys I hope you can help a bit.
I just got a logitech webcam as a gift from a friend and I can't get it to work. The drivers will not load correctly. I spent 2 hours today on a tech call with the webcam co and they told me to do everything I have done. I downloaded the newest programs from the web site.

This is the error I get when the drivers try to install.

This device is not configured correctly. (Code 1)
I tried a clean install with the cam software and drivers and still no luck.

Any suggestions?
Thank you,
Stephen.


My System SpecsSystem Spec
.

27 Nov 2009   #2
kbz1960

7 home premium 64 bit
 
 

Which webcam is it? Is it usb? Are the drivers and software for windows 7? Fill out your system specs.
My System SpecsSystem Spec
27 Nov 2009   #3
sgresso

windows 7 ultimate 32 bit.
 
 

860-000168 -- Quickcam Easy Cool (E1000) usb
The drivers are for windows 7 according to the website.
computer stats updated.
the drivers tried to load from the plug and play usb port.
the driver is not the updated one.
here is the driver site i used.
QuickCam® Chat
My System SpecsSystem Spec
.


27 Nov 2009   #4
kbz1960

7 home premium 64 bit
 
 

You have 64 bit?
My System SpecsSystem Spec
27 Nov 2009   #5
sgresso

windows 7 ultimate 32 bit.
 
 

32 bit.
My System SpecsSystem Spec
27 Nov 2009   #6
kbz1960

7 home premium 64 bit
 
 

Did you first uninstall the software you had on before installing the new?

Have you tried right clicking on the install file and in properties on the compatibility tab checking run in compatibility mode for and trying any of the vista options?
My System SpecsSystem Spec
27 Nov 2009   #7
sgresso

windows 7 ultimate 32 bit.
 
 

i uninstalled all driver before the new install and I have not tried the compattibility mode. how do I do that with the file dowloaded?
My System SpecsSystem Spec
27 Nov 2009   #8
kbz1960

7 home premium 64 bit
 
 

Do you know where you downloaded the file to? If so go where the file is and right click on it and follow above, click apply and ok.
My System SpecsSystem Spec
27 Nov 2009   #9
sgresso

windows 7 ultimate 32 bit.
 
 

trying to find where it dowloaded.
My System SpecsSystem Spec
27 Nov 2009   #10
kbz1960

7 home premium 64 bit
 
 

How old is this? I can't find it searching on logitechs site.
My System SpecsSystem Spec
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 Logitech web cam won't work for windows &




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