New
#1
DVD Drive disappeared - Windows 7 64bit
DVD Drive - Sony/NEC Optiarc AD 7590-A
OS: Windows 7 64-bit
Hi All,
After installing Windows 7 64-bit a couple of days ago, my DVD optical drive has completely disappeared (not present in device manager, no drivers automatically found, no firmware that isnt an update to be found on the internet - firmware updates not compatible as it was provided OEM by Alienware inside the purchased laptop).
I've consulted a few different forums and no-one has been able to turn up a solution which is obviously getting incredibly frustrating.
Current solutions attempted so far:
- Remove upper filters (werent present)
- Disable integrity checks
- Update BIOS
- Update chipset
- Update drivers through troubleshoot
- Installed Intel storage matrix
- Removed and re-seated drive (hot-swappable anyway - didnt even register a ping in Windows 7 to notify anything had been connected)
- No resolution through disk management
Possibly a few more but I've tried so many I've probably forgot!
Drive is present in BIOS, and still boots a Windows cd no problem so is obviously still functioning outside of Windows 7.
As I said, it's as though the damn thing has dropped off the face of the earth as soon as I enter Windows 7.
Any suggestions?
Cheers,
Will