| Windows 7: cant install canon printer |
30 Nov 2009
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#1 | | |
cant install canon printer Hi dear friends.
i have bought a canon lbp3010 printer and downloaded the driver for my system (windows 7 ultimate b7600)
when i want to install the driver, it shows the following screen: HTML Code: http://i50.tinypic.com/2wp35us.jpg i have noticed that at the beginning of the installation,the printer spooler service stops!!!, and exactly after the printer installer software shows the dialogue box, it starts again!
it is to be said that i have already problems with my "devices and printers" section of windows, which shows the famous " close the program / check online for a solution" window everytime i open it. and after i cllick on "close the program" button,it shows an emty page!
Please help me!! | My System Specs |
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30 Nov 2009
|
#2 | | Windows 7 Home Premium SP1, clean install, upgrade disc CT |

Quote: Originally Posted by masouddavodi Hi dear friends.
i have bought a canon lbp3010 printer and downloaded the driver for my system (windows 7 ultimate b7600)
when i want to install the driver, it shows the following screen: HTML Code: http://i50.tinypic.com/2wp35us.jpg i have noticed that at the beginning of the installation,the printer spooler service stops!!!, and exactly after the printer installer software shows the dialogue box, it starts again!
it is to be said that i have already problems with my "devices and printers" section of windows, which shows the famous " close the program / check online for a solution" window everytime i open it. and after i cllick on "close the program" button,it shows an emty page!
Please help me!! It sounds like you are trying to install from devices and printers. You may want to try going right to the website and download from there, maybe that will work. If not try going to the site, and saving (not running) from the website. Then save to documents, desktop or any other place that you choose and try to install from there. | My System Specs | | System Manufacturer/Model Number Dell XPS 420 OS Windows 7 Home Premium SP1, clean install, upgrade disc CPU Intel Core2 processsor Q8200(2.33Ghz 1333FSB) Quad Core Tech Motherboard Dell Memory 6 gb Graphics Card ATI Radeon 256MB HD3650 Sound Card Intergrated 7.1 Channel Audio Monitor(s) Displays Dell SP2009W 20" Keyboard Dell USB Keyboard Mouse Dell Premium Optical USB Cooling Fan Hard Drives 640 GB Serial ATA Hard drive Internet Speed DSL 2.85 |
30 Nov 2009
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#3 | | W7 x64 3rd Rock from the Sun |
Canon are actually pretty well up to date with Windows 7 drivers (at least, I've found they have written drivers for the majority of Pixma devices) and you should try their site and search for your device in their support section | My System Specs | | System Manufacturer/Model Number Custom built machine OS W7 x64 CPU Intel Q9300 2.5Ghz Quad LGA775 (Would like Q9650) Motherboard Gigabyte GA-EP45T-UD3R (F6 Bios) Memory 4Gb OCZ Gold 1,333Mhz Graphics Card Palit HD4850 O/C Sonic 512Mb DDR3, Dual DViD's Sound Card Azalia to twin Samson 50w Studio Monitors Monitor(s) Displays Twin Dell (E-IPS) U2311H 23.6" Screens Screen Resolution 1920 x 1080 @ 60Hz Keyboard Cherry PS/2 custom model Mouse Lenovo USB laser "Thinkpad" Mouse PSU OCZ 600w Case Lian-Li PC8 acoustifoamed' aluminium tower Cooling Scythe 140mm Zipang Hard Drives Crucial M4 SSD, archives on twin Western Digital Caviar Black WD2002FAEX, 2TB, 7200rpm HDD's, Samsung Ritemaster CD/DVD Burner... Internet Speed ADSL2+ @14Mbps downstream & Cat6 Gigabit Ethernet Antivirus NOD32 Browser Opera Other Info Silicon Dust HD Homerun Dual FTA (Ethernet) TV Tuners, Dray Tek Vigor 2850Vn router and 8x HP Gigabit Switch. Lian-Li CR26 Card Reader, Canon MF4430 iSensys laser printer/scanner. |
30 Nov 2009
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#4 | | Vista, Windows7, Mint Mate, Zorin, Windows 8 Florida in winter, Black Forest/Germany |
I had a problem a couple of days ago with a Canon scanner. I send a note to their technical support. They had an answer the next morning and the problem was settled. Their support is pretty good. I would try it. Contact Canon - Canon USA Consumer Products | My System Specs | | System Manufacturer/Model Number HP, Dell, Gateway, Toshiba - 4 laptops and 2 desktops OS Vista, Windows7, Mint Mate, Zorin, Windows 8 CPU from 1.6GHz Duo to i7 Monitor(s) Displays 2x HP w2207 Keyboard with trackball - no mices Mouse Trackball mice Hard Drives 5x HDD, 7x SSD, 12x Externals Internet Speed DSL 6000 |
11 Dec 2009
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#6 | | |
I am currently running Windows 7 Ultimate 64-bit edition and I am unable to install my Pixma iP4600. I have tried disconnecting the device, removing the driver, rebooting, and reinstalling in various combinations (including doing all the steps above) and I'm still unable to use my printer. When I search for a driver online as per the instructions on the Canon website Windows will spend a few minutes looking for the appropriate software then fail to install.
Until recently the printer was shown in the 'Devices and Printers' folder as an unrecognized device, with an icon that looked like a small bar refrigerator. When I checked today it was displayed as a printer with the appropriate icon, but flagged as not having the driver installed. I tried to reinstall the printer with the same result I listed above.
I called customer service/tech support this morning and was told that if the driver wasn't installing that I should try a different cable or a different port, and if that didn't work that I should contact the PC manufacturer. This isn't exactly what I would call Gold-Star support and I am not pleased with this, not least because I built the box myself and thus have no one to call. I submitted a ticket to tech support but I was hoping someone could help me out. Any ideas?
Last edited by nascent; 11 Dec 2009 at 11:45 AM..
| My System Specs | | |
11 Dec 2009
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#7 | | Vista, Windows7, Mint Mate, Zorin, Windows 8 Florida in winter, Black Forest/Germany |
That is starange indeed. My IP6600 works perfectly with Windows 7. Maybe you should uninstall the driver in Device Manager and reboot. Then you should at least get a generic driver. | My System Specs | | System Manufacturer/Model Number HP, Dell, Gateway, Toshiba - 4 laptops and 2 desktops OS Vista, Windows7, Mint Mate, Zorin, Windows 8 CPU from 1.6GHz Duo to i7 Monitor(s) Displays 2x HP w2207 Keyboard with trackball - no mices Mouse Trackball mice Hard Drives 5x HDD, 7x SSD, 12x Externals Internet Speed DSL 6000 cant install canon printer problems? All times are GMT -5. The time now is 05:24 AM. | |