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Windows 7: Unknown Device

02 Dec 2009   #1
bvbearcat

Windows 7 Ultimate
 
 
Unknown Device

I have recently installed Windows 7 and everything is working fine except one of my devices. My LG External Super Multi-DVD Rewriter is being recognized by my machine as an unknown device. I get Error Code 43 and when I try updating the driver, nothing changes. Please help! Thanks.


My System SpecsSystem Spec
02 Dec 2009   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by bvbearcat View Post
I have recently installed Windows 7 and everything is working fine except one of my devices. My LG External Super Multi-DVD Rewriter is being recognized by my machine as an unknown device. I get Error Code 43 and when I try updating the driver, nothing changes. Please help! Thanks.
Hi and welcome BC

You wouldn't by any chance be running a mac, would you? that error code is almost exclusively from there. Anyway. IN device manager go to hte unknown device. right click>properties>details>use pull down>find hardware IDs. copy that string into google and the string should point to the MFR.

Good luck and let us know if you need help with that

Ken J+
My System SpecsSystem Spec
02 Dec 2009   #3
bvbearcat

Windows 7 Ultimate
 
 

I am running a dell inspiron 6000, not a mac. The hardware ids string reads "usb/unknown."
My System SpecsSystem Spec
02 Dec 2009   #4
reghakr

Windows 7 Pro & Vista Home Premium
 
 

My System SpecsSystem Spec
03 Dec 2009   #5
bvbearcat

Windows 7 Ultimate
 
 

The "Unknown Device Identifier" worked, but I can't seem to locate the driver online. Any other ideas?
My System SpecsSystem Spec
03 Dec 2009   #6
reghakr

Windows 7 Pro & Vista Home Premium
 
 

What driver did it indicate?
My System SpecsSystem Spec
03 Dec 2009   #7
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by bvbearcat View Post
I am running a dell inspiron 6000, not a mac. The hardware ids string reads "usb/unknown."
Hi


Sorry usually hardware strings are more enumerated. I went looking for a driver for it but the best I ould come up with is the us support site. here>>>>LG Product Support The error 43 simply means windows stoppedthe device because it reported a problem

Sorry I couldnt help


Ken J+
My System SpecsSystem Spec
05 Dec 2009   #8
bvbearcat

Windows 7 Ultimate
 
 

Quote   Quote: Originally Posted by reghakr View Post
What driver did it indicate?
The Unknown Device Identifier program gave me the following info:
Vendor: LG (HLDS)
PnplD:VID_152E&PID_2507
Device: USB Device

I'm sorry to bother you all with this, but I'm what you call "computer illiterate"

Thanks again
My System SpecsSystem Spec
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 Unknown Device




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