I have a laptop running Windows 7 (64 bit) and I cannot get my Kodak 5100 AiO printer to work. I have downloaded the latest software from the kodak website and downloaded the latest firmware but programs such as notepad, paint or word will not print. The only thing I can get to print is a calibration page from the "maintenance" button under "Printer Preferences". I'm on hold with a kodak tech. as I type this message. So far, he's had me remove device & install the printer with no results....still can't print. Next thing we just tried was stopping & re-starting the printer spooler.....still can't print. He put me hold again. We went to "device manager" I had 2 usb composites, so he had me uninstall one. I then removed printer again & re-installed the printer.....still can't print. Back on hold so he can talk to his supervisor. Now I've been asked to uninstall the printer and download the software and firmware again. This will take awhile. If anyone else has had this issue resolved please let me know how.