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Windows 7: monitor cannot be detected


07 Dec 2009   #1

windows 7 rtm 16385 32bit
 
 
monitor cannot be detected

windows 7 cannot detect my LCD monitor (benq fp202w wide screen 1860x1050) nor cannot install the cd driver for this monitor. thus i didn't get the native resolution 1860x1050. please help me.
my comp spec is as follows:
windows 7 rtm 16385 32bit.
amd athlon x2 dual core, gigabyte motherboard, gigabyte hd 4350 512, 2GB DDR2, 150GB HDD, LCD monitor benq fp202w wide screen 1860x1050.

thank you for your help.

My System SpecsSystem Spec
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07 Dec 2009   #2

 

Quote   Quote: Originally Posted by fahmifir View Post
windows 7 cannot detect my LCD monitor (benq fp202w wide screen 1860x1050) nor cannot install the cd driver for this monitor. thus i didn't get the native resolution 1860x1050. please help me.
my comp spec is as follows:
windows 7 rtm 16385 32bit.
amd athlon x2 dual core, gigabyte motherboard, gigabyte hd 4350 512, 2GB DDR2, 150GB HDD, LCD monitor benq fp202w wide screen 1860x1050.

thank you for your help.
Welcome to WIndows 7 support, I researched the issue of resolution and it seems the monitor in question is a 20 inch, attached is a link for the most updated drivers.
Unfortunately Windows 7 drivers are unavailable for this CRT, I suggest downloading the Vista driver to a known location, unzip it, use your device manager and locate your monitor and update the driver in the locationsource.
My System SpecsSystem Spec
07 Dec 2009   #3

 
LINK

Here is the link: BenQ Australia - Support
My System SpecsSystem Spec
.


08 Dec 2009   #4

windows 7 rtm 16385 32bit
 
 

Quote   Quote: Originally Posted by Adrian View Post
Quote   Quote: Originally Posted by fahmifir View Post
windows 7 cannot detect my LCD monitor (benq fp202w wide screen 1860x1050) nor cannot install the cd driver for this monitor. thus i didn't get the native resolution 1860x1050. please help me.
my comp spec is as follows:
windows 7 rtm 16385 32bit.
amd athlon x2 dual core, gigabyte motherboard, gigabyte hd 4350 512, 2GB DDR2, 150GB HDD, LCD monitor benq fp202w wide screen 1860x1050.

thank you for your help.
Welcome to WIndows 7 support, I researched the issue of resolution and it seems the monitor in question is a 20 inch, attached is a link for the most updated drivers.
Unfortunately Windows 7 drivers are unavailable for this CRT, I suggest downloading the Vista driver to a known location, unzip it, use your device manager and locate your monitor and update the driver in the locationsource.
doesnt work at all. windows 7 doesnt even have the native resolution for my monitor (1680 x 1050) while windows xp does. the highest res that Windows 7 has is only 1440 x 900 which is not meant for my monitor......................
My System SpecsSystem Spec
08 Dec 2009   #5

windows 7 rtm 16385 32bit
 
 

Quote   Quote: Originally Posted by Adrian View Post
Here is the link: BenQ Australia - Support
Windows 7 doesnt detect the driver. nor has the res 1680 x 1050 (which is very disappointing). but thanks anyway
My System SpecsSystem Spec
08 Dec 2009   #6

 
 

Do you have the correct video drivers for your card installed?
My System SpecsSystem Spec
09 Dec 2009   #7

windows 7 rtm 16385 32bit
 
 

Quote   Quote: Originally Posted by TGSoldier View Post
Do you have the correct video drivers for your card installed?
yes, gigabyte ati radeon HD 4350 Series. i have installed on my windows 7, but the native resolution (1680 x 1050) is not available. the highest res is only 1600 x 1200 which is for standard LCD monitor, and mine is wide screen 1680 x 1050. when i install on windows xp, i can use it, there is no problem, and it has highest res up to 1920 something. what happened with windows 7???????????????????????
My System SpecsSystem Spec
16 Feb 2010   #8

Windows 7
 
 

Fahmifir

I have exactly the same problem. Did you manage to find a solution?
My System SpecsSystem Spec
20 Mar 2010   #9

Windows 7 Ultimate 64-bit RTM
 
 

I found a solution!

I was googling this issue and came across this thread on these sevenforums where I used to participate. So I thought I'd post my solution for anyone else googling this in the future since many switching to Windows 7 from Windows XP. I have the same BenQ model and use it as a 5th monitor (yes, I'm an insane enthusiast) for my PC. I had two of these laying around, so I mounted one above my other monitors with a monitor arm. Problem is, Windows 7 treats it as a non-plug-and-play monitor, which means no 1680x105 native resolution.

The solution is to install the drivers already linked before in this thread, and then manually add the 1680x1050 resolution at 59Hz (doesn't work at 60Hz at the native resolution). So the drives are here...

Quote   Quote: Originally Posted by Adrian View Post
Here is the link: BenQ Australia - Support
Method to get 1680x105:
  1. Downloaded and extracted the zip file from the link above (choose Vista, it will work with 7).
  2. Right click on the desktop and choose "Screen Resoltion".
  3. Find your BenQ monitor listed as a non PnP monitor and select it by clicking on it's image. If you can't find it, click on the "Detect" button.
  4. Click the "Advanced Settings" link on the bottom right.
  5. Click on the Monitor tab and select your BenQ monitor.
  6. Click on the "Properties" button.
  7. Click on the "Update Driver" button.
  8. Select the "Browse my computer for driver software" option.
  9. Select the "Let me pick from a list of device drivers on my computer" option. This is important as you won't be able to install the driver through the browse above this option.
  10. Click on the "Have Disk..." button.
  11. Browse to the folder where you extracted the BenQ FP202W Vista driver then click on the "Ok" button.
  12. Select the appropriate BenQ option (both should install the driver, but select the one best suited to your connection, either analog VGA or digital DVI).
  13. Click on the "Next" button.
  14. Click on the "Close" button, then "Close" again, then on "Ok" and "Ok" again to get back to the desktop. This will install the driver, but Windows is still overriding the resolutions available.
  15. Use your NVIDIA, ATI, or Intel software for adding a new resolution. I use an NVIDIA card for this monitior, so I'll step NVIDIA users through this process. For ATI or Intel software, please reference its help file/instructions. I assume the ATI Catalyst software package would have a similar way to add new resolutions. For Intel software, I'm not sure either way.
  16. NVIDIA: Right click on the desktop and choose "NVIDIA Control Panel".
  17. NVIDIA: Click on the "Change resolution" link under the "Display" header on the left. This is visible both in Standard and Advanced views.
  18. NVIDIA: Select the display that represents your BenQ monitor.
  19. NVIDIA: Click on the "Add Resolutions..." button at the bottom.
  20. NVIDIA: If you don't have a check next to the "Enable resolutions not exposed by the display" check box, put a check there.
  21. NVIDIA: Put a check next to "1680 x 1050 at 59Hz (32-bit)".
  22. NVIDIA: Click on the "Ok" button.
  23. NVIDIA: Select "1680 x 1050" from the Resolution list box. The refresh rate should switch to 59Hz automatically. I have a v2 of the FP202W monitors, and there is one with no version number and a v2 and v3. Check the back of your monitor to determine which one you have. The non-version and v2 one should be 59Hz for 1680 x 1050 resolution. The v3 might support that in 60Hz, but I'm not sure. Experiment if you have the v3.
  24. NVIDIA: Click on the "Apply" button.
  25. NVIDIA: Click on the "Yes" button for the pop-up window if the monitor's resolution changed successfully.
  26. NVIDIA: Close the NVIDIA Control Panel.
My System SpecsSystem Spec
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