HI Guys, I am having an issue with said printer, and would be extremely grateful for any help at all. having just installed Win 7 on my Mum's computer, i am having a problem getting this printer to print. it scans and copies as it should, it just wont print, the printer is in good working order, and was working fine on the previous XP installation.
The PC is a dell dimension 5150, with an Intel pentium 4 CPU @3GHz, 2GB RAM, Dell Photo AIO 924 Printer, and Windows 7 x86 Build 7000.
After the installation i downloaded and installed updates, including the dell drivers
which showed in win update. during the updating one the dell drivers (dell inkjet drivers) failed. the imaging driver
installed without issue. i have tried the vista drivers, everything appears to have installed, the printer is set as default printer, and scans ok, but when i go to print i receive the error message - could not start printer, please check printer configuration. the printer has been configured though.
I am about to re-install and not choose automatic updates, and install the vista drivers on the fresh install, as i am wondering if the vista drivers would not install because of corrupted files from the failed (windows update) install.
I am only visiting at my Mum's, and actually leave tomorrow morning, and really dont want to leave her with no printer, as it will be some time before I am back here.
Anyone any ideas?