External HDD File Transfer Freezes


  1. Posts : 3
    Windows 7 Home Premium 64-bit
       #1

    External HDD File Transfer Freezes


    Hi. When I'm copying files (350MB+) to my Samsung STORY 1.5TB External HDD after one files is copied the file transfer freezes. After a few seconds I get a message saying the files cannot be located in H:/VIDEO and suddenly it says my external HDD is empty. I can't access the HDD (which has over 300GBs on it already) again until I reboot. I have installed this hotfix: You encounter problems when you move data over USB from a Windows 7 or Windows Server 2008 R2-based computer that has an NVIDIA USB EHCI chipset and at least 4GB of RAM. It doesn't work however relevant it is to my problem. Any suggestions would be greatly appreciated.

    *Also my iPod will have trouble being detected in iTunes. After reboot it works fine.
    **Just noticed the "External USB Hard Drive Problems" thread. Unfortunately only the hotfix seems to be suggested.
    Last edited by Kuroda; 14 Dec 2009 at 23:53. Reason: Noticed similar thread, made note of it
      My Computer


  2. Posts : 5,807
    Windows 7 Home Premium x64 - Mac OS X 10.6.4 x64
       #2

    Hm...sounds like either one of two things...

    1. Faulty chipset driver...reinstall your chipset drivers
    2. You are having faulty power issues on the USB which would in turn mean hardware failure
      My Computer


  3. Posts : 3
    Windows 7 Home Premium 64-bit
    Thread Starter
       #3

    I reinstalled the chip drivers but it did not fix the problem. Can I fix it if #2 is the problem? And if so, then how?

    Also here's the error message I get, if it helps.

      My Computer


  4. Posts : 3
    Windows 7 Home Premium 64-bit
    Thread Starter
       #4

    Bump
      My Computer


 

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