Can I DISABLE Fingerprint option at Win 7 login?

MarkCz

MarkCz

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I have an HP dv4-1430us laptop which does NOT have a fingerprint scanner. It came with Vista. With Vista, whenever the computer was started up it immediately went to my login screen and was prompting me for my password. All I had to do to login was start typing. Since upgrading to Win 7 (home premium 64 bit), whenever I start the computer I have a choice of login options. Instead of just typing my password, I must first click on either my login name or on the 'DigitalPersona' fingerprint logo. It's not like this is a major issue, clicking only takes a few seconds, but since I don't even have a fingerprint scanner....

Can anyone tell me how to disable the fingerpring login option? I tried searching, but could only find threads offering help to get it working, not removed. DigitalPersona does show up on my 'remove program' list, but I wasn't sure if that would just confuse Win 7 upon startup and lock up the computer.

TIA
 

My Computer My Computer

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Win 7 (HP64)2.1 GHz Core 2 Duo4GB
Computer Manufacturer/Model Number
HP dv4-1430us
OS
Win 7 (HP64)
CPU
2.1 GHz Core 2 Duo
Memory
4GB
If you open the control panel, and go to "hardware and sound" then look for "biometric devices" do you see it?
 

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windows 7 RTM x64Phenom II 965 Quad Core 3.4GhzMushkin Blackline 8GB (4x2gb)XFX Radeon 5970 Black Edition
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windows 7 RTM x64
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Phenom II 965 Quad Core 3.4Ghz
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Mushkin Blackline 8GB (4x2gb)
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There isn't anything labeled biometric devices, if I search in control panel for 'biometric' all that comes up is the device manager, but there aren't any devices listed that look like they might be my non-existant fingerprint scanner :confused:

I'm not computer illiterate, most of my family actually calls me for help. I'm soooo tempted to just run the remove program on DigitalPersona, but I was hoping someone here could point me to the right place that I can just click it away.
 

My Computer My Computer

At a glance

Win 7 (HP64)2.1 GHz Core 2 Duo4GB
Computer Manufacturer/Model Number
HP dv4-1430us
OS
Win 7 (HP64)
CPU
2.1 GHz Core 2 Duo
Memory
4GB
If you open device manager, do you see a heading for the biometric device? If you do, just right-click and disable it.
 

My Computer My Computer

At a glance

windows 7 RTM x64Phenom II 965 Quad Core 3.4GhzMushkin Blackline 8GB (4x2gb)XFX Radeon 5970 Black Edition
Computer Manufacturer/Model Number
Black_Box (homebuilt)
OS
windows 7 RTM x64
CPU
Phenom II 965 Quad Core 3.4Ghz
Motherboard
Asus M4A79T Deluxe
Memory
Mushkin Blackline 8GB (4x2gb)
Graphics Card(s)
XFX Radeon 5970 Black Edition
Sound Card
onboard
Monitor(s) Displays
Dell 2408WPF-main Dell E248WFP-secondary
Screen Resolution
1920x1200-main 1920x1200-secondary
Hard Drives
OCZ Vertex Limited Edition 100GB (OS)
x1 WD Black Edition 500GB drive (Storage)
PSU
XFX 850w Black Edition (Modular)
Case
Mountian Mods H2go
Cooling
CoolITSystems ECO A.L.C.
Keyboard
Logitech MX 5500 wireless keyboard
Mouse
Razor Copperhead
Internet Speed
16Mb down/2Mb up Wowway Cable Internet
It's not there, there's nothing to disable, I DON'T HAVE a biometric device.

I'm 99% sure the problem is with Win 7, I just don't know how to adjust the settings for it to not look for fingerprints at login.

I'm going to reboot and go into Bios to see if there's anything I can do there before I just uninstall DigitalPersona.
 

My Computer My Computer

At a glance

Win 7 (HP64)2.1 GHz Core 2 Duo4GB
Computer Manufacturer/Model Number
HP dv4-1430us
OS
Win 7 (HP64)
CPU
2.1 GHz Core 2 Duo
Memory
4GB
ok, one last place. click start, type in gpedit.msc navigate to computer configuration, then administrative templates, then windows components, go to biometrics and change the key "allow the use of biometrics" to disabled.

after doing a search on google, looks like "digitalpersona" is hp's biometrics driver suite, shouldn't hurt to un-install it.
 

My Computer My Computer

At a glance

windows 7 RTM x64Phenom II 965 Quad Core 3.4GhzMushkin Blackline 8GB (4x2gb)XFX Radeon 5970 Black Edition
Computer Manufacturer/Model Number
Black_Box (homebuilt)
OS
windows 7 RTM x64
CPU
Phenom II 965 Quad Core 3.4Ghz
Motherboard
Asus M4A79T Deluxe
Memory
Mushkin Blackline 8GB (4x2gb)
Graphics Card(s)
XFX Radeon 5970 Black Edition
Sound Card
onboard
Monitor(s) Displays
Dell 2408WPF-main Dell E248WFP-secondary
Screen Resolution
1920x1200-main 1920x1200-secondary
Hard Drives
OCZ Vertex Limited Edition 100GB (OS)
x1 WD Black Edition 500GB drive (Storage)
PSU
XFX 850w Black Edition (Modular)
Case
Mountian Mods H2go
Cooling
CoolITSystems ECO A.L.C.
Keyboard
Logitech MX 5500 wireless keyboard
Mouse
Razor Copperhead
Internet Speed
16Mb down/2Mb up Wowway Cable Internet
I have HP PAVILIONtx21110us tablet it has 3 gigs of memory and a finger print reader. It came with vista home premium 32 bit, I have upgraded, changed to window 7 ultimate 64 bit including the fingerprint reader everything is functional, Go to HP site look for downloads, they have been very good abut updating and supporting Windows 7. I did not have web cam after update checked and down loaded program to view web cam and all was there. List your specs and check HP site for driver
 
Last edited:

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windows 7 ultimate final Office 2007,27 Quad ...Dual Opteron 275 x 24 gigs reg ecc corsairSaphireATI 3850 agp
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Me with help from a lot of news group friends
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windows 7 ultimate final Office 2007,27 Quad IMAC vm 7 64 bit
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Dual Opteron 275 x 2
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Tyan Thunder 2885 Highpoint 1820 raidcard
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4 gigs reg ecc corsair
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SaphireATI 3850 agp
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AMD-8111 AC'97 Audio Controller Driver
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Samsung 2333,Samsung 32 inch flat screen
Screen Resolution
1920 x 1080
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5 raptor 37 gig in raid 5 off Highpoint 1820 card, 3 more for photos etc plus 300 gig 2 for storage 12 total
PSU
2 power supplies about 1750 total original 750 second 1000
Case
2 theramaltake married together
Cooling
air
Keyboard
logitech wireless
Mouse
wireless logitech track ball
Internet Speed
1000 down 250 up DSL, wireless net 3500 down 2000 up
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work in progress now running windows 7,Office 2007 using kvm switch sharing key board, trackball with xp 32 machine. xp machine is 2253 and 206 BW, Sat TV on 206 . add quad core 27 inch IMAC. w fusion 3 win 7 ultimate 64 as guest
fireman604 said:
I have HP PAVILIONtx21110us tablet it has 3 gigs of memory and a finger print reader. It came with vista home premium 32 bit, I have upgraded, changed to window 7 ultimate 64 bit including the fingerprint reader everything is functional, Go to HP site look for downloads, they have been very good abut updating and supporting Windows 7. I did not have web cam after update checked and down loaded program to view web cam and all was there. List your specs and check HP site for driver
Click to expand...
Thanks for trying to help, but he doesnt have a driver issue, windows thinks a biometric device is present in a system that doesn't have one.
 

My Computer My Computer

At a glance

windows 7 RTM x64Phenom II 965 Quad Core 3.4GhzMushkin Blackline 8GB (4x2gb)XFX Radeon 5970 Black Edition
Computer Manufacturer/Model Number
Black_Box (homebuilt)
OS
windows 7 RTM x64
CPU
Phenom II 965 Quad Core 3.4Ghz
Motherboard
Asus M4A79T Deluxe
Memory
Mushkin Blackline 8GB (4x2gb)
Graphics Card(s)
XFX Radeon 5970 Black Edition
Sound Card
onboard
Monitor(s) Displays
Dell 2408WPF-main Dell E248WFP-secondary
Screen Resolution
1920x1200-main 1920x1200-secondary
Hard Drives
OCZ Vertex Limited Edition 100GB (OS)
x1 WD Black Edition 500GB drive (Storage)
PSU
XFX 850w Black Edition (Modular)
Case
Mountian Mods H2go
Cooling
CoolITSystems ECO A.L.C.
Keyboard
Logitech MX 5500 wireless keyboard
Mouse
Razor Copperhead
Internet Speed
16Mb down/2Mb up Wowway Cable Internet
I just checked. His tablet is available with a finger print reader. He does not have one, it needs to be disabled in the bios. He is not using a correct set of drivers for his set up. Have a great day.
 

My Computer My Computer

At a glance

windows 7 ultimate final Office 2007,27 Quad ...Dual Opteron 275 x 24 gigs reg ecc corsairSaphireATI 3850 agp
Computer Manufacturer/Model Number
Me with help from a lot of news group friends
OS
windows 7 ultimate final Office 2007,27 Quad IMAC vm 7 64 bit
CPU
Dual Opteron 275 x 2
Motherboard
Tyan Thunder 2885 Highpoint 1820 raidcard
Memory
4 gigs reg ecc corsair
Graphics Card(s)
SaphireATI 3850 agp
Sound Card
AMD-8111 AC'97 Audio Controller Driver
Monitor(s) Displays
Samsung 2333,Samsung 32 inch flat screen
Screen Resolution
1920 x 1080
Hard Drives
5 raptor 37 gig in raid 5 off Highpoint 1820 card, 3 more for photos etc plus 300 gig 2 for storage 12 total
PSU
2 power supplies about 1750 total original 750 second 1000
Case
2 theramaltake married together
Cooling
air
Keyboard
logitech wireless
Mouse
wireless logitech track ball
Internet Speed
1000 down 250 up DSL, wireless net 3500 down 2000 up
Other Info
work in progress now running windows 7,Office 2007 using kvm switch sharing key board, trackball with xp 32 machine. xp machine is 2253 and 206 BW, Sat TV on 206 . add quad core 27 inch IMAC. w fusion 3 win 7 ultimate 64 as guest
BIOS was a bust.

I went into MSCONFIG. Under the services tab I disabled(unchecked) 'biometric authentication services', and under the startup tab I disabled digitalpersona.

After rebooting, the fingerprint option is still there, and I still have to click on my name to login, but now underneath the fingerprint icon there isn't any text. Before it was saying 'device not detected'.

gpedit.msc doesn't exist on my computer, but I did find a the admin tools in control panel, they're the same as msconfig. While there this time I also disaled the 'windows biometrics'.

Wish me luck....
 

My Computer My Computer

At a glance

Win 7 (HP64)2.1 GHz Core 2 Duo4GB
Computer Manufacturer/Model Number
HP dv4-1430us
OS
Win 7 (HP64)
CPU
2.1 GHz Core 2 Duo
Memory
4GB
It did the same thing. I can't find anything even close to biometrics or scanners in the Bios options.

I do remember the HP update program doing a bios update immediately after I installed Win 7, maybe I did get the wrong version.

I'll keep monitoring this thread for replys, but I think I'll contact HP to see what they say.

Thanks for trying!
 

My Computer My Computer

At a glance

Win 7 (HP64)2.1 GHz Core 2 Duo4GB
Computer Manufacturer/Model Number
HP dv4-1430us
OS
Win 7 (HP64)
CPU
2.1 GHz Core 2 Duo
Memory
4GB
SUCCESS! :thumbsup:

I did a few more searches online, couldn't find anything that was about my exact issue, but there were several places where 'uninstall the software' seemed to work.


Looks like my first hunch was right, I used remove program in control panel to get rid of the DigitalPersona software. After rebooting all I had to do was type in my password.


Now maybe I'll check into getting rid of this crappy Windows Live Email :mad:
 

My Computer My Computer

At a glance

Win 7 (HP64)2.1 GHz Core 2 Duo4GB
Computer Manufacturer/Model Number
HP dv4-1430us
OS
Win 7 (HP64)
CPU
2.1 GHz Core 2 Duo
Memory
4GB
Glad you were successful . Now what did you do for the rest of us to learn from your problem
 

My Computer My Computer

At a glance

windows 7 ultimate final Office 2007,27 Quad ...Dual Opteron 275 x 24 gigs reg ecc corsairSaphireATI 3850 agp
Computer Manufacturer/Model Number
Me with help from a lot of news group friends
OS
windows 7 ultimate final Office 2007,27 Quad IMAC vm 7 64 bit
CPU
Dual Opteron 275 x 2
Motherboard
Tyan Thunder 2885 Highpoint 1820 raidcard
Memory
4 gigs reg ecc corsair
Graphics Card(s)
SaphireATI 3850 agp
Sound Card
AMD-8111 AC'97 Audio Controller Driver
Monitor(s) Displays
Samsung 2333,Samsung 32 inch flat screen
Screen Resolution
1920 x 1080
Hard Drives
5 raptor 37 gig in raid 5 off Highpoint 1820 card, 3 more for photos etc plus 300 gig 2 for storage 12 total
PSU
2 power supplies about 1750 total original 750 second 1000
Case
2 theramaltake married together
Cooling
air
Keyboard
logitech wireless
Mouse
wireless logitech track ball
Internet Speed
1000 down 250 up DSL, wireless net 3500 down 2000 up
Other Info
work in progress now running windows 7,Office 2007 using kvm switch sharing key board, trackball with xp 32 machine. xp machine is 2253 and 206 BW, Sat TV on 206 . add quad core 27 inch IMAC. w fusion 3 win 7 ultimate 64 as guest
fireman604 said:
Glad you were successful . Now what did you do for the rest of us to learn from your problem
Click to expand...

ummm....

MarkCz said:
I used remove program in control panel to get rid of the DigitalPersona software. After rebooting all I had to do was type in my password.
Click to expand...

Translation:

Since I had already tried disabling anything to do with biometrics in MSCONFIG, along with the DigitalPersona program itself, I'd guess that on startup Win 7 looks to see if an exe is INSTALLED that controls the fingerprint reader. If that program is found, then it assumes there is a reader and gives that option. I used the normal 'remove program' function of control panel to remove DigitalPersona and my fingerprint login prompt is gone.

:thumbsup:
 

My Computer My Computer

At a glance

Win 7 (HP64)2.1 GHz Core 2 Duo4GB
Computer Manufacturer/Model Number
HP dv4-1430us
OS
Win 7 (HP64)
CPU
2.1 GHz Core 2 Duo
Memory
4GB
MarkCz said:
fireman604 said:
Glad you were successful . Now what did you do for the rest of us to learn from your problem
Click to expand...

ummm....

MarkCz said:
I used remove program in control panel to get rid of the DigitalPersona software. After rebooting all I had to do was type in my password.
Click to expand...

Translation:

Since I had already tried disabling anything to do with biometrics in MSCONFIG, along with the DigitalPersona program itself, I'd guess that on startup Win 7 looks to see if an exe is INSTALLED that controls the fingerprint reader. If that program is found, then it assumes there is a reader and gives that option. I used the normal 'remove program' function of control panel to remove DigitalPersona and my fingerprint login prompt is gone.

I went to the "remove program" function and didn't find the DigitalPersona like you said. Am I looking in the wrong place?
Click to expand...
 

My Computer My Computer

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Win7
OS
Win7
I tried this and I couldn't right click
 

My Computer My Computer

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Win7
OS
Win7
don't know if you solved your problem,,,,but I accidently stumbled onto mine:
I stumbled onto the way to get rid of the finger print notification.......it really isn't getting rid of it,,,,,but suppressing it. On the icon bar at the bottom of my screen is a tiny little arrow (down on the right). I clicked on it and came up with the following screen: see attachment.

The 5th item down in the document is the finger print program notifier.......see how I set mine...."hide icon and notifications". Accidents can be good ones. You'll still see a small icon when I logon with my password, but you just ignore the finger print icon and you don't get the notification where you have to "X" it to get rid of it.
I hope this helps you...........Martha
 

Attachments

My Computer My Computer

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Win7
OS
Win7
I had to reinstall DigitalPersona in order to get rid of an annoying logonui.exe error that kept coming up. I then uninstalled it as I was hoping that the error would not come back if it uninstalled correctly. Not I cannot log in at all. On the login screen, when I click on the user name nothing happens. I have already disabled everything I can find that has anything to do with biometrics or Digital persona. I can boot into safemode. I disabled having to enter a password. Any other ideas?
 

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Windows 7 64-bit
OS
Windows 7 64-bit
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