| Windows 7: usb ports have stopped working |
01 Jan 2010
|
#1 | | |
usb ports have stopped working usb ports were working fine for my headset and wireless mouse/keyboard receiver just two days ago. today first my headset wouldnt work when i plugged it into the one outlet, then i tried in the other outlet and got no luck, and my wireless reciever wouldnt work after i plugged it back in either. and the usb ports have not worked since. usually it gives me no indication that it found something is plugged in but sometimes it will give me a message in a little pop-up bubble saying
" USB Device Not Recognized"
one of the usb devices attached to this computer has malfunctioned, and windows does not recognize it. for assistance in solving this problem, click this message
clicking the message brings us a screen that shows the 3 available usb ports, with an unknown device in one of them. at the bottom it says a recommendation to try reconnecting it and if windows still doesnt recognize it, replace the device.
this device has always worked without any problems for the 3 months ive owned this computer and so has the headset so im pretty convinced the devices arent the problem. | My System Specs |
| System Manufacturer/Model Number acer OS windows 7 CPU aspire m3203 Memory 3 gigabytes Graphics Card ati radeon 3100 Monitor(s) Displays acer Hard Drives 340 gigabvyte hd |
01 Jan 2010
|
#2 | | Windows 7 Ultimate 64bit Meath Ireland |

Quote: Originally Posted by obadagibidaz usb ports were working fine for my headset and wireless mouse/keyboard receiver just two days ago. today first my headset wouldnt work when i plugged it into the one outlet, then i tried in the other outlet and got no luck, and my wireless reciever wouldnt work after i plugged it back in either. and the usb ports have not worked since. usually it gives me no indication that it found something is plugged in but sometimes it will give me a message in a little pop-up bubble saying
" USB Device Not Recognized"
one of the usb devices attached to this computer has malfunctioned, and windows does not recognize it. for assistance in solving this problem, click this message
clicking the message brings us a screen that shows the 3 available usb ports, with an unknown device in one of them. at the bottom it says a recommendation to try reconnecting it and if windows still doesnt recognize it, replace the device.
this device has always worked without any problems for the 3 months ive owned this computer and so has the headset so im pretty convinced the devices arent the problem. Have you updated drivers or downloaded any programs in the last 2-3 days?
Can you see them in your device manager? computer>system properties>device manager (left)>Universial serial bus controllers (usb)
Any yellow triangles?
A system restore would more than likely fix it if your really stuck. | My System Specs | | System Manufacturer/Model Number Blue Shards 1.0 OS Windows 7 Ultimate 64bit CPU AMD Phenom II 555 Black Edition Quad Core OC'd to 4.0GHz Motherboard ASUS M4A88T-M Memory G Skill RipJaw 1333MHz 4GB Graphics Card ATI raideon 4250 HD/XFX ATI Radeon 1GB HD4650 Sound Card Realteck HD Audio Monitor(s) Displays 2x 22" Widescreen HD Monitors Keyboard Logitech Wireless Mouse Logitech Wireless PSU 850W OCUK Modular Case Antec Dark Fleet DF-30 Cooling Titan Fenrir Pro (CPU) Hard Drives 500GB Sata 7500RPM
80GB IDE Internet Speed 24Meg Other Info Getting soon-
2TB 7200RPM HDD
+8GB RAM
30GB SSD
HD6950/70 |
02 Jan 2010
|
#3 | | XP, Vista, W7 64bit Home Premium |
Have you been to your driver page for the latest Windows 7 drivers? There is a ATI chipset driver that maybe of help - select desktop model / your version of Windows 7 : Service & Support | My System Specs | | OS XP, Vista, W7 64bit Home Premium CPU Intel Core Duo 6850 3.0 ghz @ 3.7 ghz Motherboard Asus P5E Memory 4GB Corsair DDR 2 PC-6400 Graphics Card Ati 4870 1ghz Sound Card Supreme FX 11 Monitor(s) Displays View Sonic VX1962wm Screen Resolution 1680 X1050 Keyboard Microsoft Digital Media Pro Keyboard Mouse Microsoft Wheel Mouse Optical PSU Thermaltake 600 watt Case NZXT Alpha Cooling 3X120cm Fans Hard Drives 3 Seagate Sata Drives 160gb 250gb 500gb Internet Speed 1.5Mb to 8Mb/384k |
02 Jan 2010
|
#4 | | microsoft windows 7 the Netherlands |
hey there,
my mouse stopped working aswell several weeks after i installed Win 7.
This is caused by the mouse driver.
also a lot of other drivers start causing trouble after some weeks.
most drivers aren't compatible with Windows 7 and have to be updated.
many of these updates are not yet downloadable at this moment. | My System Specs | | System Manufacturer/Model Number I've build my own gaming system OS microsoft windows 7 CPU Intel Quad Core Q9450 2.66Ghz (x4) Motherboard MSI X38 Diamond - FSB 1333MHz - DDR3 - Circu-Pipe cooling Memory 6 Gigabite - PC3-10666 - DDR3 - Corsair TWINX C9DHX Graphics Card 2x Nvidia GeForce 9800 GT - 512 Mb RAM Sound Card 7.1 ch. HD Audio + S/PDIF onboard & 7.1 ch. HD Realtek Card Monitor(s) Displays Samsung 22 inch HD LCD monitor PSU 850 Watt PSU - Zalman ZM850- HeatPipe Cooled Case NZXT Lexa LEX-301 BlueLine GamingCase - Zwart/Blauw Cooling Zalman CNPS 9700 NT - Socket 775 Hard Drives OS Drive: Western Digital VelociRaptor 74Gb (SATA300 -16Mb)
- Seagate 500 Gb ST3500320AS (SATA300 - 32 Mb)
- Samsung 1 Tb HD103SI 5400RPM (SATA300 - 32 Mb) |
02 Jan 2010
|
#5 | | |
The wireless mouse and keyboard are actually microsoft products and i did go to the microsoft page to try and find new drivers for them. i downloaded the driver for this product but im not sure if it was even an update i think it was just the regular driver for it. Anyhow it made no difference, and i searched for updates for my usb drivers manually through the device manager, that also didnt help. Apparently microsoft products arent even compatible with windows 7.
not sure what u mean by the driver page whest but i couldnt find that download youre referring to
sometimes my device manager will recognize that there's something plugged in and it show a yellow triangle
on the usb port saying unknown device, sometimes it doesnt recognize that anything is even plugged in.
I have this comp configured to automatically search for updates so i dont know if there were any recent changes made.
i've since tried pluggin in my ipod and a mini usb storage device, which have always worked on this but i havent used them for a while, and they also get no response. my ipod will blink on when i plug it in, but no response from the computer, no response on itunes. | My System Specs | | System Manufacturer/Model Number acer OS windows 7 CPU aspire m3203 Memory 3 gigabytes Graphics Card ati radeon 3100 Monitor(s) Displays acer Hard Drives 340 gigabvyte hd |
02 Jan 2010
|
#6 | | microsoft windows 7 the Netherlands |
I have just updated the usb drivers with a Windows 7 compatible update (says the site).
it didn't stop the problems and at other forums is everyone still trying aswell.
I just don't understand that it works perfectly in the beginning and suddenly it starts giving trouble.
so, i've tried today to get the correct drivers for all hardware but, could only find 2 drivers that were win 7 compatible. and there are 23 drivers who are old or possibly not-compatible.
just keep searching, it can't take very long till someone finds the selution.
if i find something i'll let you know.
greatzz | My System Specs | | System Manufacturer/Model Number I've build my own gaming system OS microsoft windows 7 CPU Intel Quad Core Q9450 2.66Ghz (x4) Motherboard MSI X38 Diamond - FSB 1333MHz - DDR3 - Circu-Pipe cooling Memory 6 Gigabite - PC3-10666 - DDR3 - Corsair TWINX C9DHX Graphics Card 2x Nvidia GeForce 9800 GT - 512 Mb RAM Sound Card 7.1 ch. HD Audio + S/PDIF onboard & 7.1 ch. HD Realtek Card Monitor(s) Displays Samsung 22 inch HD LCD monitor PSU 850 Watt PSU - Zalman ZM850- HeatPipe Cooled Case NZXT Lexa LEX-301 BlueLine GamingCase - Zwart/Blauw Cooling Zalman CNPS 9700 NT - Socket 775 Hard Drives OS Drive: Western Digital VelociRaptor 74Gb (SATA300 -16Mb)
- Seagate 500 Gb ST3500320AS (SATA300 - 32 Mb)
- Samsung 1 Tb HD103SI 5400RPM (SATA300 - 32 Mb) |
02 Jan 2010
|
#7 | | XP, Vista, W7 64bit Home Premium |
Click on the link in my last post - in the select product family select desktop - in the select product line select aspire - in the select product model select aspire m3203 - NOW YOUR ON YOUR DRIVER PAGE - the page defaults to windows vista basic 32 bit, so in the operating system drop down list select your version of Windows 7. Then you will see the ATI Chipset driver - download and install.
Post back if this doesnt work I have one other idea. | My System Specs | | OS XP, Vista, W7 64bit Home Premium CPU Intel Core Duo 6850 3.0 ghz @ 3.7 ghz Motherboard Asus P5E Memory 4GB Corsair DDR 2 PC-6400 Graphics Card Ati 4870 1ghz Sound Card Supreme FX 11 Monitor(s) Displays View Sonic VX1962wm Screen Resolution 1680 X1050 Keyboard Microsoft Digital Media Pro Keyboard Mouse Microsoft Wheel Mouse Optical PSU Thermaltake 600 watt Case NZXT Alpha Cooling 3X120cm Fans Hard Drives 3 Seagate Sata Drives 160gb 250gb 500gb Internet Speed 1.5Mb to 8Mb/384k |
02 Jan 2010
|
#8 | | |
Shut down and then switch off the power on the back of the PC. wait a couple minutes then turn back on, boot computer. Should reset the ports.
USB hubs are always alive even after a shutdown, if they error in any way they will not recover until all power is removed from the MoBo. | My System Specs | | System Manufacturer/Model Number Asus Component Home Brew OS Windows 7 x86 CPU Intel E8400 Motherboard ASUS P5E Deluxe Memory 2x Corsair 2gig Graphics Card Asus Geforce 9800 GTX+ Sound Card Auzentech X-Fi Prelude 7.1 Monitor(s) Displays 3x Samsung SyncMaster 245B Screen Resolution 3x 1920 x 1200 Keyboard Razer Tarantula Mouse Logitec G5 PSU Corsair 550vx Case Old black one Cooling Dusty fans Internet Speed Some times fast - Other times insanely fast Other Info Logitech Z-5500 speakers - Outpost OSS 6.7 - MediaMonkey it rocks - TrackIR Pro 4 - Hotas Cougar - Saitek Pro Yoke - Matrox TripleHeader |
03 Jan 2010
|
#9 | | |
I tried turning off my comp and unplugging it for 5 or 10 mins ( there's no power switch on the back) and that changed nothing.
downloadaed the ATI chipset and that didnt help either | My System Specs | | System Manufacturer/Model Number acer OS windows 7 CPU aspire m3203 Memory 3 gigabytes Graphics Card ati radeon 3100 Monitor(s) Displays acer Hard Drives 340 gigabvyte hd |
03 Jan 2010
|
#10 | | XP, Vista, W7 64bit Home Premium |
Can you go into device manager - right click Computer - select properties - device manager - expand
1 IDE ATI/ATIPI controllers
2 Universal Serial Bus Controllers
and take a screen shot, and attach it to your next post. | My System Specs | | OS XP, Vista, W7 64bit Home Premium CPU Intel Core Duo 6850 3.0 ghz @ 3.7 ghz Motherboard Asus P5E Memory 4GB Corsair DDR 2 PC-6400 Graphics Card Ati 4870 1ghz Sound Card Supreme FX 11 Monitor(s) Displays View Sonic VX1962wm Screen Resolution 1680 X1050 Keyboard Microsoft Digital Media Pro Keyboard Mouse Microsoft Wheel Mouse Optical PSU Thermaltake 600 watt Case NZXT Alpha Cooling 3X120cm Fans Hard Drives 3 Seagate Sata Drives 160gb 250gb 500gb Internet Speed 1.5Mb to 8Mb/384k usb ports have stopped working problems? All times are GMT -5. The time now is 12:33 AM. | |