Bluetooth Module not seen in Device Manager


  1. Posts : 4
    Windows 7
       #1

    Bluetooth Module not seen in Device Manager


    I have a Dell XPS M1210 laptop that I have recently upgraded to Windows 7. Everything went great with the upgrade with the exception of the internal Bluetooth module.

    I have Vista on another drive and installed it into my laptop to test to see if the module is working. The bluetooth works fine and I am able to couple devices.

    I have checked the BIOS and the setting for the Bluetooth show it present and enabled.

    I do not see Bluetooth in my Windows 7 Device manager. As expected, I cannot couple devices.

    The Device Manager rescans when I turn the Bluetooth on with the switch on the laptop but does not appear.

    I have downloaded the Broadcom Setup Module but it does not see it either.

    Any suggestions would be greatly appreciated.
      My Computer


  2. Posts : 17,796
    Windows 10, Home Clean Install
       #2

    Just a guess, go to services and make sure that blue tooth is aon automatic and enabled.
    Type services in search.
      My Computer


  3. Posts : 4
    Windows 7
    Thread Starter
       #3

    Yes. services are on and automatic....
      My Computer


  4. Posts : 17,796
    Windows 10, Home Clean Install
       #4

    Go to the website of the manufacurer and download the most current drivers.
      My Computer


  5. Posts : 4
    Windows 7
    Thread Starter
       #5

    Thanks... the problem was due to the drivers but the process of getting it corrected was not easy. Windows 7 pretty much took the wheel once I discovered the wrong drivers were originally present. Was not just a simple driver update... very impressive.

    Now that I have Bluetooth working all I can say is WOW. The implementation and presentation of devices in Windows 7 is excellent. I do believe that this is the very first time that EVERYTHING on my computer is working! (knock on wood)

    Thanks
      My Computer


  6. Posts : 1
    windows 7 home premium x64
       #6

    Can you elaborate i am in the same boat, my bluetooth isn't working. Tried pretty much everything I could think of.
      My Computer


 

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