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Windows 7: Panasonic KX-MB271 multifunction printer support


07 Jan 2010   #1

XP Pro
 
 
Panasonic KX-MB271 multifunction printer support

I recently upgraded to Windows 7 and just discovered that my multifunction printer apparently doesn't have support for Windows 7 yet. It allegedly works with Vista but not Windows 7. They said the Windows 7 drivers wouldn't be ready until March. I tried to get them to offer a possible workaround..maybe another driver that might work but all I got was the canned response from their support person which didn't give me much confidence I was getting complete information. Anyone happen to know a workaround to get this printer working in Windows 7? Panasonic's only advice was to switch back to XP which isn't very helpful. I have school starting soon and it would suck to have no printer all semester.

Model# - Panasonic KX-MB271 Multifunction Station.

I'm running Windows 7 64bit.


My System SpecsSystem Spec
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07 Jan 2010   #2

Windows 7 x86/x64, Server 2008r2, Web Server 2008
 
 

A very common work around is to install the vista drivers under vista compatibility mode
My System SpecsSystem Spec
07 Jan 2010   #3

XP Pro
 
 

Thanks for the quick response. I tried setting the installation executable to vista and xp compatibility mode and I get the same results. It just hangs at "configuring usb port". I never had that issue when I installed it under XP so I'm assuming it's some sort of compatibility issue.

Also, just to be clear..in case I'm not doing it right...to run the install in compatibility mode I just have to change that setting in the install executable or is there something else to it?
My System SpecsSystem Spec
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07 Jan 2010   #4

Windows 7 x86/x64, Server 2008r2, Web Server 2008
 
 

Yes you did it correctly.
Sorry I took a quick gaming break :P.
I love my days off, I sit here and surf the forums and play games when things get slow :P.

Thats weird.
Do they offer any kind of (corporate driver)?
My System SpecsSystem Spec
07 Jan 2010   #5

XP Pro
 
 

I don't know tbh. I can't find much of anything on their support forums. All they offer is the whole multifunction software package. Within that package are the drivers but when I do a custom install and exclude everything but the printer driver I get the same problem. I also noticed that in my devices and printers section Windows is showing the device under the "unspecified" category and when I direct Windows to find/install drivers for it it fails.
My System SpecsSystem Spec
07 Jan 2010   #6

Windows 7 x86/x64, Server 2008r2, Web Server 2008
 
 

After about ten minutes of searching, I cannot find anything
Sorry
My System SpecsSystem Spec
08 Jan 2010   #7

XP Pro
 
 

NP. Thanks for responding.
My System SpecsSystem Spec
29 Jun 2010   #8

Windows 7 64 bit
 
 
Found the Panasonic KX-MB271 Windows 7 driver

I had the same problem, and after a lot of digging, found the Panasonic KX-MB271 Windows 7 driver and Multifunction Station software on a Panasonic Japan site:

Download for PC interface software | Consumer FAX | Home Communication | Consumer Products | Support | Panasonic Global

panasonic.net/pcc/support/fax/asia/table/mb772cx.htm

The file is:
http://cs.psn-web.net/support/fax/co...78_121_ENG.exe

It is dated June 7, 2010 - only three weeks old!

Cheers

Eric
My System SpecsSystem Spec
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 Panasonic KX-MB271 multifunction printer support




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