The software on the CD which came with my HP 2605dn runs fine under WinXP. It includes both the PCL6 driver
for the printer as well as a Java-based utility named "HP Toolbox" that allows for communication with the printer when attached via USB.
However since the printer itself is supported "native" by Windows 7, the drivers
for the printer get installed properly when Windows 7 is installed (printer should be ON at install, rather than OFF as is usually the case when installing drivers for a USB device after-the-fact, e.g. from the software CD under WinXP).
But the software CD actually is not usable under Windows 7, which means the HP Toolbox utility that would normally also be installed cannot be installed! This is a problem.
When the printer is attached via network, it can be communicated with directly (e.g. 22.214.171.124) from a browser. This is good enough to get lots of device status information.
However the browser interface does not include some functions provided by HP Toolbox, such as "Troubleshooting" which includes running the "cleaning page" function to try and get rid of toner from the paper/ribbon path. The black cartridge has a built-in "toner cleaner" that should normally be used when changing the black cartridge, but there's also a separate process to clean the ribbon... and this comes from HP Toolbox.
So... I've tried to find an acceptable place to find a Windows 7-installable version of HP toolbox. Unsuccessful. HP site seems to be a never-ending series of dead-ends, wrong printer, etc. Worthless.
I've also tried to reach HP by phone all day today, but I've been in the hold queue forever (perhaps they're closed for MLK Day, so I'll try them tomorrow).
But does anybody out there already have a solution to this? Is there some way I can manually install HP Toolbox from my existing software CD... or is that just impossible? If not, is there some web location where HP has made a downloadable version of a Windows 7-compatible installer file?
Any help appreciated. HP color laserjet 2605dn.