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Windows 7: unknown device (erro 43)

20 Jan 2010   #1

 
 
unknown device (erro 43)

eu comprei um notebook com o windows 7 e tudo etta funcionando exceto um dos meus equipamentos .minha multifuncional hp deskjet f4280.quando ligo o cabo usb da impressora no notebook aparece que é um dispositivo desconhecido e pede para clicar nessa mensagem e aparece unknown device(erro 43). ja tentei atualizar o drive mas fala que o drive esta atualizado, o que faço?

My System SpecsSystem Spec
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20 Jan 2010   #2

 
 

da para resolver esse problema para mim?desde ja agradeço!
My System SpecsSystem Spec
20 Jan 2010   #3

Microsoft Community Contributor Award Recipient

Windows 7 Pro 64 SP1
 
 

You might get some responses if you would translate to english.
My System SpecsSystem Spec
.


20 Jan 2010   #4

 
 

Quote   Quote: Originally Posted by bato View Post
eu comprei um notebook com o windows 7 e tudo etta funcionando exceto um dos meus equipamentos .minha multifuncional hp deskjet f4280.quando ligo o cabo usb da impressora no notebook aparece que é um dispositivo desconhecido e pede para clicar nessa mensagem e aparece unknown device(erro 43). ja tentei atualizar o drive mas fala que o drive esta atualizado, o que faço?
Quote   Quote: Originally Posted by bato View Post
da para resolver esse problema para mim?desde ja agradeço!
Hello bato, and welcome to Windows Seven Forums!

Ajulian is also from Brazil. We will find someone to translate for us asap.

Cheers!
Robert
My System SpecsSystem Spec
20 Jan 2010   #5

Windows 8.1 Pro RTM x64
 
 

Translation from Google Translate

Quote:
I bought a notebook with windows 7 etta and everything working except one of my devices. multifunctional my hp deskjet f4280.quando turn on the printer's USB cable into the notebook appears to be an unknown device and asks to click this message and appears unknown device ( error 43). I tried to update the drive but says that the drive is updated, what do I do?
My System SpecsSystem Spec
20 Jan 2010   #6

Windows 8.1 Pro RTM x64
 
 

Here is the HP support page for your printer: Select your operating system HP Deskjet F4280 All-in-One Printer - HP technical support (United Kingdom - English)

Select the relevant link and this will take you to the actual downloads.
My System SpecsSystem Spec
20 Jan 2010   #7

 
 

Quote   Quote: Originally Posted by Dwarf View Post
Translation from Google Translate

Quote:
I bought a notebook with windows 7 etta and everything working except one of my devices. multifunctional my hp deskjet f4280.quando turn on the printer's USB cable into the notebook appears to be an unknown device and asks to click this message and appears unknown device ( error 43). I tried to update the drive but says that the drive is updated, what do I do?
Como resetar impressora HP F4280? - Yahoo!7 Answers

Instalação da F4280 - Fórum de Suporte HP

Erro no painel da multi funcional hp F4280? - Yahoo! Respostas

http://forum.clubedohardware.com.br/...p-f4280/654326

I do not know that any of these links would be of help?

(nice one Dwarf)
Cheers!
Robert
My System SpecsSystem Spec
20 Jan 2010   #8

Windows 8.1 Pro RTM x64
 
 

Explanation of Code 43
Quote   Quote: Originally Posted by Windows 7 Administrator's Pocket Consultant, William R Stanek
Windows has stopped this device because it has reported problems (Code 43)
Quote   Quote: Originally Posted by Windows 7 Administrator's Pocket Consultant
The device was stopped by the operating system. You might need to uninstall and then reinstall the device. The device might have problems with the no-execute processor feature. In that case, check for a new driver.
My System SpecsSystem Spec
20 Jan 2010   #9

W7x64 Pro, SuSe 12.1/** W7 x64 Pro, XP MCE
 
 

If he can't write in English, what makes anyone think that he can read English?
My System SpecsSystem Spec
21 Jan 2010   #10

@Home: Windows 7 Ultimate SP1 x64 / @Work: Windows 8 RP
 
 

Quote   Quote: Originally Posted by bato View Post
eu comprei um notebook com o windows 7 e tudo etta funcionando exceto um dos meus equipamentos .minha multifuncional hp deskjet f4280.quando ligo o cabo usb da impressora no notebook aparece que é um dispositivo desconhecido e pede para clicar nessa mensagem e aparece unknown device(erro 43). ja tentei atualizar o drive mas fala que o drive esta atualizado, o que faço?
PORTUGUESE:
Olá, Bato! ^_^

Vejo que você está tendo um erro de comunicação entre a impressora eo seu computador portátil. Costumo instalar muitos HP Deskjet F4280 no trabalho (PC repair) sobre o Windows 7 também e posso dizer-lhe que o processo de instalação sobre o Windows 7 é muito simple, apenas certifique-se você está conectado à Internet antes de ligar a impressora, em seguida, conectar a impressora e para a detecção Windows hardware irá baixar o driver apropriado do Windows Update automaticamente e tudo deve funcionar perfeitamente sem qualquer clique extra.
Se você instalou os drivers do CD da HP que veio com sua impressora, removê-los. Talvez essa seja a razão pela qual a sua impressora não está funcionando corretamente porque os CDs têm frequentemente drivers com suporte para até Vista. Depois de desinstalar os drivers do CD, instalar a impressora seguindo os passos mencionados anteriormente.
Se tudo der errado depois de seguir estes passos, você pode precisar mudar o cabo USB. Além disso, eu suspeito que é a verdadeira razão pela qual não é possível instalar impressora.

Espero ser de ajuda!
Greetings from Argentina.

_______________________________________


ENGLISH:
Hi, Bato! ^_^

I can see that you're having a communication error between your printer and your notebook. I use to install lots of HP Deskjet F4280 at work (I repair PCs) under Windows 7 also and I can tell you that the install process for Windows 7 is very simple, just be sure to be connected to the Internet before connecting your printer, then connect the printer and during hardware detection Windows will download the proper driver from Windows Update automatically and everything must to work perfectly without any additional click.
If you've installed the drivers from HP's CD bundled with your printer, uninstall it. Maybe that's the reason why your printer is not working properly since that CD used to have drivers compatible up to Vista. After uninstalling the CD's drivers, install your printer following the steps I mentioned before.
If everything's wrong even after following the steps, maybe you should change your USB cable. Also, I suspect that's the real reason why your printer can't be installed.

Hope it works for you!
Greetings from Argentina.
My System SpecsSystem Spec
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 unknown device (erro 43)





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