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Windows 7: usb Mass storage device is not working properly.


27 Jan 2010   #1

windows 7 ultimate 64 bit
 
 
usb Mass storage device is not working properly.

Hello guys ...i am new one here ...
I have a serius problem .When i try to unplug or safe removal a device and especially wd passport essentials , or kingston data traveler , i get this error usb Mass storage device is not working properly.I cant find a solution for this problem ....See the picture


the light of the removable storages are on and i cant safely remove them .Is this a windows bug or this is a problem that i only have .,...

Thank you for the support .


My System SpecsSystem Spec
.

27 Jan 2010   #2

Windows 7 Professional x64
 
 

Welcome!

I can't think of a solution off the top of my head, so this will be trial-and-error.

Okay, so you plug in the drive, and what happens? Does the drive work properly?

Then you want to remove the drive. You click Safely Remove Hardware, and then it gives the error?

At what point did you take the screenshot above?
My System SpecsSystem Spec
27 Jan 2010   #3

windows 7 ultimate 64 bit
 
 
the steps

ok i tell you the steps .....
First i plug the external drive .The drive work properly without a problem
When i finish my work , i go to safely remove from the taskbar .and i have this picture .
The external drive still works i hear the sound .I try this with all my external drives (3).
In xo i dodnt have that problem .When i was safely remove the external the disk was turn of .No sound , and no light .....Is that a problem ...
Tell me if someone have the same problem ...

Thank you so much ...for the help
My System SpecsSystem Spec
.


27 Jan 2010   #4

Windows 7 Professional x64
 
 

Tell me, are the drives still recognized in Windows after you try to eject them?

Go into Device Manager and find your drive. Right-click and select Properties. Go to the Policies tab, and select Adjust for quick removal.

See if that works.
My System SpecsSystem Spec
27 Jan 2010   #5

windows 7 ultimate 64 bit
 
 

yes the drives stil regognized .... and worked very well
The adjust for quick removal is the default option ....i have this one ...
the error told me that .
Windows cannot use this hardware device because it has been prepared for "safe removal", but it has not been removed from the computer. (Code 47)

To fix this problem, unplug this device from your computer and then plug it in again.
My System SpecsSystem Spec
05 May 2010   #6

windows 7
 
 

i have the same problem like Fuzz. is there any solution for this? its driving me crazy
My System SpecsSystem Spec
05 May 2010   #7

Windows 7 Professional x64
 
 

Quote   Quote: Originally Posted by klinssman View Post
i have the same problem like Fuzz. is there any solution for this? its driving me crazy
First, does this problem happen with many devices, or just one?

Have you set the policy to Quick Removal?

Try updating your USB hub drivers, just on a hunch.
My System SpecsSystem Spec
05 May 2010   #8

windows 7
 
 

Quote   Quote: Originally Posted by Jonathan_King View Post
Quote   Quote: Originally Posted by klinssman View Post
i have the same problem like Fuzz. is there any solution for this? its driving me crazy
First, does this problem happen with many devices, or just one?

Have you set the policy to Quick Removal?

Try updating your USB hub drivers, just on a hunch.

its the same with all of my usb things = (
yeah, i set to quick removal, i tried the update as well, but nothing changed
My System SpecsSystem Spec
08 May 2010   #9

windows 7 ultimate 64 bit
 
 

is this a bug of windows 7 ?Anyone with this problem ?
My System SpecsSystem Spec
08 May 2010   #10

MS Windows 7 Ultimate 32-bit
 
 

its only you guys. I could put USB plugs into my PC just fine
My System SpecsSystem Spec
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 usb Mass storage device is not working properly.




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