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Windows 7: A hard disk could not be found

27 Jan 2010   #1
benbamboo

Windows 7
 
 
A hard disk could not be found

Hello there,

I have a relatively new PC with Windows 7 on. All has been running smoothly until last Saturday when it failed to boot. There had been no issues when it was shut down or any warning signs. We used the PC on Friday evening and it was fine. On start up I got the message

"Reboot and select proper boot device or insert boot media in selected boot device and press any key"

I'm no computer expert so here are the simple steps I have taken so far to check what the problem is.

1) Entered BIOS, changed boot priority to boot from hard drive first - same problem
2) Inserted Windows 7 disk and ran the repair option from it - Root cause came back as "A hard disk could not be found. If a hard disk is installed, it is not responding"
3) Opened tower, checked all connections, gave it a thorough clean - same problem
4) Changed lead connecting HDD to motherboard in case it was a problem with that (hopeful thinking) - same problem.

I am now out of options that my limited PC knowledge allows me to explore. I think the problem lies either with my motherboard or, hopefully, my HDD. Does anyone have any experience of this problem and know of a fix? My guess is that I need to buy a new HDD which wouldn't be too bad, but I don't want to spend that money if either the problem is fixable or lies elsewhere.

Regards

Ben


My System SpecsSystem Spec
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27 Jan 2010   #2
Jonathan_King

Windows 7 Professional x64
 
 

Hello,

Can you tell if the drive is recognized in the BIOS?

Also try manually booting from the disk. Open the popup menu, usually by pressing F12 or F11 during the POST.
My System SpecsSystem Spec
27 Jan 2010   #3
ignatzatsonic

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, 64-bit
 
 

Can you temporarily connect the drive to another PC to see if it is recognized there?

If you can connect it to another PC, go to the drive manufacturer's web site and download drive diagnostic tools and run them on the drive.
My System SpecsSystem Spec
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02 Jul 2010   #4
mcknny

windows 7
 
 

i am having the same problem and the drive is recognized in the BIOS. if someone can please tell me what to do that would be great
My System SpecsSystem Spec
02 Jul 2010   #5
Jonathan_King

Windows 7 Professional x64
 
 

Quote   Quote: Originally Posted by mcknny View Post
i am having the same problem and the drive is recognized in the BIOS. if someone can please tell me what to do that would be great
Welcome!

Boot up the repair disc or installation DVD, and open a command prompt. Enter the following:
Code:
diskpart

list disk
Is your drive displayed?

If so, enter the following:
Code:
exit

chkdsk /r
See if that helps.
My System SpecsSystem Spec
02 Jul 2010   #6
Elwoodch

 
 

did you connect in the meantime any new USB device? If yes, remove it and try again. I had exactly this problem after having connected permanently a USB drive. Then I removed it and it was fine back again... never understood really the problem.
My System SpecsSystem Spec
10 Aug 2010   #7
usafutbol

windows 7
 
 

I am having the same problem. First my screen had no signal so to figure out what it was I tried resetting my CMOS, then I replaced my video card. The video card fixed it but instead of booting up windows it gave me "Nvidia Boot Agent" and kept searching for a disk. So I went to BIOS and set hd as first and eventually the boot order, no avail. Jonathan_King I did what you said but my disk was not listed.


forgot to add that the hard drive doesn't show up in BIOS. does this mean my hard drive is dead?
My System SpecsSystem Spec
10 Aug 2010   #8
DocBrown

Win7 Enterprise, Win7 x86 (Ult 7600), Win7 x64 Ult 7600, TechNet RTM on AMD x64 (2.8Ghz)
 
 

Quote   Quote: Originally Posted by usafutbol View Post
I am having the same problem. First my screen had no signal so to figure out what it was I tried resetting my CMOS, then I replaced my video card. The video card fixed it but instead of booting up windows it gave me "Nvidia Boot Agent" and kept searching for a disk. So I went to BIOS and set hd as first and eventually the boot order, no avail. Jonathan_King I did what you said but my disk was not listed.


forgot to add that the hard drive doesn't show up in BIOS. does this mean my hard drive is dead?

Welcome usafutbol


Double check your HD connections (power & data cables) on the drive & the MB
My System SpecsSystem Spec
10 Aug 2010   #9
usafutbol

windows 7
 
 

..... so I'm not stupid I promise... the power cable on the hd wasn't all the way in. must have knocked it out while messing with the cards. Thanks for the humbling reminder DocBrown, I had checked the sata cables earlier but not the power. Good luck Benbamboo
My System SpecsSystem Spec
05 Aug 2014   #10
wobblyas

Windows 7
 
 

Power outage and now windows machine will not reboot.

PC tries to reboot into windows but fails

I got an error message at one stage when trying to reboot advising that ASUS surge protection had operated.



Start up repair from DVD identifies root cause as " a hard disck could not be found, If a hard disk is installed it is not responding"

What next?

Suggestions please (go easy on me my technical knowledge on Windows rates as just 2 out of 10)
My System SpecsSystem Spec
Reply

 A hard disk could not be found




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