Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: CD/DVD Burning slow. IDE ATA/ATAPI Controller missing

28 Jan 2010   #1

windows 7 Ultimate 64bit
CD/DVD Burning slow. IDE ATA/ATAPI Controller missing

I have one year old HP M9400T that I purchased with Windows Vista 64bit. I have just upgrade to Windows 7 Ultimate 64bit, and after installing Nero, I tried to burn a CD, but burning took a bout 20 minutes (I used to burn a DVD in less than 7). I checked online and saw that in many cases you need to make sure the DVD mode is set to DMA and not PIO, and this can be checked by going to device manager, and checking under IDE ATA/ATAPI Controller drivers. The problem is that my device manager doesn't have any "IDE ATA/ATAPI Controller drivers" listed. The "DVD/CD ROM drivers" is listed under device manager, and the DVD model: HL-DT-ST DVD-RAM GH15L showing that it's working properly.

Any idea why this is missing from Windows 7 device manager? or what I can do to resolve this issue?

Your help is appreciated.

My System SpecsSystem Spec
29 Jan 2010   #2

XP, Vista, W7 64bit Home Premium

If you have AHCI enabled in the bios and the intel chipset you would need to install the intel matrix storage manager it can cause this problem with the dvd player - v (under original drivers) :
Select software and drivers HP Pavilion Elite m9400t CTO Desktop PC - HP Customer Care (Australia - English)
My System SpecsSystem Spec
29 Jan 2010   #3

Windows 7, 64 bit Home SP1, Win 8.1.1 Pro 64 bit

You apparently have SATA drives rather than PATA (IDE) that the article referred to and the reason it's not listed.

A couple of things. (1) If you have chipset drivers (motherboard) reinstall them and see if that helps. (2) Uninstall the CD/DVD burner drive (or drives if you have more than one) in the Device Manager then restart the PC and when Windows starts it will detect and reinstall them.

In the Device Manager, RIGHT click on the entry for the drive(s) and then LEFT click on "uninstall". Do Not uninstall the drivers.
My System SpecsSystem Spec
29 Jan 2010   #4

windows 7 Ultimate 64bit

Thank you so much whest andfireberd !!!
Youradvise was really helpful, I followed your suggestions, installed the motherboard drivers and uninstalled/reinstalled the DVD device, and the DVD burner now works fast, at least as it was on Vista, maybe a little faster.
I greatly appreciate your replies and am thankful for people like you who share from their knowledge to help other people.
Thanks a bunch!
My System SpecsSystem Spec

 CD/DVD Burning slow. IDE ATA/ATAPI Controller missing

Thread Tools

Similar help and support threads for2: CD/DVD Burning slow. IDE ATA/ATAPI Controller missing
Thread Forum
Looking for ITE IT8211 ATA\ATAPI controller. Drivers
Missing Ethernet controller and PCI simple communications controller Drivers
slow dvd burning General Discussion
Slow when Burning Performance & Maintenance
Slow / unresponsive while extracting or burning Performance & Maintenance
Slow burning to DVD-RAM disc General Discussion
Slow DVD burning with Live File System Hardware & Devices

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 05:07 AM.
Twitter Facebook Google+

Windows 7 Forums

Seven Forums Android App Seven Forums IOS App