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Windows 7: CD/DVD Burning slow. IDE ATA/ATAPI Controller missing


28 Jan 2010   #1

windows 7 Ultimate 64bit
 
 
CD/DVD Burning slow. IDE ATA/ATAPI Controller missing

Hello,
I have one year old HP M9400T that I purchased with Windows Vista 64bit. I have just upgrade to Windows 7 Ultimate 64bit, and after installing Nero, I tried to burn a CD, but burning took a bout 20 minutes (I used to burn a DVD in less than 7). I checked online and saw that in many cases you need to make sure the DVD mode is set to DMA and not PIO, and this can be checked by going to device manager, and checking under IDE ATA/ATAPI Controller drivers. The problem is that my device manager doesn't have any "IDE ATA/ATAPI Controller drivers" listed. The "DVD/CD ROM drivers" is listed under device manager, and the DVD model: HL-DT-ST DVD-RAM GH15L showing that it's working properly.

Any idea why this is missing from Windows 7 device manager? or what I can do to resolve this issue?

Your help is appreciated.
Thanks.



My System SpecsSystem Spec
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29 Jan 2010   #2

XP, Vista, W7 64bit Home Premium
 
 

If you have AHCI enabled in the bios and the intel chipset you would need to install the intel matrix storage manager it can cause this problem with the dvd player - v 8.9.0.1023 (under original drivers) :
Select software and drivers HP Pavilion Elite m9400t CTO Desktop PC - HP Customer Care (Australia - English)
My System SpecsSystem Spec
29 Jan 2010   #3

Windows 7, 64 bit Home SP1, Win 8.1.1 Pro 64 bit
 
 

You apparently have SATA drives rather than PATA (IDE) that the article referred to and the reason it's not listed.

A couple of things. (1) If you have chipset drivers (motherboard) reinstall them and see if that helps. (2) Uninstall the CD/DVD burner drive (or drives if you have more than one) in the Device Manager then restart the PC and when Windows starts it will detect and reinstall them.

In the Device Manager, RIGHT click on the entry for the drive(s) and then LEFT click on "uninstall". Do Not uninstall the drivers.
My System SpecsSystem Spec
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29 Jan 2010   #4

windows 7 Ultimate 64bit
 
 

Thank you so much whest andfireberd !!!
Youradvise was really helpful, I followed your suggestions, installed the motherboard drivers and uninstalled/reinstalled the DVD device, and the DVD burner now works fast, at least as it was on Vista, maybe a little faster.
I greatly appreciate your replies and am thankful for people like you who share from their knowledge to help other people.
Thanks a bunch!
My System SpecsSystem Spec
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 CD/DVD Burning slow. IDE ATA/ATAPI Controller missing




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