New
#1
Printer problems
Hello,
I'm running Windows 7 x64. I've successfully used by HP LaserJet 1020 for the last several months. A few days ago, it stopped working. When I attempted to print to it, I would get an error saying that no printers were installed, and would I like to install a new printer. If I selected "yes," I would get an error saying that I cannot add a new printer because something is wrong with the print spooler. I went to services.msc and saw that the print spooler service was stopped, yet the option "Automatic" was selected. I tried starting the print spooler manually, but it would stop around 10 seconds later.
I then tried removing the printers, but got an access denied error. I followed the steps provided in this post: Print Spooler Keeps Crashing in Windows 7 Ultimate Edition
After restarting my computer, the print spooler began running on its own. I then successfully reinstalled the drivers for the printer.
The printer is now installed property and the print spooler is running. When I try to print something, it appears to be working smoothly, but nothing prints. Additionally, it doesn't appear as though anything is being sent to the queue.
Any ideas?