External HDD not found

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  1. Posts : 35
    Windows 7RC 64bit build710
       #1

    External HDD not found


    I have my External HDD setup through a rear firewire port on my 750 EVGA mobo. It's not showing up using the usb firewire cable. I don't think downloading drivers would work since A it should be a plug and play device and B it's just not being seen at all....
      My Computer


  2. Posts : 72,051
    64-bit Windows 11 Pro for Workstations
       #2

    Hello ZeRo,

    You might double check in your BIOS settings to make sure that the firewire and USB ports are enabled to see if that is the issue. Also try different ports to see if it may be a issue with just that one.

    Hope this helps,
    Shawn
      My Computer


  3. Posts : 35
    Windows 7RC 64bit build710
    Thread Starter
       #3

    A it's XeRo and 2 BIOS is corrent...The USB port will accept a flash drive but not this external hdd. But the external HDD will work on my Vista laptop.
      My Computer


  4. Posts : 72,051
    64-bit Windows 11 Pro for Workstations
       #4

    If you have the ports enabled in the BIOS, then you might see if you have the latest motherboard chipset drivers installed as well.
      My Computer


  5. Posts : 35
    Windows 7RC 64bit build710
    Thread Starter
       #5

    Everything is up to date.
      My Computer


  6. Posts : 5,747
    7600.20510 x86
       #6

    At any time, did you reverse one of the connections by putting it in backwards or upside down? Some cheaper cables and/or ports could potentially allow this despite the shape. If done, it would cross the data and power lines making either the device or ports unusable until repair.

    Probably you didn't do this, but had to ask.
      My Computer


  7. Posts : 35
    Windows 7RC 64bit build710
    Thread Starter
       #7

    um...you can't reverse them. They only go in one way. It's a large External hard drive not an iPod.
      My Computer


  8. Posts : 5,747
    7600.20510 x86
       #8

    Thousands of people have done it if you search the net on various firewire devices. An example explaining: Camcorder Repair Specialists - AV Repair

    "Something else about firewire you won't hear from the manufacturers is something you should take seriously: The firewire cables. It is all too easy to inadvertently insert a 6 pin firewire cable backwards, wreaking serious damage to your DV deck. In some cases thousands of dollars worth of damage can be done to equipment in this fashion. This is becoming a serious issue, that has not, and probably will not be addressed, as IEEE1394 IS the standard... Your advised to use caution when inserting the 6 pin cables to standard DV ports on your computer."
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  9. Posts : 14
    Windows 7 x32
       #9

    Hi Guys

    Have read through this post, I have similar problem though I'm more confused now.
    I have 3 External HD and one Semi-External (backup unit HP). None of them works through USB ports (none of my 8 ports).
    Not even the four Mem sticks I have tried works.

    W7 says unknown devices.
    1. I have tried all ports.
    2. I have tried on Vista and XP on other machines (no problems).
    3. I have had these units working on this hardware before (in vista).
    4. I have the latest of everything as it seems.. (i think).
    5. I have reinstalled with them plugged in and not like 4 times..
    6. I have tried several updates and even tried with old USB drivers..
    7. I found a writing on a 4 step check and did that to (power management, uninstall, checking power etc.. )
    8. tried different cables
    9. ...


    What the H...

    My keyboard works (W-less).. My Camera works.. ? on all ports..

    Any one have similar problems ?
    This is driving me crazy ..

    Best Regards
    Harry
      My Computer


  10. Posts : 30
    Windows 7 RTM (My daddy installed it for me)
       #10

    There are some steps that might get it going...
    • Plug the USB hardware into ANY USB slot
    • Wait till Windows finds it as 'Unknown Device'
    • Access 'Device Manager' and uninstall the device
    • Allow Windows to search for new drivers
    doing this will force Windows to check Windows Update for drivers and the search parameters seem to be greater too.

    Hope this helps :)


    AS
      My Computer


 
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