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Windows 7: External HDD - not recognized after printer install


03 Feb 2010   #1
snadge

Windows 7 Pro x64
 
 
External HDD - not recognized after printer install

after installing printer my friends USB HDD is not recognized on his PC when it boots up...but if he reboots the HDD (turns OFF then ON) it works?

anyone?

thanks


My System SpecsSystem Spec
03 Feb 2010   #2
Jonathan_King

Windows 7 Professional x64
 
 

Hello snadge,

Has he tried uninstalling the printer software? Let's see if we can say for sure that the software is the issue.

~JK
My System SpecsSystem Spec
03 Feb 2010   #3
snadge

Windows 7 Pro x64
 
 

ive told him to and to hard boot the PC (remove power) - see if that helps - but he at work until 6

thanks
My System SpecsSystem Spec
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 External HDD - not recognized after printer install




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