Windows 7 - Not able to burn CD's/DVD's

Hi All,

Not been on here in a while - shows that my Windows 7 is working fine!

Until now that is...

I've not needed to burn a dvd or cd on my laptop since I've had it (got a desktop and use that mostly) ... but I went to burn a file onto a cd-rw disc tonight and I keep getting the message that the disc is either write protected or that there is no disk in the drive.

I've tried checking for updates to the driver, but there isn't any and I have the most up-to-date driver.

I've tried uninstalling the driver and reinstalling it - still nothing.

And I've also tried removing the drive through device manager, and reinstalling it and yet still nothing.

I've searched around on the net for solutions and on here but can't find anything so thought I would ask for hayelp!

I've got an Acer Aspire 5735 and the drive is a Pioneer DVD-RW DVRTD08RS.

Any advice will be most appreciated!

Thankx

Squizz

what are you trying to burn?

That sounds like you could have a bad CD. Can you try burning to another blank CD?

Sorry, should have said...

I've tried normal files (spreadsheets, docs etc) and audio/video files ... still nothing.

And yes I've tried different discs's. I'm currently on my 3rd pack of cd-rw's and 2nd pack of dvd-rw's.

It plays disc's fine both commercial and friends own dvd-rw's or cd-rw's....

Strange!

Squizz

Have you tried standard cd-r instead of rw?

I would recommend trying the drive in another machine. It is possible it is a hardware problem.

No I haven't tried cd-r's as I don't have any, never really need them.

Just opened a new pack of cd-rw's and this is exactly what happened...

Copied a file to the drive on poota ready to burn, inserted disc and clicked burn ... a bit of whirring then a message popped up saying that the disc was write protected and it couldn't burn.

It then said to insert another disc, which is what I did and then clicked next, then it whirred a bit more and then a message popped up saying that there is no disc in the drive and the drive pops out!!

Tried 3 different discs from the top, middle and bottom of the 20 disc stack, all the same.

....

Taking the drive out and trying it in my desktop is beyond me I think, although I have taken bits out and added new bits to my desktop I wouldn't know where to start with the removing of drives and testing them etc.

Cheers

Squizz

Is the drive actually changing the CDs any? Are they now ruined, or are they still blank?

Could I also suggest trying to burn with a different program? Find and ISO (like this one) and burn it do a CD using Imgburn.

That will help us diagnose whether it is a software or hardware issue.

The discs are not being recognised that I have tried to use to burn something ... and show up as 0mb free of 702mb when inserted into the drive .... yet new blank ones show 702mb of 702mb free....

.......

When I first tried earlier tonight I inserted a disc first then dragged and dropped a 50kb spreadsheet to the drive.

I double clicked the drive and clicked burn and it looked like it had burnt ok as the drive said 697mb of 702mb available (or something like that) -- I then clicked close session and the drive ejected the disc.

I reinserted the disc to check it had burnt correctly and the disc showed up on the drive but said 0mb free of 702mb ... and when I clicked on the drive I got the message that no disc was inserted and the drive popped open.

Since then I can't get past the stage where I drag something to the drive to burn, insert a disc to burn to and then when I click on burn it just goes ... "our survey says uh uuuuuuh"

I'll give the iso thing a go tomorrow evening as I've got to hit the sack in about 30 minuts ... job calls for early rise tomorrow....

Thks for your help so far though.

Cheers

Squizz

Method 1: Make sure that the CD-R or CD-RW drive is recognized as a recordable device To make sure that the CD-R drive or the CD-RW drive is recognized as a recordable drive, make sure that the Recording tab appears in the CD drive properties: 1. Click Start, and then click My Computer. 2. Right-click the CD-R drive or the CD-RW drive, click Properties, and then look for the Recording tab.