| Windows 7: Notebook not detecting DVD Drive |
08 Feb 2010
|
#1 | | |
Notebook not detecting DVD Drive Hi, I'm running a new Windows 7 laptop and I just tried to play a DVD on it and the laptop is not detecting the DVD drive at all. I can hear the DVD drive working and the disc spinning but even on My Computer it does not detect that there is a DVD drive on the system, can anyone help me please?
Edit:- CD Drive shows up on the BIOS but not on Windows.
Last edited by sfordcar; 08 Feb 2010 at 04:08 PM..
| My System Specs |
| |
08 Feb 2010
|
#2 | | Windows 7 Professional x64 Rednecksville |
Welcome!
Can you see the drive in Device Manager? If so, try updating the drivers. If they are already up-to-date, try uninstalling them and rebooting.
If that doesn't work, I might suspect a hardware issue. In that case, seeing as the laptop is new, you might want to contact Customer Support to see about getting it repaired. | My System Specs | | System Manufacturer/Model Number Custom OS Windows 7 Professional x64 CPU Intel i7 2600K OC'd @ 4620 MHz Motherboard Asus P8Z68-V Pro Memory 16GB GSkill Sniper 2133 Mhz (4x4GB) Graphics Card EVGA GeForce GTX 480 SuperClocked+ Sound Card Realtek High Definition Audio Monitor(s) Displays 2x Acer S273HLbmii 27" Screen Resolution 2 x 1920x1080 Keyboard Logitech MK320 (wireless) Mouse Logitech MK320 (wireless) PSU Corsair HW Series 750w (modular) Case Cooler Master HAF 932 Advanced Blue Edition Cooling CM Hyper 212+ CPU cooler, 3x 230mm + 1x 140mm case fans Hard Drives 64GB Crucial M4 SSD
Storage: Hitachi 1TB 5400RPM, Samsung 1.5TB 5400RPM Internet Speed 30 Mb/s : 2 Mb/s |
09 Feb 2010
|
#3 | | |
Tried the above, unfortunatly it didn't work. The drive is TSSTcorp CDDVDW TS-L633C and I can't find drivers for it online. | My System Specs | | |
09 Feb 2010
|
#4 | | Windows 7 Ultimate x64 ®™ West Yorkshire |
Fill in your System Specs so people can help you better. | My System Specs | | System Manufacturer/Model Number Sony Vaio FZ21Z OS Windows 7 Ultimate x64 ®™ CPU Intel Core 2 Duo (2.2 GHz) Motherboard Sony (Intel Chipset) Memory 2x 2GB Corsair (667 MHz) Graphics Card NVIDIA 8600M GS (256MB) Sound Card Sigmatel Monitor(s) Displays 15.4" TFT X-Black Screen Resolution 1280x800 Mouse Logitech Anywhere MX Hard Drives Western Digital 300GB Scorpio Black (7200rpm) Internet Speed Sky 5MB |
09 Feb 2010
|
#5 | | Windows 7 Professional x64 Rednecksville |

Quote: Originally Posted by sfordcar Tried the above, unfortunatly it didn't work. The drive is TSSTcorp CDDVDW TS-L633C and I can't find drivers for it online. In Device Manager, find your drive and uninstall the drivers. The reboot, and let Windows reinstall them. When that is done, go to Device Manager again, right-click on your drive, and select Update driver software. | My System Specs | | System Manufacturer/Model Number Custom OS Windows 7 Professional x64 CPU Intel i7 2600K OC'd @ 4620 MHz Motherboard Asus P8Z68-V Pro Memory 16GB GSkill Sniper 2133 Mhz (4x4GB) Graphics Card EVGA GeForce GTX 480 SuperClocked+ Sound Card Realtek High Definition Audio Monitor(s) Displays 2x Acer S273HLbmii 27" Screen Resolution 2 x 1920x1080 Keyboard Logitech MK320 (wireless) Mouse Logitech MK320 (wireless) PSU Corsair HW Series 750w (modular) Case Cooler Master HAF 932 Advanced Blue Edition Cooling CM Hyper 212+ CPU cooler, 3x 230mm + 1x 140mm case fans Hard Drives 64GB Crucial M4 SSD
Storage: Hitachi 1TB 5400RPM, Samsung 1.5TB 5400RPM Internet Speed 30 Mb/s : 2 Mb/s |
09 Feb 2010
|
#6 | | Windows 7 Home Premium x64 |
Is Device manager showing a code 31 for the device? If so, try Cannot Access CD-ROM and "Code 31" Error Message in Device Manager After You Remove Adaptec Easy CD Creator from Your Computer I know it applies to Win 2000 and XP and removing CD Creator but I know someone that's used it on 7 already. | My System Specs | | System Manufacturer/Model Number Home built OS Windows 7 Home Premium x64 CPU Phenom II X4 955 BE Motherboard Asus Sabertooth 990FX Memory 8 GB OCZ BE 1667 Graphics Card EVGA GeForce GTX470 SC Monitor(s) Displays BenQ 19" Screen Resolution 1280x1024 Keyboard Logitech Mouse Cyborg R.A.T 7 PSU Thermaltake 850W Case Coolermaster Cosmos 1000 Cooling Air Hard Drives 256 GB OCZ Vertex 3 SSD
2x WD 1 TB
1x WD 2 TB Internet Speed Standard RR |
09 Feb 2010
|
#7 | | Vista, Windows7, Mint Mate, Zorin, Windows 8 Florida in winter, Black Forest/Germany |
| My System Specs | | System Manufacturer/Model Number HP, Dell, Gateway, Toshiba - 4 laptops and 2 desktops OS Vista, Windows7, Mint Mate, Zorin, Windows 8 CPU from 1.6GHz Duo to i7 Monitor(s) Displays 2x HP w2207 Keyboard with trackball - no mices Mouse Trackball mice Hard Drives 5x HDD, 7x SSD, 12x Externals Internet Speed DSL 6000 |
09 Feb 2010
|
#8 | | |
Ok, I've managed to fix it somehow, I think System Restore may have done something, strange why it happened in the first place though. | My System Specs | | |
09 Feb 2010
|
#9 | | Vista, Windows7, Mint Mate, Zorin, Windows 8 Florida in winter, Black Forest/Germany |

Quote: Originally Posted by sfordcar Ok, I've managed to fix it somehow, I think System Restore may have done something, strange why it happened in the first place though. Computers can be primadonnas - LOL. | My System Specs | | System Manufacturer/Model Number HP, Dell, Gateway, Toshiba - 4 laptops and 2 desktops OS Vista, Windows7, Mint Mate, Zorin, Windows 8 CPU from 1.6GHz Duo to i7 Monitor(s) Displays 2x HP w2207 Keyboard with trackball - no mices Mouse Trackball mice Hard Drives 5x HDD, 7x SSD, 12x Externals Internet Speed DSL 6000 Notebook not detecting DVD Drive problems? All times are GMT -5. The time now is 03:05 PM. | |