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Windows 7: Add printer button does literally nothing!

12 Feb 2010   #1

Windows 7 32 bit
 
 
Add printer button does literally nothing!

Hello, I got a new printer the other day, when I came to adding it, I installed the drivers and stuff. However when I want to Right click the printer and go to the printer preferences & Printer properties options I click and nothing. In further inspection the Add printer button does NOTHING as well. When ever I try to print from ANY program it just says: An error occurred during the operation. This was also happening with the old printer so its something to do with Windows 7.

Please help!
Thanks
Tom.

My System SpecsSystem Spec
.

12 Feb 2010   #2

 

from run: services.msc find "print spooler". either turn it on or restart it.
My System SpecsSystem Spec
12 Feb 2010   #3

 

if that doesn't work, you need to replace the cfgmgr32.dll in your windows\system32 folder
My System SpecsSystem Spec
.


12 Feb 2010   #4

Windows 7 32 bit
 
 

Thanks for your response, but neither method worked. I really do not want to re install windows 7.
My System SpecsSystem Spec
12 Feb 2010   #5

 

Can you uninstall the printer drivers and or software you have installed already?
My System SpecsSystem Spec
12 Feb 2010   #6

Windows 7 32 bit
 
 

I have tried that, removing the device and installing etc etc.
My System SpecsSystem Spec
12 Feb 2010   #7

 

would probably 'repair' the os. Sounds like it will take longer to troubleshoot the issue than to repair the os. /shrugs
My System SpecsSystem Spec
12 Feb 2010   #8

Windows 7 32 bit
 
 

Yeah ill try it as a last ditch, thanks for all your help!

Anymore tips anyone?
My System SpecsSystem Spec
12 Feb 2010   #9

Windows 7 32 bit
 
 

**Bump**
My System SpecsSystem Spec
13 Feb 2010   #10

Windows 7
 
 

Hello Tom,

Have you checked to make sure the printer is compatible? http://www.microsoft.com/windows/com...s/default.aspx.

Here are some quick instructions for setting up your printer (if it is compatible) on a Windows 7 machine: Install a printer.

Cheers,
Tara
Windows Outreach Team
My System SpecsSystem Spec
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 Add printer button does literally nothing!





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