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Windows 7: Problem with nokia 6120 classic

23 Feb 2010   #11

Microsoft Community Contributor Award Recipient


OK. I reinstalled Ovi Suite and tested everything. I uninstalled and reinstalled it five times, the result was always the same so I believe this works also for you:
  1. Go to Tools > Options
  2. Choose My Device, click Remove this device:
    Problem with nokia 6120 classic-nokia_remove_device.png
  3. Reconnect your phone. Do it two times, first connect using USB, then connect using Bluetooth
  4. Go to Tools > Connect to Internet:
    Problem with nokia 6120 classic-nokia_connect_1.png
  5. Select one of two options:
    Problem with nokia 6120 classic-nokia_connect_2.png
  6. If you selected the operator list, choose your country and operator from the drop down menus:
    Problem with nokia 6120 classic-nokia_connect_3.png
  7. If you selected to define access point manually, be sure you enter a valid and existing access point which is already defined in your phone and type the name exactly as it is written in your phone's list of access points. Leave the user name and password fields empty:
    Problem with nokia 6120 classic-nokia_connect_4.png
  8. Click Next, Ovi Suite tries to connect to Internet using the access point you defined:
    Problem with nokia 6120 classic-nokia_connect_5.png
  9. For some reason I noticed the connection always fails first time. If it fails, click Cancel and close Ovi Suite. Close it completely, not just minimize it to notification area
  10. Turn your phone off, wait a couple of seconds and turn it on again
  11. Repeat the above told procedure starting this time from point 4
  12. You should now get the internet connection:
    Problem with nokia 6120 classic-nokia_connect_6.png

I got it to work with two different Nokia phones, doing exactly as told above.

Good luck!


My System SpecsSystem Spec
23 Feb 2010   #12

windows 7

I've follow your instruction precisely and still can't get to the internet

Attached Images
Problem with nokia 6120 classic-ovi2.jpg 
My System SpecsSystem Spec
23 Feb 2010   #13

Microsoft Community Contributor Award Recipient


I really can not understand. Did you reboot your phone after connecting it with Ovi Suite?


P.S. You could check the Nokia Support Forums if you could find some help. I have nothing more for you to try.
My System SpecsSystem Spec

24 Feb 2010   #14

windows 7

yeah i already did all the things that you've told me.

it's ok i already post something there but doesnt have any replies yet.

thanks for you help kari
My System SpecsSystem Spec
24 Feb 2010   #15

Microsoft Community Contributor Award Recipient


Nothing to thank, I haven't been able to help you. I hope you find a solution.

My System SpecsSystem Spec
26 Feb 2010   #16

windows 7

now i think this is not a problem from my device.

i've test using other machines using win 7, it works well.

i try to use usb modem at my notebook it still return the same error.

is there any how i can fix this. it hard for me to do my work without accesing the internet.
My System SpecsSystem Spec
30 Mar 2010   #17

Windows 7 Ultimate

-uninstall all nokia drivers and softwares (use revo uninstaller)
-uninstall your secure softwares
-download and install Kaspersky Internet Security 2010 Trial
-scan your pc with Kaspersky
-if find infection remove it
-uninstall Kaspersky Internet Security 2010 Trial
-download, install and clean your pc with ccleaner
-start-run-msconfig.exe and press enter
-in the window select services , and enable all
-restart pc
-enable pc suite mode in your phone
-install nokia pc suite
-if pc suite want restart, enable it
-continue instalation (use cable connection)
-restart pc

p.s.: send me reply, thnx sorry for my incorrect composition. i am from slovakia, and a speak hungarian
My System SpecsSystem Spec
31 Mar 2010   #18

windows 7

thanks for your reply.
my last option was to format my machine.
and it already solve.

i believe this thing occur because i'm upgrading from vista.

but my machine had a fresh installation.
My System SpecsSystem Spec

 Problem with nokia 6120 classic

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