| Windows 7: D-Link DWL G710 worked until installed Windows 7 |
23 Feb 2010
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#1 | | |
D-Link DWL G710 worked until installed Windows 7 The D-Link DWL G710 range extender worked until my son installed Windows 7 on his laptop, but now he's lost connectivity. This model is just discontinued by D-Link and I'd have to pay for tech help (they don't even say how much for half hour before you have to give them your card # !!) so they're no help.
Windows XP would scan and give you a list of the signals in your area, but there's no such feature that we can find on Windows 7. So one doesn't know where the problem lies, with the signal or with the OS, or what. Does anyone know how to fix this?
Maybe Windows 7 doesn't support this model? We downloaded the driver--actually it downloaded automatically, we think, because other things work with the new OS, but we downloaded it again anyway just to be sure. But still nothing.
Thanks! | My System Specs |
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23 Feb 2010
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#2 | | Win 8 Release candidate 8400 |

Quote: Originally Posted by JanBaker The D-Link DWL G710 range extender worked until my son installed Windows 7 on his laptop, but now he's lost connectivity. This model is just discontinued by D-Link and I'd have to pay for tech help (they don't even say how much for half hour before you have to give them your card # !!) so they're no help.
Windows XP would scan and give you a list of the signals in your area, but there's no such feature that we can find on Windows 7. So one doesn't know where the problem lies, with the signal or with the OS, or what. Does anyone know how to fix this?
Maybe Windows 7 doesn't support this model? We downloaded the driver--actually it downloaded automatically, we think, because other things work with the new OS, but we downloaded it again anyway just to be sure. But still nothing.
Thanks!
If it wasnt a win 7 driver it needs to be installed in compatibility mode. to do that right click the installer>properties>compatibility> check OS
Ken | My System Specs | | System Manufacturer/Model Number HP Pavillion dv-7 1005 Tx OS Win 8 Release candidate 8400 CPU 2@2.4 Memory 4 gigs Graphics Card Nvidia 9600M Sound Card HD built-in Monitor(s) Displays 17" Wxga Screen Resolution 1440x900 Cooling none Internet Speed 45Mb down 5Mb up |
23 Feb 2010
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#3 | | Windows 7 Ultimate 64 bit Michigan |

Quote: Originally Posted by JanBaker Windows XP would scan and give you a list of the signals in your area, but there's no such feature that we can find on Windows 7. So one doesn't know where the problem lies, with the signal or with the OS, or what. Does anyone know how to fix this? As Zigzag says you may have a driver compatibility problem so try that mode since the device has been discontinued.
As to your quote above, you should see in the Taskbar notification area (right side near the date and time) a network icon that you can click to bring up a Connect to Network message and you can click OK to setup a network. Otherwise you can click the Start button and in Search type the word net. On the menu find and click Network and Sharing Center. If Win 7 has found a network it will show in there. | My System Specs | | System Manufacturer/Model Number Homebuilt OS Windows 7 Ultimate 64 bit CPU Core i7 920 Motherboard Asus P6T Memory Corsair XMS 12GB Graphics Card Asus EAH5850 Sound Card Asus Xonar D1 Monitor(s) Displays HP 2709m Screen Resolution 1920x1080 Keyboard Microsoft Natural Ergo 4000 Mouse Microsoft Wireless Optical 1000 PSU Thermaltake TR2 RX 850 Case Lian Li PC-B70 Cooling CPU-Noctua NH D14, GPU-Stock, Case-Noctua 2x140, 2x120 Hard Drives Intel X25 120GB SSD; Western Digital Caviar Black 1TB (1), Green 1TB (2), Green 2TB (1) Internet Speed Cable Other Info HP bd 340,
HP bd 240,
Klipsch Promedia 5.1 THX |
24 Feb 2010
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#4 | | Windows 7 Home Premium x64 |

Quote: Originally Posted by JanBaker The D-Link DWL G710 range extender worked until my son installed Windows 7 on his laptop, but now he's lost connectivity. This model is just discontinued by D-Link and I'd have to pay for tech help (they don't even say how much for half hour before you have to give them your card # !!) so they're no help.
Windows XP would scan and give you a list of the signals in your area, but there's no such feature that we can find on Windows 7. So one doesn't know where the problem lies, with the signal or with the OS, or what. Does anyone know how to fix this?
Maybe Windows 7 doesn't support this model? We downloaded the driver--actually it downloaded automatically, we think, because other things work with the new OS, but we downloaded it again anyway just to be sure. But still nothing.
Thanks! The DWL-G710 is merely used with a wireless router to extend the wireless network...basically an additional WAP. Installing Windows 7 has no effect on it at all.
If you cannot connect your son's laptop to the wireless network now, I would check to see what wireless card he has and ensure that there are proper drivers installed for that. The best option is to check the manufacturers website. If you connect the laptop via network cable instead, you should be able to check for drivers from Microsoft automatically. | My System Specs | | OS Windows 7 Home Premium x64 CPU Intel Core 2 Quad Q9450 @ 3.2GHz Motherboard Asus P5Q PRO Turbo Memory 4GB DDR2-800 Graphics Card MSI Radeon HD 5850 Sound Card Creative Labs Audigy2 ZS Monitor(s) Displays Samsung 225BW PSU Corsair HX650 Case Antec Nine Hundred Hard Drives (2) 1TB Samsung F1, (2) 1.5TB Samsung F2, 1TB Samsung F2, 2TB Samsung F3 |
25 Feb 2010
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#5 | | |
I appreciate the reply! I still must think the problem has something to do with the Windows 7 installation, since the problem began immediately upon the installation. Also, as I said, we already downloaded the drivers. Plus, regarding the wireless card, he gets connectivity if he moves the laptop closer to the wireless modem next to my desktop, within range of it. So the problem must lie with the extender.
My son still hasn't tried the fix mentioned in the first reply, but as soon as he does, I'll report. Thanks to all, meanwhile! | My System Specs | | D-Link DWL G710 worked until installed Windows 7 problems? All times are GMT -5. The time now is 08:25 PM. | |