| Windows 7: PC reboots if someone walk by |
24 Feb 2010
|
#1 | | |
PC reboots if someone walks by My PC reboots if someone walks by the machine or if I touch the metal part of eSATA or USB connector(not connector contacts). It appear to have something to do with electrostatic discharge. I am using AC power connector having three pins. This never happened with my old machine.
Any suggestion for possible remedy is appreciated.
Last edited by churin; 01 Mar 2010 at 08:01 AM..
| My System Specs |
| OS W7 Ult x64 CPU Phenom II x4 970 Motherboard Gigabyte GA-790XTA-UD4 Memory 16GB DDR3 1333 G.Skill F3-10666CL9D-8GBXL x2 Graphics Card ATI Radeon HD5770 Sound Card Asus Xonar DS Monitor(s) Displays 24' x2, Gateway FPD2485W, Dell UltraSharp U2410 Screen Resolution 1920x1200 PSU Corsair VX450W 450W Case Cooler Master STORM Scout Model: SGC-2000-KKN1-GP Cooling Cooler Master Hyper TX3 Hard Drives Hitachi 1TB/7200rpm HDE721010SLA330
Hitachi 1TB/7200rpm HDS721010CLA332 Internet Speed 20Mbps/4Mbps Other Info 2nd machine: Vista x64/W7 x64, MSI K8T Neo, Athlon 3200+, 2GB, Radeon X850Pro |
24 Feb 2010
|
#2 | | Windows 7 Home Premium 32-bit (upgrade) Lethbridge, AB |
yeah seems like the computer is not grounded properly. | My System Specs | | System Manufacturer/Model Number Apple 17" iMac MA199LL (Early 2006) OS Windows 7 Home Premium 32-bit (upgrade) CPU 1.83GHz Intel Core Duo Memory 2GB 667MHz DDR2 SDRAM (PC2-5300) (upgrade) Graphics Card ATI Radeon X1600 with 128MB GDDR3 memory Monitor(s) Displays 17-inch TFT active-matrix LCD, millions of colors Screen Resolution 1440 x 900 Keyboard Microsoft Wired Keyboard 600 Mouse Microsoft Basic Optical Mouse v2.0 Hard Drives Hitachi 320GB HDT721032SLA360 7200RPM SATA II (upgrade) Internet Speed 4 Mbps Antivirus Microsoft Security Essentials Browser Google Chrome Other Info WEI:
Base Score: 3.9 Processor: 4.4 Memory 4.7
Graphics: 3.9 Gaming Graphics: 4.1 Primary HD: 5.9 |
24 Feb 2010
|
#3 | | |
The mobo is electrically connected to the chassis because it is fastened to the stand-offs by screws. Do you mean this is the cause of my problem? What I am suspecting is the opposite: The mobo is not electrically connected to the chassis. But I do not see how. | My System Specs | | OS W7 Ult x64 CPU Phenom II x4 970 Motherboard Gigabyte GA-790XTA-UD4 Memory 16GB DDR3 1333 G.Skill F3-10666CL9D-8GBXL x2 Graphics Card ATI Radeon HD5770 Sound Card Asus Xonar DS Monitor(s) Displays 24' x2, Gateway FPD2485W, Dell UltraSharp U2410 Screen Resolution 1920x1200 PSU Corsair VX450W 450W Case Cooler Master STORM Scout Model: SGC-2000-KKN1-GP Cooling Cooler Master Hyper TX3 Hard Drives Hitachi 1TB/7200rpm HDE721010SLA330
Hitachi 1TB/7200rpm HDS721010CLA332 Internet Speed 20Mbps/4Mbps Other Info 2nd machine: Vista x64/W7 x64, MSI K8T Neo, Athlon 3200+, 2GB, Radeon X850Pro |
24 Feb 2010
|
#4 | | |
The pictures as attached below show the areas of the mobo where the stand-off or the screw touches. It indicates that the ground plane of the mobo will be electrically conductive to the stand-off and thus to the chassis. | My System Specs | | OS W7 Ult x64 CPU Phenom II x4 970 Motherboard Gigabyte GA-790XTA-UD4 Memory 16GB DDR3 1333 G.Skill F3-10666CL9D-8GBXL x2 Graphics Card ATI Radeon HD5770 Sound Card Asus Xonar DS Monitor(s) Displays 24' x2, Gateway FPD2485W, Dell UltraSharp U2410 Screen Resolution 1920x1200 PSU Corsair VX450W 450W Case Cooler Master STORM Scout Model: SGC-2000-KKN1-GP Cooling Cooler Master Hyper TX3 Hard Drives Hitachi 1TB/7200rpm HDE721010SLA330
Hitachi 1TB/7200rpm HDS721010CLA332 Internet Speed 20Mbps/4Mbps Other Info 2nd machine: Vista x64/W7 x64, MSI K8T Neo, Athlon 3200+, 2GB, Radeon X850Pro |
24 Feb 2010
|
#5 | | |

Quote: Originally Posted by Staple Head 
Quote: Originally Posted by churin The pictures as attached below show the areas of the mobo where the stand-off or the screw touches. It indicates that the ground plane of the mobo will be electrically conductive to the stand-off and thus to the chassis. the hole there with the metal around it is most likely not one of you standoff holes. if it is you should have received paper washer with your case to be placed between the mobo and the stand off. The hole is one of the eight holes to be used for ATX mobo. I reviewed what came with the mobo or the case and found no washer(metal nor insulation) in it. I assembled PC many times in the past and mobo always looked like this. I once used metal washer but never seen insulation washer to be used on mobo.
You indicates that the mobo's ground plane should not be conductive to the chassis through the stand-offs. I believe that for making the system more tolerant of electrostatic interference. But the mobo does not appear to be designed that way. | My System Specs | | OS W7 Ult x64 CPU Phenom II x4 970 Motherboard Gigabyte GA-790XTA-UD4 Memory 16GB DDR3 1333 G.Skill F3-10666CL9D-8GBXL x2 Graphics Card ATI Radeon HD5770 Sound Card Asus Xonar DS Monitor(s) Displays 24' x2, Gateway FPD2485W, Dell UltraSharp U2410 Screen Resolution 1920x1200 PSU Corsair VX450W 450W Case Cooler Master STORM Scout Model: SGC-2000-KKN1-GP Cooling Cooler Master Hyper TX3 Hard Drives Hitachi 1TB/7200rpm HDE721010SLA330
Hitachi 1TB/7200rpm HDS721010CLA332 Internet Speed 20Mbps/4Mbps Other Info 2nd machine: Vista x64/W7 x64, MSI K8T Neo, Athlon 3200+, 2GB, Radeon X850Pro |
25 Feb 2010
|
#6 | | 7 Ultimate x64 California |

Quote: Originally Posted by churin 
Quote: Originally Posted by Staple Head 
Quote: Originally Posted by churin The pictures as attached below show the areas of the mobo where the stand-off or the screw touches. It indicates that the ground plane of the mobo will be electrically conductive to the stand-off and thus to the chassis. the hole there with the metal around it is most likely not one of you standoff holes. if it is you should have received paper washer with your case to be placed between the mobo and the stand off. The hole is one of the eight holes to be used for ATX mobo. I reviewed what came with the mobo or the case and found no washer(metal nor insulation) in it. I assembled PC many times in the past and mobo always looked like this. I once used metal washer but never seen insulation washer to be used on mobo. You indicates that the mobo's ground plane should not be conductive to the chassis through the stand-offs. I believe that for making the system more tolerant of electrostatic interference. But the mobo does not appear to be designed that way. There are 10 "holes" in an ATX motherboard that fit into corresponding standoffs... each is lined as your picture above indicates. However, this metal lining is there to protect the motherboard's PCB from carelessness, not to conduct electricity.
It's possible that you may have placed a standoff behind the board where you should not have; although, since you also have an ATX case, this is very unlikely. Nevertheless, it's possible because not every case is well made.
Which brings us to my $0.02: the case may be shorting out, through no fault of your own. Just about the same thing happened to a friend of mine who decided to go cheap on his case. It was cheaper to RMA it for another model than it would have been to have it wired properly.
If the case isn't new, then I'd say to double, then triple check your wiring... because that's really the only new variable. | My System Specs | | OS 7 Ultimate x64 CPU i5-2500k Motherboard Asus P8P67 Pro Memory 8GB G.Skill Ripjaws X F3-12800CL7D-8GBXH 1866MHz 8-9-8-24 Graphics Card EVGA GTX 570 SC Sound Card X-Fi Titanium Fatality Monitor(s) Displays Samsung S27A550H 27" LED Screen Resolution 1920x1080 Keyboard MS Natural Elite 4000 Ergonomic Mouse Logitech G500 PSU PC Power & Cooling Silencer 760 Case Lian Li Lancool K62 Cooling Thermalright Venomous X Black/Scythe S-Flex/Shin-Etsu X23 Hard Drives OCZ Vertex 3 120GB.
1TB Samsung F3.
2TB Samsung F4. Internet Speed 6MB/768 Other Info Logitech Z-5500 505 watts.
D-Link DGL-4500.
Tripp-Lite Smart Pro 1500. |
25 Feb 2010
|
#7 | | Windows 7 Ultimate x64 Service Pack 1 Doncaster, UK |

Quote: Originally Posted by churin The pictures as attached below show the areas of the mobo where the stand-off or the screw touches. It indicates that the ground plane of the mobo will be electrically conductive to the stand-off and thus to the chassis. That is correct. Those are the mounting points of the motherboard, and they are designed that way so that when they are correctly mounted in the case (or on the motherboard tray if your case has one of those), they are all electrically connected together thereby creating a shield. It is important that they are all correctly mounted because the motherboard is designed in this way. Referring to your image, the mounting point appears at first glimpse to be electrically isolated. However, don't forget that modern motherboards are not just double-sided but that they are multi-layered, so these mounting points are also electrically connected to the inner layers. Note that not all of these points will be electrically connected to the circuitry on the motherboard as this depends on the motherboard design. Some are, some aren't.
The other holes (those without a ring of solder) are not mounting holes for the motherboard/chassis, but are for attaching the processor heatsink assembly (when located round the processor socket). Elsewhere, they will be due to the manufacturing process of the motherboard (reference points to aid alignment of the layers). | My System Specs | | System Manufacturer/Model Number Dwarf Dwf/11/2012 OS Windows 7 Ultimate x64 Service Pack 1 CPU Intel Core-i5-3570K 4-core @ 3.4GHz (Ivy Bridge) (OC 4.2GHz) Motherboard ASRock Z77 Extreme4-M Memory 4 x 4GB DDR3-1600 Corsair Vengeance CMZ8GX3M2A1600C9B (16GB) Graphics Card 2 x AMD Radeon HD7770 1GB CrossFired (OC 1100MHz/1250MHz) Sound Card Realtek High Definition on board solution (ALC 898) Monitor(s) Displays ViewSonic VA1912w Widescreen (VGA) Screen Resolution 1440x900 Keyboard Microsoft Comfort Curve Keyboard 3000 (USB) Mouse Microsoft Comfort Mouse 3000 for Business (USB) PSU XFX Pro Series 850W Semi-Modular Case Gigabyte IF233 Cooling 1 x 120mm Front Inlet 1 x 120mm Rear Exhaust Hard Drives OCZ Agility 3 SSD 120GB SATA III x2 (RAID 0)
Samsung HD501LJ 500GB SATA II x2
Hitachi HDS721010CLA332 1TB SATA II
Iomega 1.5TB Ext USB 2.0
WD 2.0TB Ext USB 3.0 Internet Speed NetGear DG834Gv3 ADSL Modem/Router (Ethernet) ~4.0 Mb/s (O2) Antivirus Avast! 7.0.1474 Browser IE 9 Other Info Optical Drive: HL-DT-ST BD-RE BH10LS30 SATA Bluray
Lexmark S305 Printer/Scanner/Copier (USB)
CTF-430 Tablet & Pen
WEI Score: 7.7/7.9/7.4/7.4/7.9
Asus Eee PC 1011PX Netbook (Windows 7 x86 Starter) |
25 Feb 2010
|
#8 | | |
Staple Head and Fumz:
Thank you for your responses. Please misunderstand me. I am simply stating my observation which may be wrong. If so please correct me. I know there must be something wrong somewhere.
I checked by using a circuit tester the conductivity between the metal area around the mounting hole and other area on the mobo. The result is that the mounting hole area is NOT electrically isolated on the mobo or it is electrically conductive to ground plane of the mobo to which minus pin of the 24 pin power supply connector, metal enclosures of the USB connectors, the audio connectors, etc. are conductive.
It appears to me that using insulation(non-metalic) stand-offs is the only way to avoid electrical contact between the mounting holes and the chassis through the stand-offs. | My System Specs | | OS W7 Ult x64 CPU Phenom II x4 970 Motherboard Gigabyte GA-790XTA-UD4 Memory 16GB DDR3 1333 G.Skill F3-10666CL9D-8GBXL x2 Graphics Card ATI Radeon HD5770 Sound Card Asus Xonar DS Monitor(s) Displays 24' x2, Gateway FPD2485W, Dell UltraSharp U2410 Screen Resolution 1920x1200 PSU Corsair VX450W 450W Case Cooler Master STORM Scout Model: SGC-2000-KKN1-GP Cooling Cooler Master Hyper TX3 Hard Drives Hitachi 1TB/7200rpm HDE721010SLA330
Hitachi 1TB/7200rpm HDS721010CLA332 Internet Speed 20Mbps/4Mbps Other Info 2nd machine: Vista x64/W7 x64, MSI K8T Neo, Athlon 3200+, 2GB, Radeon X850Pro |
25 Feb 2010
|
#9 | | |
maybe its the PSU itself, maybe a connection is loose inside or a wire touching another wire? | My System Specs | | Computer type Laptop System Manufacturer/Model Number ASUS G60-RBBX05 OS Win7 Home Premium 64x CPU Intel Core 2 Duo P7450 / 2.13 GHz (2.29 with Extreme Turbo) Memory 4 GB PC-6400 Hyundai (2X2) at 800Mhz Graphics Card NVIDIA GeForce GTX 260M 1GB DDR3 VRAM Monitor(s) Displays 16" LED Backlit Screen Resolution 1366 x 768 on laptop 1600x1050 max res on 22" external mon Keyboard Chicklet type back-lit (white light) keyboard Mouse Logitech G9 Laser Mouse 3200dpi and 1000 reports per minute PSU 6-cell Lithium ion { lasts 1.5 hours } Case ASUS G60 Laptop Hard Drives OCZ Agility 3 60GB SSD / 320 GB - Serial ATA-150 - 7200 rpm Internet Speed Comcast 8.60mb/s up - 3.11mb/s down Antivirus MSE Browser Firefox Other Info General mid-budget gaming Comp. Low batterylife - High FrameRates - currently overheating problems :(
2nd Rig: Case: Rosewill BLACKHAWK Gaming ATX Mid Tower Computer Case
Mobo: GIGABYTE GA-990FXA-UD3
CPU: AMD FX-6200 Zambezi 3.8GHz (4.1GHz Turbo)
Heatsink: COOLER MASTER V8 CPU Cooler
RAM: Patriot Viper 3 8GB (2 x 4GB) 240-Pin DDR3 SDRAM 1866 (PC3 15000)
GPU: SAPPHIRE Radeon HD 6850 1GB 2 |
25 Feb 2010
|
#10 | | |

Quote: Originally Posted by Dwarf The other holes (those without a ring of solder) are not mounting holes for the motherboard/chassis, but are for attaching the processor heatsink assembly (when located round the processor socket). Elsewhere, they will be due to the manufacturing process of the motherboard (reference points to aid alignment of the layers). The two pictures show top and bottom side views of the same hole. | My System Specs | | OS W7 Ult x64 CPU Phenom II x4 970 Motherboard Gigabyte GA-790XTA-UD4 Memory 16GB DDR3 1333 G.Skill F3-10666CL9D-8GBXL x2 Graphics Card ATI Radeon HD5770 Sound Card Asus Xonar DS Monitor(s) Displays 24' x2, Gateway FPD2485W, Dell UltraSharp U2410 Screen Resolution 1920x1200 PSU Corsair VX450W 450W Case Cooler Master STORM Scout Model: SGC-2000-KKN1-GP Cooling Cooler Master Hyper TX3 Hard Drives Hitachi 1TB/7200rpm HDE721010SLA330
Hitachi 1TB/7200rpm HDS721010CLA332 Internet Speed 20Mbps/4Mbps Other Info 2nd machine: Vista x64/W7 x64, MSI K8T Neo, Athlon 3200+, 2GB, Radeon X850Pro PC reboots if someone walk by problems? All times are GMT -5. The time now is 11:20 PM. | |