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Windows 7: mouse & keyboard wont work


25 Feb 2010   #1

Windows 7 Ultimate
 
 
mouse & keyboard wont work

hey guys,

about a day ago my keyboard and mouse stop working as soon as windows starts.
the keyboard works before windows starts, like to enter the boot menu, advanced menu, and set up. do you guys have any ideas on how this could have happened? any suggestions? thanks in advanced!!!!


My System SpecsSystem Spec
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25 Feb 2010   #2
zap

Windows 7
 
 

We need to know what you are using.

PS2 Mouse and Kayboard?
USB Mouse and Keyboard?
Wireless Mouse and Keyboard?

Have you restarted the computer?
My System SpecsSystem Spec
26 Feb 2010   #3

Windows 7 Ultimate
 
 

oh sorry, PS2 mouse and keyboard. yes i have restarted the computer, i have also tried safe mode with networking, and i have used options from the advanced menu. i have also disconnected then and plugged then back in, it doesnt seems to work.
My System SpecsSystem Spec
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26 Feb 2010   #4

MS Windows 7 Ultimate SP1 64-bit
 
 

Try another mouse and keyboard.
My System SpecsSystem Spec
26 Feb 2010   #5
zap

Windows 7
 
 

Try swapping ports. Typically the Mouse Port is green and the keyboard is pink or orange. Also the mouse port is typically the inboard port. with the computer up and running, plug in USB mouse and keyboard.
My System SpecsSystem Spec
26 Feb 2010   #6

Windows 7 Ultimate
 
 

i tried swapping spots, it didnt really help. im gonna see if i can get a hold of another keyboard.
My System SpecsSystem Spec
26 Feb 2010   #7

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc
 
 

Try a system restore, some corruptiion may have ocurred.

If that does not work, go the borrowed keyboard and mouse route.
My System SpecsSystem Spec
01 Mar 2010   #8

Windows 7 Ultimate
 
 

Quote   Quote: Originally Posted by richc46 View Post
Try a system restore, some corruptiion may have ocurred.

If that does not work, go the borrowed keyboard and mouse route.
i tried the system restore, and it worked great!!!! thanks for the tip.

rep added
My System SpecsSystem Spec
01 Mar 2010   #9

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc
 
 

Hey, thanks.

Such a good feeling when I can help.
My System SpecsSystem Spec
02 Mar 2010   #10

win 7
 
 

Similar trouble. New system running Windows 7 x64 on asus maximusIII Formula. Will randomly come out of sleep mode with inoperative keyboard. reinstalling keyboard drivers by unplugging (USB) and plugging back in results in keyboard working again. Power options set to: HD off after 20min,sleep after 30 min, hybrid sleep off, Hibernate never, wake timers enable, USB selective suspend enabled power button action shut down (Should this be different if I push power button to awaken?). Using an old PS/2 keyboard seems to avoid the problem.Have downloaded newest drivers for the keyboard from logitech.Suggestions? Thanks.
My System SpecsSystem Spec
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 mouse & keyboard wont work




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