DVD Drive not working

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dfs4

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I have a dell 1545 and the dvd drive won't detect dvd recordables or the blank cd. It is a dvd/cd +- drive. It does work when I put in the vista dvd and a movie dvd I have.

IS there something wrong with the dvd drive? I will probably get a new one from dell.. but just checking here before I talk to the annoying dell agents.
 
Last edited:

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Dell Inspiron
OS
Microsoft Windows 7 Home Premium 32-bit 7600 Multiprocessor Free
CPU
Intel(R) Core(TM) i3-4030U CPU @ 1.90GHz
Motherboard
Dell Inc. 0CG89M
Memory
4.00 GB
Graphics Card(s)
Intel(R) HD Graphics Family
Sound Card
High Definition Audio Device
Drivers & Downloads=

It seems that you have quite a lot of firmware updates for your drive. =)
 

My Computer

Computer Manufacturer/Model Number
Dell Studio XPS 8000
OS
Windows 7 Home Premium
dfs said:
I have a dell 1545 and the dvd drive won't detect dvd recordables or the blank cd. It is a dvd/cd +- drive. It does work when I put in the vista dvd and a movie dvd I have.

Faulty dvd drive? I will probably get a new one from dell.. but just checking here before I talk to the annoying dell agents.
Click to expand...

Have you checked the autoplay settings?
Myself, I turn them all off, but I don't play music CDs on the PC.
Still, could be that category is set to "do nothing" or whatever.
 

My Computer

Computer Manufacturer/Model Number
HP Media Center
OS
Windows 7 32 bit
CPU
AMD 5200+ dual core
Memory
2 GB
Graphics Card(s)
NVidia GeForce 6150SE 128 MB
Monitor(s) Displays
CRT
Screen Resolution
1280x1024
Hard Drives
500 GB Sata internal :

SIIG USB 3.0 docking stations w/WD Caviar Black 6 Gb/s drives
Keyboard
PS/2
Mouse
PS/2 Wheel Mouse
Other Info
SIIG USB 3.0 PCIexpress card.
Downloaded the new drivers and still get the same result.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Dell Inspiron
OS
Microsoft Windows 7 Home Premium 32-bit 7600 Multiprocessor Free
CPU
Intel(R) Core(TM) i3-4030U CPU @ 1.90GHz
Motherboard
Dell Inc. 0CG89M
Memory
4.00 GB
Graphics Card(s)
Intel(R) HD Graphics Family
Sound Card
High Definition Audio Device
Did you get windows 7 from an upgrade installation or a custom installation? For your computer, the default os is vista. If you did an upgrade installation, you will need to start over and do a custom installation because some system files were probably corrupt.
Try this: Cmd (elevated)
sfc /scannow
 

My Computer

Computer Manufacturer/Model Number
Dell Studio XPS 8000
OS
Windows 7 Home Premium
Try installing the intel matrix driver if you have AHCI enabled in the bios - what happens W7 installs the driver during install but for full functionality you need to install the latest intel matrix storage manager software/driver - this can cause problems with DVD drives and intel chipsets.
Intel(R) Matrix Storage Manager
 

My Computer

OS
XP, Vista, W7 64bit Home Premium
CPU
Intel Core Duo 6850 3.0 ghz @ 3.7 ghz
Motherboard
Asus P5E
Memory
4GB Corsair DDR 2 PC-6400
Graphics Card(s)
Ati 4870 1ghz
Sound Card
Supreme FX 11
Monitor(s) Displays
View Sonic VX1962wm
Screen Resolution
1680 X1050
Hard Drives
3 Seagate Sata Drives 160gb 250gb 500gb
PSU
Thermaltake 600 watt
Case
NZXT Alpha
Cooling
3X120cm Fans
Keyboard
Microsoft Digital Media Pro Keyboard
Mouse
Microsoft Wheel Mouse Optical
Internet Speed
1.5Mb to 8Mb/384k
nothing has worked so far. but then on a website it said someone managed to fix by installing 'Nero' and then tweaking some setting in Nero(something about changing the permission from one user to all users) and it worked for them. I installed Nero and couldn't find that but went ahead and tried burning a couple files on the DVD recordable and it worked to my surprise and frustration. Now when the files are copied and I go to my computer, the dvd-drive detects it and I can work with the files just fine.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Dell Inspiron
OS
Microsoft Windows 7 Home Premium 32-bit 7600 Multiprocessor Free
CPU
Intel(R) Core(TM) i3-4030U CPU @ 1.90GHz
Motherboard
Dell Inc. 0CG89M
Memory
4.00 GB
Graphics Card(s)
Intel(R) HD Graphics Family
Sound Card
High Definition Audio Device
It looks like you just needed a program that writes to the CD/DVD. I bet it works with any CD/DVD writer. What do you want the system to do with a blank CD if you do not try to write on it?
 

My Computer

Computer Manufacturer/Model Number
HP, Dell, Gateway, Toshiba - 4 laptops and 2 desktops
OS
Vista, Windows7, Mint Mate, Zorin, Windows 8
CPU
from 1.6GHz Duo to i7
Monitor(s) Displays
2x HP w2207
Hard Drives
5x HDD, 7x SSD, 12x Externals
Keyboard
with trackball - no mices
Mouse
Trackball mice
Internet Speed
DSL 6000
whs said:
What do you want the system to do with a blank CD if you do not try to write on it?
Click to expand...
Well I don't want it to do anything. The problem was that the laptop wasn't detecting blank CDs or DVDs. It was but it would give me 'Windows can't read the disc in drive' error message everytime I tried to open the dvd drive in my computer.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Dell Inspiron
OS
Microsoft Windows 7 Home Premium 32-bit 7600 Multiprocessor Free
CPU
Intel(R) Core(TM) i3-4030U CPU @ 1.90GHz
Motherboard
Dell Inc. 0CG89M
Memory
4.00 GB
Graphics Card(s)
Intel(R) HD Graphics Family
Sound Card
High Definition Audio Device
dfs said:
whs said:
What do you want the system to do with a blank CD if you do not try to write on it?
Click to expand...
Well I don't want it to do anything. The problem was that the laptop wasn't detecting blank CDs or DVDs. It was but it would give me 'Windows can't read the disc in drive' error message everytime I tried to open the dvd drive in my computer.
Click to expand...

Right, it could not read it because there was nothing on it - LOL. Wouln't you think that this is logical?
 

My Computer

Computer Manufacturer/Model Number
HP, Dell, Gateway, Toshiba - 4 laptops and 2 desktops
OS
Vista, Windows7, Mint Mate, Zorin, Windows 8
CPU
from 1.6GHz Duo to i7
Monitor(s) Displays
2x HP w2207
Hard Drives
5x HDD, 7x SSD, 12x Externals
Keyboard
with trackball - no mices
Mouse
Trackball mice
Internet Speed
DSL 6000
whs said:
dfs said:
whs said:
What do you want the system to do with a blank CD if you do not try to write on it?
Click to expand...
Well I don't want it to do anything. The problem was that the laptop wasn't detecting blank CDs or DVDs. It was but it would give me 'Windows can't read the disc in drive' error message everytime I tried to open the dvd drive in my computer.
Click to expand...

Right, it could not read it because there was nothing on it - LOL. Wouln't you think that this is logical?
Click to expand...

I think, whs, that you are missing the problem. The problem isn't so simple as the disk simply didn't have anything on it. It is because Windows is unable to format the disk properly or something so you cannot write to a blank disk.

Can you confirm the issue for whs and me? thread starter?
 

My Computer

Computer Manufacturer/Model Number
Dell Studio XPS 8000
OS
Windows 7 Home Premium
whs said:
dfs said:
whs said:
What do you want the system to do with a blank CD if you do not try to write on it?
Click to expand...
Well I don't want it to do anything. The problem was that the laptop wasn't detecting blank CDs or DVDs. It was but it would give me 'Windows can't read the disc in drive' error message everytime I tried to open the dvd drive in my computer.
Click to expand...

Right, it could not read it because there was nothing on it - LOL. Wouln't you think that this is logical?
Click to expand...
Logical? I am not sure. I have never had blank CD/DVD before without a burning software installed on windows.

Maybe someone here could confirm if it is possible to open a blank CD or DVD recordable without a third-party burning software installed on windows. I would think it is possible to open a blank cd or dvd recordable without getting an error message saying 'windows can't read the disc in drive'...
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Dell Inspiron
OS
Microsoft Windows 7 Home Premium 32-bit 7600 Multiprocessor Free
CPU
Intel(R) Core(TM) i3-4030U CPU @ 1.90GHz
Motherboard
Dell Inc. 0CG89M
Memory
4.00 GB
Graphics Card(s)
Intel(R) HD Graphics Family
Sound Card
High Definition Audio Device
It cant read the disk cause there's nothing on a blank disk to read...
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
LENOVO K450 @3.0GHZ
OS
64-bit Windows 8.1 Pro
CPU
Core(TM) i5 CPU 4330 Haswell @ 3.20GHz
Motherboard
LENOVO
Memory
12.00 GB
Graphics Card(s)
Intel(R) HD Graphics
Sound Card
Intel HD integtrated
Monitor(s) Displays
HP 25' ISP Monitor
Screen Resolution
1900/1020
Hard Drives
(1) ST1000DM003-1CH162 (2) Generic STORAGE DEVICE USB Device (3) Generic STORAGE DEVICE USB Device
Internet Speed
100mb down/10mb up
Pichu said:
whs said:
dfs said:
Well I don't want it to do anything. The problem was that the laptop wasn't detecting blank CDs or DVDs. It was but it would give me 'Windows can't read the disc in drive' error message everytime I tried to open the dvd drive in my computer.
Click to expand...

Right, it could not read it because there was nothing on it - LOL. Wouln't you think that this is logical?
Click to expand...

I think, whs, that you are missing the problem. The problem isn't so simple as the disk simply didn't have anything on it. It is because Windows is unable to format the disk properly or something so you cannot write to a blank disk.

Can you confirm the issue for whs and me? thread starter?
Click to expand...
Well as I said before the dvd-drive would open a vista dvd and a movie dvd. But when I put in the blank cd/dvd recordable it would not open giving me that error. Now I would think it would be logical windows would say something like 'you have to format the disc first before using' .. but the fact that I was reading 'unable to read' error says there is yet unknown problem there that some people seem to have.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Dell Inspiron
OS
Microsoft Windows 7 Home Premium 32-bit 7600 Multiprocessor Free
CPU
Intel(R) Core(TM) i3-4030U CPU @ 1.90GHz
Motherboard
Dell Inc. 0CG89M
Memory
4.00 GB
Graphics Card(s)
Intel(R) HD Graphics Family
Sound Card
High Definition Audio Device
Tews said:
It cant read the disk cause there's nothing on a blank disk to read...
Click to expand...
what? why couldn't it open a blank CD? there is no reason for 'unable to read disc' error. It is like if I delete all the files from a RW dvd .. does that mean I would get the same error?
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Dell Inspiron
OS
Microsoft Windows 7 Home Premium 32-bit 7600 Multiprocessor Free
CPU
Intel(R) Core(TM) i3-4030U CPU @ 1.90GHz
Motherboard
Dell Inc. 0CG89M
Memory
4.00 GB
Graphics Card(s)
Intel(R) HD Graphics Family
Sound Card
High Definition Audio Device
dfs said:
Tews said:
It cant read the disk cause there's nothing on a blank disk to read...
Click to expand...
what? why couldn't it open a blank CD? there is no reason for 'unable to read disc' error. It is like if I delete all the files from a RW dvd .. does that mean I would get the same error?
Click to expand...

It should work - i know you said you tried to install the firmware, but did it install? If it were for a previous OS you can get it to install in compatibility mode :

To install a driver OR program in compatibility mode - right click the setup.exe file - click properties - click compatibility - check run in compatibility with vista/xp etc - check run as administrator - leave the rest blank. Start setup.exe and install.

Assuming it did install i can assure you you dont need any extra software to format a blank disc, play, write to or anything - just right click and the options are there - W dvd maker works also, so its software related.
 

My Computer

OS
XP, Vista, W7 64bit Home Premium
CPU
Intel Core Duo 6850 3.0 ghz @ 3.7 ghz
Motherboard
Asus P5E
Memory
4GB Corsair DDR 2 PC-6400
Graphics Card(s)
Ati 4870 1ghz
Sound Card
Supreme FX 11
Monitor(s) Displays
View Sonic VX1962wm
Screen Resolution
1680 X1050
Hard Drives
3 Seagate Sata Drives 160gb 250gb 500gb
PSU
Thermaltake 600 watt
Case
NZXT Alpha
Cooling
3X120cm Fans
Keyboard
Microsoft Digital Media Pro Keyboard
Mouse
Microsoft Wheel Mouse Optical
Internet Speed
1.5Mb to 8Mb/384k
One thing you might want to check are your Autoplay settings. Becuase when you throw the blank disk in, you should at least get an Autoplay window like this.

2010-03-07_1140.png
 

My Computer

Computer Manufacturer/Model Number
HP, Dell, Gateway, Toshiba - 4 laptops and 2 desktops
OS
Vista, Windows7, Mint Mate, Zorin, Windows 8
CPU
from 1.6GHz Duo to i7
Monitor(s) Displays
2x HP w2207
Hard Drives
5x HDD, 7x SSD, 12x Externals
Keyboard
with trackball - no mices
Mouse
Trackball mice
Internet Speed
DSL 6000
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