Windows 7 - DVD Drive not working

Incognito1 · 03-06-2010

I have a dell 1545 and the dvd drive won't detect dvd recordables or the blank cd. It is a dvd/cd +- drive. It does work when I put in the vista dvd and a movie dvd I have.

IS there something wrong with the dvd drive? I will probably get a new one from dell.. but just checking here before I talk to the annoying dell agents.

**Pichu** · 03-06-2010

Drivers & Downloads=

It seems that you have quite a lot of firmware updates for your drive. =)

**MilesAhead** · 03-06-2010

Quote: Originally Posted by dfs

I have a dell 1545 and the dvd drive won't detect dvd recordables or the blank cd. It is a dvd/cd +- drive. It does work when I put in the vista dvd and a movie dvd I have.

Faulty dvd drive? I will probably get a new one from dell.. but just checking here before I talk to the annoying dell agents.

Have you checked the autoplay settings?
Myself, I turn them all off, but I don't play music CDs on the PC.
Still, could be that category is set to "do nothing" or whatever.

Incognito1 · 03-06-2010

Downloaded the new drivers and still get the same result.

**Pichu** · 03-06-2010

Did you get windows 7 from an upgrade installation or a custom installation? For your computer, the default os is vista. If you did an upgrade installation, you will need to start over and do a custom installation because some system files were probably corrupt.
Try this: Cmd (elevated)
sfc /scannow

**whest** · 03-06-2010

Try installing the intel matrix driver if you have AHCI enabled in the bios - what happens Windows 7 installs the driver during install but for full functionality you need to install the latest intel matrix storage manager software/driver - this can cause problems with DVD drives and intel chipsets.
Intel(R) Matrix Storage Manager

Incognito1 · 03-06-2010

nothing has worked so far. but then on a website it said someone managed to fix by installing 'Nero' and then tweaking some setting in Nero(something about changing the permission from one user to all users) and it worked for them. I installed Nero and couldn't find that but went ahead and tried burning a couple files on the DVD recordable and it worked to my surprise and frustration. Now when the files are copied and I go to my computer, the dvd-drive detects it and I can work with the files just fine.

**whs** · 03-06-2010

It looks like you just needed a program that writes to the CD/DVD. I bet it works with any CD/DVD writer. What do you want the system to do with a blank CD if you do not try to write on it?

Incognito1 · 03-07-2010

Quote: Originally Posted by whs

What do you want the system to do with a blank CD if you do not try to write on it?

Well I don't want it to do anything. The problem was that the laptop wasn't detecting blank CDs or DVDs. It was but it would give me 'Windows can't read the disc in drive' error message everytime I tried to open the dvd drive in my computer.

**whs** · 03-07-2010

Quote: Originally Posted by dfs

Quote: Originally Posted by whs

What do you want the system to do with a blank CD if you do not try to write on it?

Well I don't want it to do anything. The problem was that the laptop wasn't detecting blank CDs or DVDs. It was but it would give me 'Windows can't read the disc in drive' error message everytime I tried to open the dvd drive in my computer.

Right, it could not read it because there was nothing on it - LOL. Wouln't you think that this is logical?