Try a firmware update for the dvd drive - it may need to be installed in compatibility mode with the OS it was written for.
To install a driver
, program or firmware in compatibility mode - right click the setup.exe file - click properties - click compatibility - check run in compatibility with vista/xp etc - check run as administrator - leave the rest blank. Start setup.exe and install.
See if there is a firmware update here : Product search results
I just had a look at one of the models listed and there is a application HP MediaSmart DVD Application Update have you installed this? I couldn't see a firmware update for the dvd drive.
If that doesnt work uninstall the burning software you installed, or do a system restore around it - that way you can undo the restore, and you wont have to reinstall anything if that doesnt fix it. Window 7 comes with its own burning software etc. which works, so after a restore try it - you just right click the drive for options, or to burn a dvd open DVD Maker - you can also download movie maker its a part of the windows live suite - Essentials - Windows Live
Do this if the above has no effect - for intel - if you have intel chipset and AHCI enabled in the bios download the intel matrix storage manager and install - its also available on your driver page : http://downloadcenter.intel.com/Deta...17882&lang=eng
Do you have an internal or external dvd drive? * Here is a reply to the same problem i just found in bing search -
USE AS LAST RESORT but check what i highlighted in bold below:
Hi does anyone know how i can update this dvd drive on the hp iq506 touchscreen computer, tsst corp cddvdw ts-t633a dvd drive. Its only reading as a cd rom and i am using nero 8 and dvds dont play on regular dvd players.
Re: tsst corp cddvdw ts-t633a dvd drive update needed Options
02-16-2009 07:22 PM
Are you saying that the PC's DVD player cannot read a factory-pressed DVD? Problem is often the cause of multiple burn applications. I would remove all burn applications. Run the reg fix. Reload Nero and retest. You may have a bad DVD laser. http://support.microsoft.com/?scid=k...4060&x=12&y=13
If the drive can read burned DVDs but the burned DVDs is not playable on a home player, then you need to make sure that Nero is set to burn in DVD-ROM (ISO) or DVD-Video mode. If you use DVD+R media, then you need to set the booktype to DVD-ROM prior to the burn
. Note that some burners cannot set the booktype to DVD-ROM. Only other option is to use DVD-R media. Always burn at 8x max. I prefer 4x.
Search results : http://www.bing.com/search?q=TSSTcor...ox&FORM=IE8SRC http://www.sevenforums.com/gtsearch....sa=Search#1110