Getting different RAM-amounts showing...

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  1. Posts : 7
    Windows 7 64-bit
       #1

    Getting different RAM-amounts showing...


    Hey Guys !

    My first time here and I hope u can help me lol
    I have looked on some of the other threads regarding similar
    problems but I cant relly find my specific one.

    My problem is: I have installed 6 GB Ram and when I boot up my PC
    I get 6 most of the time. But sometimes I only get 4, and even just 2.
    When I look at the System info in Win7 I see:

    Installed Physical Memory (RAM) 6,00 GB
    Total Physical Memory 6,00 GB
    Available Physical Memory 4,66 GB (for example)

    So far so good - OS take what it needs and so on.
    But... When I start up my PC, I sometimes just get 2 or 4
    showing up in Total Physical Memory ?

    My system:
    OS - Windows 7 Home Premium 64-bit
    Cpu - Intel Xeon W3520 (920...)
    Mobo - Gigabyte EX58-UD5 (BIOS update F11, latest I think)
    VGA - HD 4890
    I am running Win7 on Intel SSD 160 GB

    I have checked and rechecked my wiring and how the RAM is set into the Mobo.
    I have checked the Max Memory button in system config, all ok.
    I have used a couple of memtests including Win7's own. Nothing wrong !
    I am running my memory and system on stock without any OC.
    It is stable - Running Prime (over night), 3DMark and so on without any problems.
    My Bios is more or less set to its default parameters. (One thing though -
    I cant see any remapping settings in the BIOS for the Gigabyte...
    Am I missing something ? )

    So - Does anyone have a clue ?
    I thought RAM-strips were pretty much dead or alive...
    And as I can get use of all of my 6 GB's most of the time
    I presume my three strips are all alive lol

    Thanks for reading !
    Last edited by 12 Monkeys; 08 Mar 2010 at 12:02.
      My Computer


  2. Posts : 3,300
    Win7 Home Premium 64x
       #2

    Is your ATI HD 4890 Vapor-X card using your memory? It might be set to use its own Ram and your system Ram. that would explain the drop from 6 to 4.6.

    As for the drop to 2-4g Ram, I would say that either the Ram is not in the correct slots if it is a pair it needs to be in the correct slots. or tricannel would need to be in the correct three slots. Just first things to check I guess.

    I am assuming you are using 64x as 32x would not show more than 3-3.25 Ram available.
      My Computer


  3. Posts : 7
    Windows 7 64-bit
    Thread Starter
       #3

    Thx for input !

    My Win 7 is 64x.
    I have ckecked the slots and they are the right ones.
    The drop in Available Physical Memory is not important,
    it should drop when the system is in use. It is the difference between
    Installed and Total that is my problem. Btw, Installed always shows 6 GB
    so my system recognizes the RAM.
      My Computer


  4. Posts : 3,300
    Win7 Home Premium 64x
       #4

    BTW, Welcome to the forum.... I do know that RAM can be partially bad as in a section of the Ram cant be used. Maybe install only one stick at a time and do Memtest on each single stick. I know that when they are in Dual or Tri channel, the writing to the Ram is treated as one stick so it might not be catching the bad sections. I don't know if that will give you a failed test or not though.

    I don't know what else to suggest as the Installed Ram amount is correct. I would say the BIOS would also say 6G. You might also want to check in the Event logs and see if anything is giving you an error.
      My Computer


  5. Posts : 2,685
    Windows 7 Ultimate x86-64
       #5

    You have a Xeon CPU in a Socket LGA 1366 board? The max memory does nothing - its for debugging purposes. I would reset the CMOS, and then put in a matched triple channel kit if its a LGA 1366 or dual channel system. You should also match the RAM in kits, with the same brand, same timings, same frequency.
      My Computer


  6. Posts : 7
    Windows 7 64-bit
    Thread Starter
       #6

    Frostmourne said:
    You have a Xeon CPU in a Socket LGA 1366 board? The max memory does nothing - its for debugging purposes. I would reset the CMOS, and then put in a matched triple channel kit if its a LGA 1366 or dual channel system. You should also match the RAM in kits, with the same brand, same timings, same frequency.
    The socket LGA1366 is right one yes. On the Intel site and on the
    manufactor-box that what it says.
    And my RAM is a matched Mushkin kit from the same box.
    All settings the same of course.
    And I have reset the CMOS...
      My Computer


  7. Posts : 7
    Windows 7 64-bit
    Thread Starter
       #7

    This is very frustrating...
    I have rerun the memtest - Memtest86.
    It says all is ok - Passed.
    I have taken one and one strip out of the mobo, I have
    tried all the different slots and I have tried different settings in the BIOS....
    Still: Most boots I get 6 GB showing and then suddenly 4...
    AArghhh
      My Computer


  8. Posts : 3,300
    Win7 Home Premium 64x
       #8



    Could this be the problem?

    According to Intel spec definition that XMP DIMMs and DDR3-1600 above are supported for one DIMM per channel only
    (Nore2)
    When enabling Dual Channel mode with 2 memory modules, be sure to install them in the DDR3_1 and DDR3_3 sockets
    (Note3)
    When enabling 3 Channel mode with 3 memory modules, be sure to install them in the DDR3_1, DDR3_3 and DDR3_5 sockets
    When enabling 3 Channel mode with 4 memory modules, be sure to install them in the DDR3_1, DDR3_2, DDR3_3 and DDR3_5 sockets


    Also, I did not see Mushkin on this list of supported Memory types.
      My Computer


  9. Posts : 7
    Windows 7 64-bit
    Thread Starter
       #9

    It also says:
    Memory modules listed below are for reference only. Due to massive memory models on the market, we can only verify some of them
    I have not heard of Mushkin having any known issues with Gigabyte-boards
    or vice-versa. (And the modules are installed in slots 1,3 and 5.)
    But... - Maybe u have a point. Matching RAM and boards seems sometimes to create
    different kinds of problems.
    It seems that I just have to bite the bullet and buy new RAM
      My Computer


  10. Posts : 3,300
    Win7 Home Premium 64x
       #10

    Does the Mushkin package you purchased allow the RAM to be set up in Dual Channel as the setup had shown: (the performance increase from Dual to TRI is not tremendous)

    When enabling Dual Channel mode with 2 memory modules, be sure to install them in the DDR3_1 and DDR3_3 sockets

    Maybe try this and see if the RAM still disappears.

    Also, CPU-Z CPUID is a great program for seeing what your system specs are for your CPU and RAM and it might shed some light on the problem
      My Computer


 
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