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Windows 7: Problem with USB Mouse.

08 Mar 2010   #1
JJackJi

WIN 7
 
 
Problem with USB Mouse.

Hi, Guys this is my first post, I have searched the forum and the web, but not really a solution that works for my problem.

Anyways, I recently bought an OCZ Eclipse mouse. And so far I have two problems:

Problem 1: occasionally, the mouse would freeze and ONLY THE RIGHT MOUSE BUTTON works, the cursor moves, but I cannot click anything with the left mouse button. This problem resolves by itself after a while.

Problem 2: It seems that sometimes when I restart the computer, the mouse would stop working. I have to unplug and then plug it in, and it works again. For a while, and then go back to Problem 1.

So what is the problem here?
I have tried this mouse on several computers. One has Windows 7 and one has Windows XP, so i doubt it is the O/S that is causing the problem

I doubt I can convince my retailer that this mouse is faulty since the problem is really irregular and sometimes, the mouse works fine for hours, sometimes it freezes every 10 minutes.

I cannot ask the retailer (Canada Computers) to stand there and try out the mouse until the problem occurs. Their policy is that if the product is not faulty, they will charge me 15% for refund or exchange!

And OCZ Technical Support is telling me to go back to my retailer since I purchase this mouse just last week!

What should I do guys? I really want a solution to this problem. As it is simply impossible to actually game with this gaming mouse (Imagine you playing a FPS and suddenly you see an enemy and you cannot even shoot!) .

Any help would be appreciated!!!


My System SpecsSystem Spec
08 Mar 2010   #2
Everlong

 

Welcome to the Seven Forums.

Have you tried installing the latest drivers for your mouse?
My System SpecsSystem Spec
08 Mar 2010   #3
JJackJi

WIN 7
 
 

There is no driver, the CD that it came with only had this software that allows the user to change the profile of the mouse (it has 4 different profile setting so that 4 different people can use it with different preferences). And on the official OCZ website there is no driver either.

It is suppose to be a plug and play USB Mice
My System SpecsSystem Spec
Reply

 Problem with USB Mouse.




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