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Windows 7: Cd-drive does not eject

11 Mar 2010   #1
K4mM3

windows 7
 
 
Cd-drive does not eject

Hi !
I have Acer 4810TG. If I start computer (turn power on) and press cd drive eject button then it opens. If windows is loaded then it doesn't eject anymore. cd drive ejects when I open MyComputer - Cd Drive - Right Click - Eject. But with button It does nothing. I reinstalled windows 7 ultimate 32bit and still same problem. Need help ...

-Kaimar-


My System SpecsSystem Spec
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11 Mar 2010   #2
Jonathan_King

Windows 7 Professional x64
 
 

Welcome!

Try upgrading the firmware on your drive. You can also try updating the drivers for it in Device Manager.

Good luck,
~JK
My System SpecsSystem Spec
11 Mar 2010   #3
K4mM3

windows 7
 
 

tnx for fast reply. I'll try that.

Well, driver software for my device is up to date. I can't find firmware. Device is HL-DT-ST DVDRAM GU10N ATA Device
My System SpecsSystem Spec
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11 Mar 2010   #4
TGSoldier

 
 

My System SpecsSystem Spec
11 Mar 2010   #5
K4mM3

windows 7
 
 

Are there more any other solutions to suggest ? Firmware upgrade seems to be hard work :P cd Drive worked fine with windows vista. If not then I still try to upgrade. What if I install windows 7 64bit ?
My System SpecsSystem Spec
11 Mar 2010   #6
Jonathan_King

Windows 7 Professional x64
 
 

Well you can try running a system files check. Open an elevated command prompt and enter sfc /scannow.
My System SpecsSystem Spec
11 Mar 2010   #7
K4mM3

windows 7
 
 

I forget to say that if i press eject button then hdd lights goes on for few sec. Scanning right now.

scan is complete. Windows Resource Protection did not find any integrity violations.
My System SpecsSystem Spec
12 Mar 2010   #8
K4mM3

windows 7
 
 

Well, in that firmware page they answered ''I do not think this is a firmware problem''. Installing win7 64bit right now, mby it helps. Any other suggestions ?

-Kaimar-

I noticed now that if i push few times eject button then cd drive dissapears from My computer and from Device Manager too. It seems windows thinks that eject button is cd drive power off button :P. With 64bit problem stays.

Could it be registry issue ?
I made this
Another thing to try would be to disable the driver signing permanently by disabling the integrity checks flag. To do this follow these instructions:
  1. Click on Start > All Programs > Accessories > Right click Command Prompt > Run as administrator.
  2. Paste the following line into the Command Prompt window and hit Enter

    bcdedit /set loadoptions DDISABLE_INTEGRITY_CHECKS
  3. Restart the computer.
After that this is not happening anymore. but still cd drive is not opening by button. ''I noticed now that if i push few times eject button then cd drive dissapears from My computer and from Device Manager too.''

PROBLEM SOLVED BY INSTALLING OpticalDrive PM Application!!!

Thank u all who tried to help !!!
My System SpecsSystem Spec
12 Mar 2010   #9
Jonathan_King

Windows 7 Professional x64
 
 

Thank you for posting your solution. Glad it's working now.
My System SpecsSystem Spec
11 Jan 2011   #10
NoN

Windows 7 Professional SP1 - x64 [Non-UEFI Boot]
 
 

Quote   Quote: Originally Posted by K4mM3 View Post
Well, in that firmware page they answered ''I do not think this is a firmware problem''. Installing win7 64bit right now, mby it helps. Any other suggestions ?

-Kaimar-

I noticed now that if i push few times eject button then cd drive dissapears from My computer and from Device Manager too. It seems windows thinks that eject button is cd drive power off button :P. With 64bit problem stays.

Could it be registry issue ?
I made this
Another thing to try would be to disable the driver signing permanently by disabling the integrity checks flag. To do this follow these instructions:
  1. Click on Start > All Programs > Accessories > Right click Command Prompt > Run as administrator.
  2. Paste the following line into the Command Prompt window and hit Enter

    bcdedit /set loadoptions DDISABLE_INTEGRITY_CHECKS
  3. Restart the computer.
After that this is not happening anymore. but still cd drive is not opening by button. ''I noticed now that if i push few times eject button then cd drive dissapears from My computer and from Device Manager too.''

PROBLEM SOLVED BY INSTALLING OpticalDrive PM Application!!!

Thank u all who tried to help !!!
How come you forgot the Acer Optical Drive PM Application...?

It is a manufacturer apps install since the beginning, surely you must have uninstall it!

By the way, if you want to know the DVD Burner firmware version, you should open the device manager (screenshot), then scroll the list for hardware ID (Drive_____xxxx___):


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