Cd-drive does not eject


  1. Posts : 9
    windows 7
       #1

    Cd-drive does not eject


    Hi !
    I have Acer 4810TG. If I start computer (turn power on) and press cd drive eject button then it opens. If windows is loaded then it doesn't eject anymore. cd drive ejects when I open MyComputer - Cd Drive - Right Click - Eject. But with button It does nothing. I reinstalled windows 7 ultimate 32bit and still same problem. Need help ...

    -Kaimar-
      My Computer


  2. Posts : 13,354
    Windows 7 Professional x64
       #2

    Welcome!

    Try upgrading the firmware on your drive. You can also try updating the drivers for it in Device Manager.

    Good luck,
    ~JK
      My Computer


  3. Posts : 9
    windows 7
    Thread Starter
       #3

    tnx for fast reply. I'll try that.

    Well, driver software for my device is up to date. I can't find firmware. Device is HL-DT-ST DVDRAM GU10N ATA Device
    Last edited by Brink; 12 Mar 2010 at 10:02. Reason: merged consecutive posts
      My Computer


  4. Posts : 1,161
    Windows 8.1 PRO
       #4
      My Computer


  5. Posts : 9
    windows 7
    Thread Starter
       #5

    Are there more any other solutions to suggest ? Firmware upgrade seems to be hard work :P cd Drive worked fine with windows vista. If not then I still try to upgrade. What if I install windows 7 64bit ?
      My Computer


  6. Posts : 13,354
    Windows 7 Professional x64
       #6

    Well you can try running a system files check. Open an elevated command prompt and enter sfc /scannow.
      My Computer


  7. Posts : 9
    windows 7
    Thread Starter
       #7

    I forget to say that if i press eject button then hdd lights goes on for few sec. Scanning right now.

    scan is complete. Windows Resource Protection did not find any integrity violations.
    Last edited by Brink; 12 Mar 2010 at 10:02. Reason: merged consecutive posts
      My Computer


  8. Posts : 9
    windows 7
    Thread Starter
       #8

    Well, in that firmware page they answered ''I do not think this is a firmware problem''. Installing win7 64bit right now, mby it helps. Any other suggestions ?

    -Kaimar-

    I noticed now that if i push few times eject button then cd drive dissapears from My computer and from Device Manager too. It seems windows thinks that eject button is cd drive power off button :P. With 64bit problem stays.

    Could it be registry issue ?
    I made this
    Another thing to try would be to disable the driver signing permanently by disabling the integrity checks flag. To do this follow these instructions:

    1. Click on Start > All Programs > Accessories > Right click Command Prompt > Run as administrator.
    2. Paste the following line into the Command Prompt window and hit Enter

      bcdedit /set loadoptions DDISABLE_INTEGRITY_CHECKS
    3. Restart the computer.
    After that this is not happening anymore. but still cd drive is not opening by button. ''I noticed now that if i push few times eject button then cd drive dissapears from My computer and from Device Manager too.''

    PROBLEM SOLVED BY INSTALLING OpticalDrive PM Application!!!

    Thank u all who tried to help !!!
    Last edited by Brink; 12 Mar 2010 at 10:01. Reason: merged consecutive posts
      My Computer


  9. Posts : 13,354
    Windows 7 Professional x64
       #9

    Thank you for posting your solution. Glad it's working now. :)
      My Computer


  10. NoN
    Posts : 4,166
    Windows 7 Professional SP1 - x64 [Non-UEFI Boot]
       #10

    K4mM3 said:
    Well, in that firmware page they answered ''I do not think this is a firmware problem''. Installing win7 64bit right now, mby it helps. Any other suggestions ?

    -Kaimar-

    I noticed now that if i push few times eject button then cd drive dissapears from My computer and from Device Manager too. It seems windows thinks that eject button is cd drive power off button :P. With 64bit problem stays.

    Could it be registry issue ?
    I made this
    Another thing to try would be to disable the driver signing permanently by disabling the integrity checks flag. To do this follow these instructions:

    1. Click on Start > All Programs > Accessories > Right click Command Prompt > Run as administrator.
    2. Paste the following line into the Command Prompt window and hit Enter

      bcdedit /set loadoptions DDISABLE_INTEGRITY_CHECKS
    3. Restart the computer.
    After that this is not happening anymore. but still cd drive is not opening by button. ''I noticed now that if i push few times eject button then cd drive dissapears from My computer and from Device Manager too.''

    PROBLEM SOLVED BY INSTALLING OpticalDrive PM Application!!!

    Thank u all who tried to help !!!
    How come you forgot the Acer Optical Drive PM Application...?

    It is a manufacturer apps install since the beginning, surely you must have uninstall it!

    By the way, if you want to know the DVD Burner firmware version, you should open the device manager (screenshot), then scroll the list for hardware ID (Drive_____xxxx___):
    Attached Thumbnails Attached Thumbnails Cd-drive does not eject-capture.png  
      My Computer


 

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