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Windows 7 - HP Deskjet 935C prints only header, not bodyMy HP deskj |
03-19-2010
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#1 | | |
HP Deskjet 935C prints only header, not bodyMy HP deskj My HP deskjet 935C all of a sudden prints only the addressees of a e-mail message, not the content or body.This is with windows 7, but it worked fine for months with it.
Selecting and highlighting the text and then print selection still prints only the addressees. | My System Specs | | System Manufacturer/Model Number HP Q8200 OS windows 7 CPU Intel Q8200 Motherboard Plegarion Memory 8GB Graphics Card NVDA 9400GT Sound Card built in Monitor(s) Displays HP 17" Screen Resolution max Keyboard MS Wireless Mouse MS wireless Hard Drives 3HD, i internal, 2 external Internet Speed 22MB up, 4GB down Comcast |
03-19-2010
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#2 | | Windows 7 Ultimate 64 bit Steve Ballmer Signature Edition |

Quote: Originally Posted by Ritter197 My HP deskjet 935C all of a sudden prints only the addressees of a e-mail message, not the content or body.This is with windows 7, but it worked fine for months with it.
Selecting and highlighting the text and then print selection still prints only the addressees.  What email client or app do you use??? | My System Specs | | System Manufacturer/Model Number Homebrew PC - "Alpha_Dawg" OS Windows 7 Ultimate 64 bit Steve Ballmer Signature Edition CPU Intel Core 2 Quad - Q9550 - 2.83GHz stock - OC'd to 3.6GHz Motherboard Gigabyte EP45-UD3P Memory 4GB DDR2 800MHz (PC6400) OCZ Reaper Graphics Card Nvidia GE Force 8800 GTS Sound Card Asus Xonar DX Monitor(s) Displays Samsung SyncMaster 2333HD Screen Resolution 1920 x 1080 Keyboard MS Natural Wireless KB Mouse MS Wireless Mouse PSU PC Power & Cooling Silencer 750 Case Gigabyte 3D Aurora Cooling Case is Air - 5ea. 120mm fans (mix of Arctic and Xigmatec) Hard Drives WD Caviar Black 750GB - 7200RPM - 32MB cache
WD Caviar Green 1.5TB - 5400RPM - 64MB cache
WD Caviar Green 2.0TB - 5400RPM - 64MB cache Internet Speed 50 mbps down/5 mbps up Other Info AVerMedia - AVerTVHD G2 Dual Tuner Card |
03-19-2010
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#3 | | |
I use Windows Live Mail, always have since it came into being. | My System Specs | | System Manufacturer/Model Number HP Q8200 OS windows 7 CPU Intel Q8200 Motherboard Plegarion Memory 8GB Graphics Card NVDA 9400GT Sound Card built in Monitor(s) Displays HP 17" Screen Resolution max Keyboard MS Wireless Mouse MS wireless Hard Drives 3HD, i internal, 2 external Internet Speed 22MB up, 4GB down Comcast |
03-20-2010
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#4 | | |
It must be suddenly something with Windows Live Mail, because other documents print and a Test page prints fine too. But I have no idea what could cause it and how to fix it. | My System Specs | | System Manufacturer/Model Number HP Q8200 OS windows 7 CPU Intel Q8200 Motherboard Plegarion Memory 8GB Graphics Card NVDA 9400GT Sound Card built in Monitor(s) Displays HP 17" Screen Resolution max Keyboard MS Wireless Mouse MS wireless Hard Drives 3HD, i internal, 2 external Internet Speed 22MB up, 4GB down Comcast |
03-20-2010
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#5 | | Windows 7 Ultimate 64 bit Steve Ballmer Signature Edition |

Quote: Originally Posted by Ritter197 It must be suddenly something with Windows Live Mail, because other documents print and a Test page prints fine too. But I have no idea what could cause it and how to fix it. It may have been caused by a recent update, or if you have kids... they like to click. Check all the settings regarding printing in Live Mail. | My System Specs | | System Manufacturer/Model Number Homebrew PC - "Alpha_Dawg" OS Windows 7 Ultimate 64 bit Steve Ballmer Signature Edition CPU Intel Core 2 Quad - Q9550 - 2.83GHz stock - OC'd to 3.6GHz Motherboard Gigabyte EP45-UD3P Memory 4GB DDR2 800MHz (PC6400) OCZ Reaper Graphics Card Nvidia GE Force 8800 GTS Sound Card Asus Xonar DX Monitor(s) Displays Samsung SyncMaster 2333HD Screen Resolution 1920 x 1080 Keyboard MS Natural Wireless KB Mouse MS Wireless Mouse PSU PC Power & Cooling Silencer 750 Case Gigabyte 3D Aurora Cooling Case is Air - 5ea. 120mm fans (mix of Arctic and Xigmatec) Hard Drives WD Caviar Black 750GB - 7200RPM - 32MB cache
WD Caviar Green 1.5TB - 5400RPM - 64MB cache
WD Caviar Green 2.0TB - 5400RPM - 64MB cache Internet Speed 50 mbps down/5 mbps up Other Info AVerMedia - AVerTVHD G2 Dual Tuner Card |
03-21-2010
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#6 | | |
There are no kids in the house and I am the only person using the computer.What settings do you want me to check?
Strangely the "helper" for the printer finds nothing wrong!
Printer is on and wireless light is also on. | My System Specs | | System Manufacturer/Model Number HP Q8200 OS windows 7 CPU Intel Q8200 Motherboard Plegarion Memory 8GB Graphics Card NVDA 9400GT Sound Card built in Monitor(s) Displays HP 17" Screen Resolution max Keyboard MS Wireless Mouse MS wireless Hard Drives 3HD, i internal, 2 external Internet Speed 22MB up, 4GB down Comcast |
03-21-2010
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#7 | | Windows 7 Ultimate 64 bit Steve Ballmer Signature Edition |

Quote: Originally Posted by Ritter197 There are no kids in the house and I am the only person using the computer.What settings do you want me to check?
Strangely the "helper" for the printer finds nothing wrong!
Printer is on and wireless light is also on. I'd check the settings in Live Mail for printing...
Since you said the printer prints everything else fine... it must be a setting in LM. | My System Specs | | System Manufacturer/Model Number Homebrew PC - "Alpha_Dawg" OS Windows 7 Ultimate 64 bit Steve Ballmer Signature Edition CPU Intel Core 2 Quad - Q9550 - 2.83GHz stock - OC'd to 3.6GHz Motherboard Gigabyte EP45-UD3P Memory 4GB DDR2 800MHz (PC6400) OCZ Reaper Graphics Card Nvidia GE Force 8800 GTS Sound Card Asus Xonar DX Monitor(s) Displays Samsung SyncMaster 2333HD Screen Resolution 1920 x 1080 Keyboard MS Natural Wireless KB Mouse MS Wireless Mouse PSU PC Power & Cooling Silencer 750 Case Gigabyte 3D Aurora Cooling Case is Air - 5ea. 120mm fans (mix of Arctic and Xigmatec) Hard Drives WD Caviar Black 750GB - 7200RPM - 32MB cache
WD Caviar Green 1.5TB - 5400RPM - 64MB cache
WD Caviar Green 2.0TB - 5400RPM - 64MB cache Internet Speed 50 mbps down/5 mbps up Other Info AVerMedia - AVerTVHD G2 Dual Tuner Card |
03-21-2010
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#8 | | Windows 7 Ultimate 32 bit |
I agree with Darryl. Since your other apps print fine; the problem must be with Live Mail. I had a similar problem with Outlook when I first installed Windows Seven and Office 2007. I don't remember exactly what solved it; but I first checked the printer in Device Manager; next I made sure my printer was the default printer via the Control Panel; finally I went through all of the printer settings in Outlook and redid them. The printer worked. What fixed it, I don't know. | My System Specs | | System Manufacturer/Model Number Home built OS Windows 7 Ultimate 32 bit CPU Intel(R) Pentium(R) 4 CPU 3.00GHz Motherboard ASUS P4P800-VM Motherboard Chipset: Intel 865G + ICH5 Memory 2.50 GB RAM Graphics Card NVIDIA GeForce 7600 GS Sound Card SoundMax Integrated Digital Audio (Chip) Monitor(s) Displays ViewSonic VX 1962 wm Screen Resolution 1680 X 1050 Keyboard Microsoft Comfort Curve Keyboard 2000 v10 USB Mouse Logitec optic USB Cooling Fan based Hard Drives Seagate Barracuda 7200.10 80 GB
ST380215A ATA Device 18.6 GB
Western Digital "My Book" external hard drive 750 GB Internet Speed 3.01 Mb/s download 0.64 Mb/s upload |
03-22-2010
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#9 | | |
What and where do you check anything for printing in Windows Live Mail???? | My System Specs | | System Manufacturer/Model Number HP Q8200 OS windows 7 CPU Intel Q8200 Motherboard Plegarion Memory 8GB Graphics Card NVDA 9400GT Sound Card built in Monitor(s) Displays HP 17" Screen Resolution max Keyboard MS Wireless Mouse MS wireless Hard Drives 3HD, i internal, 2 external Internet Speed 22MB up, 4GB down Comcast |
03-22-2010
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#10 | | Windows 7 Ultimate 32 bit |
I am totally unfamiliar with Live Mail; I have never used it. I would start by looking for options. | My System Specs | | System Manufacturer/Model Number Home built OS Windows 7 Ultimate 32 bit CPU Intel(R) Pentium(R) 4 CPU 3.00GHz Motherboard ASUS P4P800-VM Motherboard Chipset: Intel 865G + ICH5 Memory 2.50 GB RAM Graphics Card NVIDIA GeForce 7600 GS Sound Card SoundMax Integrated Digital Audio (Chip) Monitor(s) Displays ViewSonic VX 1962 wm Screen Resolution 1680 X 1050 Keyboard Microsoft Comfort Curve Keyboard 2000 v10 USB Mouse Logitec optic USB Cooling Fan based Hard Drives Seagate Barracuda 7200.10 80 GB
ST380215A ATA Device 18.6 GB
Western Digital "My Book" external hard drive 750 GB Internet Speed 3.01 Mb/s download 0.64 Mb/s upload HP Deskjet 935C prints only header, not bodyMy HP deskj problems? All times are GMT -5. The time now is 02:41 PM. |  |