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Windows 7: Need Help Installing A External DVD Drive

25 Mar 2010   #1
BckDSmith

Windows 7
 
 
Need Help Installing An External DVD Drive

Hi

I just bought an external dvd drive. The drive supports the plug and play feature and works with windoes 7. When I plug it in the drive isnt recognised by Windows 7 and the plug and play doesnt start the driver install.

The drive works fine with XP and Vista but not 7. I dont know if my Windows plug and play feature isnt working anymore or what.

The drive works fine with other Laptops/Desktops but not with my Laptop. The drive operates via USB and also gets its power via USB. A green light turns on when plugged in meaning it is recieving power via the USB but the laptop wont recognise it and nothing will play.

Any help?




My System SpecsSystem Spec
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25 Mar 2010   #2
wallyinnc

Windows 7 x64 finally!
 
 

Quote   Quote: Originally Posted by BckDSmith View Post
The drive works fine with other Laptops/Desktops but not with my Laptop.
Does it work on other laptops running Windows 7? If that is the case, it might be a BIOS setup for the USB port, not specifically related to the drive
My System SpecsSystem Spec
25 Mar 2010   #3
BckDSmith

Windows 7
 
 

Its only my laptop that has Windows 7. The others have XP and Vista
My System SpecsSystem Spec
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25 Mar 2010   #4
wallyinnc

Windows 7 x64 finally!
 
 

Have you tried to install manually? Sometimes plug and play just doesn't work for some hardware, at least that is my experience.
My System SpecsSystem Spec
25 Mar 2010   #5
DocBrown

Win7 Enterprise, Win7 x86 (Ult 7600), Win7 x64 Ult 7600, TechNet RTM on AMD x64 (2.8Ghz)
 
 

Does it show up in Device Manager or Disk Management in win7 ?

Have you done a Windows Update online while it is plugged in ?
My System SpecsSystem Spec
25 Mar 2010   #6
BckDSmith

Windows 7
 
 

Quote   Quote: Originally Posted by wallyinnc View Post
Have you tried to install manually? Sometimes plug and play just doesn't work for some hardware, at least that is my experience.
I never got a disc with the dvd drive. Just the drive and 2 cables
My System SpecsSystem Spec
25 Mar 2010   #7
wallyinnc

Windows 7 x64 finally!
 
 

I thought of Control Panel -> Devices and Printers -> Add a Device and see if Windows 7 recognizes it. Or select from the list and then have it download the drivers
Sorry, I am not on my windows 7 computer so I can't give more details. Let me know if you don't know what I am talking about
My System SpecsSystem Spec
25 Mar 2010   #8
BckDSmith

Windows 7
 
 

Quote   Quote: Originally Posted by wallyinnc View Post
I thought of Control Panel -> Devices and Printers -> Add a Device and see if Windows 7 recognizes it. Or select from the list and then have it download the drivers
Sorry, I am not on my windows 7 computer so I can't give more details. Let me know if you don't know what I am talking about
I know what you mean. I tried this but it just keeps searching and nothing shows up
My System SpecsSystem Spec
25 Mar 2010   #9
whest

XP, Vista, W7 64bit Home Premium
 
 

My System SpecsSystem Spec
25 Mar 2010   #10
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

bckDwest,

Follow the advice given to you by whest.

If you carefully read and follow the procedures given in there for Window 7, there is a 99.999% of success.
My System SpecsSystem Spec
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 Need Help Installing A External DVD Drive




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