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Windows 7: Problem with the DVD-RAM after installing Windows 7

26 Mar 2010   #1

Microsoft Windows XP
 
 
Problem with the DVD-RAM after installing Windows 7

Hello all!

I have some problem and I thank you for helping me...


I had Microsoft Windows XP Home Edition that worked fine. My DVD drive worked perfectly...
The problems started afted I've installed Windows 7..

After I've installed windows 7 I've noticed that the computer can read some of my cds. When I insert those cds and go to the dvd drive it shows me an empty drive.

For example:
Hauppage WinTV driver cd - not working
Microsoft Windows 7 dvd - working
Edimax Wireless adapter driver cd - not working
Microsoft Winsdows xp cd - not working
HP Printer driver cd - working

Even if I try to startup Windows XP, for example, from boot, the computer stuck and I need to reboot.

Those problem appeared only after installing Windows 7...

I've even tried to reinstall Windows xp but I can't because the cd doesn't startup from boot... To do this I needed to burn a copy of the windows in other computer to a dvd disk and then it worked...

So now I've came back to Windows XP and the drive still don't work as expected...

Please Help Me.......


Thanks!

My System SpecsSystem Spec
.

26 Mar 2010   #2

Windows Se7en Ultimate x64
 
 

Did your drive come with software? I bought a DVD drive and it wouldn't work until I installed the Nero OEM software it came with.
My System SpecsSystem Spec
26 Mar 2010   #3

Win7 Enterprise, Win7 x86 (Ult 7600), Win7 x64 Ult 7600, TechNet RTM on AMD x64 (2.8Ghz)
 
 

Please give us your hardware specs, especially the make & model of CD & DVD drives


Attached Images
  
My System SpecsSystem Spec
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27 Mar 2010   #4

Microsoft Windows XP
 
 

Hi

Thank you for your reponses...

My drive is HL-DT-ST DVDRAM GSA-4167B of LG, and there is no cd came with the drive
My System SpecsSystem Spec
27 Mar 2010   #5

Windows XP - Now Windows 7 Home Premium (64-bit).
 
 

Is the drive showing up in device manager? Any yellow exclamation marks beside it? How old is the drive? Could it just be a coincidence and that the drive is on its way out? A new drive - and I know it's not what u wish to hear - is not extortionate at all: $35-55?
My System SpecsSystem Spec
27 Mar 2010   #6

Microsoft Windows XP
 
 

I have to say that the problem showed up at first in my brother's laptop. I thought that it is an hardware problem. Now the problem is in my computer. I'm sure that there is a solution
My System SpecsSystem Spec
27 Mar 2010   #7

Windows XP - Now Windows 7 Home Premium (64-bit).
 
 

More than a likely there is a solution, yes but I suspect a brand new drive will be recognized - cost is minimal.
My System SpecsSystem Spec
27 Mar 2010   #8

Win7 Enterprise, Win7 x86 (Ult 7600), Win7 x64 Ult 7600, TechNet RTM on AMD x64 (2.8Ghz)
 
 

Try this :

Uninstall CD/DVD drive in Device Manager.

Power Down computer. Disconnect CD/DVD cables (data & power) Power Up computer check Device Manager for NO CD/DVD drive listed Power OFF re-connect cables Power Up again and see if it finds new hardware & reinstalls it.

Have you checked LG website for any Firmware updates for this model ?
My System SpecsSystem Spec
27 Mar 2010   #9

Windows XP - Now Windows 7 Home Premium (64-bit).
 
 

Quote   Quote: Originally Posted by DocBrown View Post
Try this :

Uninstall CD/DVD drive in Device Manager.

Power Down computer. Disconnect CD/DVD cables (data & power) Power Up computer check Device Manager for NO CD/DVD drive listed Power OFF re-connect cables Power Up again and see if it finds new hardware & reinstalls it.

Have you checked LG website for any Firmware updates for this model ?
what an excellent post
My System SpecsSystem Spec
28 Mar 2010   #10

Microsoft Windows XP
 
 

Hi,

How do I disconnect the data cable?

Just poll it out?
My System SpecsSystem Spec
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 Problem with the DVD-RAM after installing Windows 7




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