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Windows 7: Dvd drive not working
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27 Mar 2010
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#1 | |
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Dvd drive not working
I've recently bought a new computer with windows 7, and pretty much as soon as I'd installed the OS, the dvd drive stopped working
I've tried deleting the upper and lower filters, disabling the driver signature enforcement, and also tried disabling integrity checks, but nothing seems to work
It shows up in device management, but when I try to access it, it just crashes, and I have to reboot, same when I try and insert a CD, although it does sometimes work through autorun, although not 100%
Last edited by InFlames01; 28 Mar 2010 at 06:31 AM..
| My System Specs |
| System Manufacturer/Model Number Andromeda ST20
OS Windows 7 64bit
CPU AMD Phenom II X4 955
Motherboard Asrock K10N78
Memory 8GB DDR2
Graphics Card ATI Radeon 5770
Monitor(s) Displays 22" HD TFT
Screen Resolution 1920X1080
Mouse Wow MMO Steelseries
Hard Drives Hitachi HDS721010S 1Tb
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27 Mar 2010
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#2 | |
Vista, Windows7, Mint Mate, Zorin, Windows 8 Florida in winter, Black Forest/Germany |
That looks like a driver problem (unless the drive itself is defunct). Try to find the latest driver from the manufacturers website. | | My System Specs | | System Manufacturer/Model Number HP, Dell, Gateway, Toshiba - 4 laptops and 2 desktops
OS Vista, Windows7, Mint Mate, Zorin, Windows 8
CPU from 1.6GHz Duo to i7
Monitor(s) Displays 2x HP w2207
Keyboard with trackball - no mices
Mouse Trackball mice
Hard Drives 5x HDD, 7x SSD, 12x Externals
Internet Speed DSL 6000
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27 Mar 2010
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#3 | |
Win7 Enterprise, Win7 x86 (Ult 7600), Win7 x64 Ult 7600, TechNet RTM on AMD x64 (2.8Ghz) SomeWhere in the HOT Arizona Desert ! |
Desltop or laptop computer ? Make & Model ?
DVD drive Make & Model ? | | My System Specs | | Computer type PC/Desktop
System Manufacturer/Model Number Built them myself, Science Experiments !
OS Win7 Enterprise, Win7 x86 (Ult 7600), Win7 x64 Ult 7600, TechNet RTM on AMD x64 (2.8Ghz)
CPU AMD fx8350 4ghz, AMD-32 2400mhz, AMD-64 3200mhz, AMDx64 2.8G
Motherboard SIS 755, ECS-K8M890M-M (Ult 7600), GigaByte & others
Memory 2gb, 4gb on the Ult 7600, 4gb on Technet RTM, 32gb on FX8350
Graphics Card Draw my own Graphics, several nVidia cards
Sound Card on motherboard
Monitor(s) Displays 19" flat scr, 28" I-Inc widescr,22" Emprex Widescr, 23" Acer
Screen Resolution 1280 x 1024, 1440 x 900, 1920 x 1080
Keyboard Compaq & Dell recycled from GoodWill
Mouse Made in China Optical Wired Mouse
PSU 430w, 550w, 600w, 700, 800, etc
Case All Generic Full Towers
Cooling Open Air & a few fans, some w/ colored LEDs
Hard Drives 6 pata Ide HD's & 2 Sata HD's
added 80gb external on Ult 7600 computer,
numerous extra 1tb, 2TB, 3Tb SATA HD's
A collection of ext HD Docks w/ HDs
Internet Speed Fast Cable InterNet
Antivirus AVG Free on 24 different Desktops, NO Problems!
Browser IE 8 is preferred, but use FireFox sometimes
Other Info Linksys Routers, switches, & Hubs
Too Many USB Flash Drives to count, Biggest is 64GB !
Eight computers in my home network.
Sixteen computers at my business network.
Linked via TeamViewer !
Lots of old used spare computer parts everywhere!
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27 Mar 2010
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#4 | |
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It's a desktop, Andromeda ST20 from cube 247
DVD is Sony Optiarc AD-7240s
Just looking at the new drivers now, so I'll get back to you on how that works | | My System Specs | | System Manufacturer/Model Number Andromeda ST20
OS Windows 7 64bit
CPU AMD Phenom II X4 955
Motherboard Asrock K10N78
Memory 8GB DDR2
Graphics Card ATI Radeon 5770
Monitor(s) Displays 22" HD TFT
Screen Resolution 1920X1080
Mouse Wow MMO Steelseries
Hard Drives Hitachi HDS721010S 1Tb
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27 Mar 2010
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#5 | |
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Well, just got an autoplay from the first disk I put in after a reboot, I'll see if it works, so it looks like drivers were out of date | | My System Specs | | System Manufacturer/Model Number Andromeda ST20
OS Windows 7 64bit
CPU AMD Phenom II X4 955
Motherboard Asrock K10N78
Memory 8GB DDR2
Graphics Card ATI Radeon 5770
Monitor(s) Displays 22" HD TFT
Screen Resolution 1920X1080
Mouse Wow MMO Steelseries
Hard Drives Hitachi HDS721010S 1Tb
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27 Mar 2010
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#6 | |
Vista, Windows7, Mint Mate, Zorin, Windows 8 Florida in winter, Black Forest/Germany |
Good, keep us up-to-date. Would be interested whether the driver fixed it. This seems to be a pretty common problem. | | My System Specs | | System Manufacturer/Model Number HP, Dell, Gateway, Toshiba - 4 laptops and 2 desktops
OS Vista, Windows7, Mint Mate, Zorin, Windows 8
CPU from 1.6GHz Duo to i7
Monitor(s) Displays 2x HP w2207
Keyboard with trackball - no mices
Mouse Trackball mice
Hard Drives 5x HDD, 7x SSD, 12x Externals
Internet Speed DSL 6000
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27 Mar 2010
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#7 | |
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Hmm, still causing device manager to crash, and not got an autoplay the next couple of times, might just have been a coincidence | | My System Specs | | System Manufacturer/Model Number Andromeda ST20
OS Windows 7 64bit
CPU AMD Phenom II X4 955
Motherboard Asrock K10N78
Memory 8GB DDR2
Graphics Card ATI Radeon 5770
Monitor(s) Displays 22" HD TFT
Screen Resolution 1920X1080
Mouse Wow MMO Steelseries
Hard Drives Hitachi HDS721010S 1Tb
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27 Mar 2010
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#8 | |
win7 ultimate x64 it's cold,it's warm,it's rainy,it's dry |
Have you tried turning off your pc and unhooking the dvd drive. Turn pc back on to allow it to see no drive. Then power back down and plug the dvd drive back in and let windows try to pick it up as new hardware and see if that helps. | | My System Specs | | OS win7 ultimate x64
CPU Intel Core2 Duo E8400 @ 3.0
Motherboard NVIDIA nForce 680i SLI
Memory 4gb corsair 6400 ddr2
Graphics Card Palit GTX260 Sonic 216 SP
Sound Card sb audigy 24bit
Monitor(s) Displays i-inc 19" lcd
Screen Resolution 1440x900
PSU ULTRA LSP Pro 750
Case ultra midtower
Cooling air
Hard Drives seagate barracuda 7200 250 gb
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27 Mar 2010
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#9 | |
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Just tried that, and it wasn't recognised as new hardware, although it showed up as normal, any ideas? | | My System Specs | | System Manufacturer/Model Number Andromeda ST20
OS Windows 7 64bit
CPU AMD Phenom II X4 955
Motherboard Asrock K10N78
Memory 8GB DDR2
Graphics Card ATI Radeon 5770
Monitor(s) Displays 22" HD TFT
Screen Resolution 1920X1080
Mouse Wow MMO Steelseries
Hard Drives Hitachi HDS721010S 1Tb
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27 Mar 2010
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#10 | |
win7 ultimate x64 it's cold,it's warm,it's rainy,it's dry |
Uninstall all drivers for it and reinstall the latest. Maybe the clean install instead of updating drivers may be helpful. After the installation of the newest drivers restart pc. | | My System Specs | | OS win7 ultimate x64
CPU Intel Core2 Duo E8400 @ 3.0
Motherboard NVIDIA nForce 680i SLI
Memory 4gb corsair 6400 ddr2
Graphics Card Palit GTX260 Sonic 216 SP
Sound Card sb audigy 24bit
Monitor(s) Displays i-inc 19" lcd
Screen Resolution 1440x900
PSU ULTRA LSP Pro 750
Case ultra midtower
Cooling air
Hard Drives seagate barracuda 7200 250 gb
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