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Windows 7: scanning problems with 926 printer

10 Apr 2010   #1

windows 7
scanning problems with 926 printer

I have had numeous problems with my 926 printer after getting Windows 7. It prints and copies, but when I scan, it does not save the document to "my document". I often have to scan and e-mail documents, and cannot seem to make this work. HELP!

My System SpecsSystem Spec
10 Apr 2010   #2
Microsoft MVP

Vista, Windows7, Mint Mate, Zorin, Windows 8

Try to scan from PAINT > File > from Camera and Scanner. Then you can save the document wherever you like (Save as).
My System SpecsSystem Spec
10 Apr 2010   #3

Windows 7 Home Premium 64 bit

This may be because Windows 7 does not designate a "my document" folder, rather it is now simply "document". You may need to re-designate the save option through your printer's scanning software.
My System SpecsSystem Spec


 scanning problems with 926 printer

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